FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,101

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,369
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139,272 reviews

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Oregon
1 review
0 helpful votes
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Too early to tell
May 1, 2021

Purchasing my tree was easy & customer service has been great. Only complaint so far is that my tree was not shipped express so FedEx took 13 days to delivery my package. Received a very unhappy tree and will see if it survives.

Date of experience: May 1, 2021
New York
1 review
0 helpful votes
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1st Time Buyer
May 1, 2021

9 out of 10 Arborvitaes looked healthy, one is iffy. I took them out of the box right away and then let them adapt for a week or so before planting. I hope they will all survive. My only wish now is that I could get as good of a deal on another set of 10 as I need to purchase another set but won't until I can get a better deal. Price has gone up $50+ and free shipping minimum is too high.

Date of experience: May 1, 2021
Georgia
2 reviews
0 helpful votes
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Just OK for now
May 1, 2021

After several weeks in the ground:

Two of four shrubs appear very well. Nice new growth.
One of four shrubs appears will eventually make it nicely. A little slower, but OK.
One of four shrubs is still spindly and in intensive care but at least the leaves haven't fallen or gone yellow. I pray it survives the spring.

Date of experience: May 1, 2021
Wyoming
1 review
0 helpful votes
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According to the website rose bushes are sent to customers based on the zone in which they reside. I live in Wyoming and my rose bushes were sent to me at the beginning of April.

Date of experience: May 1, 2021
Texas
1 review
0 helpful votes
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Small but Ok
May 1, 2021

Was hoping the 1-2 ft trees would be closer to 2ft. But they are 1ft so I guess I should not be too disappointed. They just look so small. Fingers crossed that they end up being "fast growing trees). One of the trees I ordered had a couple broken branches, but I guess that's to be expected when shipping across country. But when the trees are so tiny to begin with, it's really noticeable. Planted two weeks ago. They seem to be holding their own.

Date of experience: May 1, 2021
Texas
2 reviews
0 helpful votes
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Ready to plant
May 1, 2021

Easy to order. The trees arrived without damaged
In boxes. They had the It has rain almost every
Day since we received the trees, 9 down and 2 to go. All the trees look great.

Date of experience: May 1, 2021
Oklahoma
1 review
0 helpful votes
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Very favorably impressed
May 1, 2021

We ordered both a wisteria and a hydrangea. The both came packaged well and in good shape, and are both thriving.

Date of experience: May 1, 2021
New Hampshire
1 review
0 helpful votes
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I like the service I receive from this company but the rose shrubs I received do not look great. Especially the 2 gallon one; it looks very very sad for the price, i planted it right away but it does not look like it will survive. The other rose shrub that i got is bigger; i ordered 4-5 feet but it looks a bit dry and many small brunches at the top were broken on arrival; I hope it survives as I did not want to spend money on insurance as these shrubs are already more expensive than those at the
Local nursery.

Date of experience: May 1, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

California
1 review
0 helpful votes
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Great Trees
May 1, 2021

The trees arrived in good condition they are growing nicely

Date of experience: May 1, 2021
Wisconsin
1 review
0 helpful votes
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Excellent transactions
May 1, 2021

The staff is very knowledgeable and efficient. Thank you so much.

Date of experience: May 1, 2021
Florida
1 review
0 helpful votes
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We loved the care with which it was packaged! We sre very happy to plant it next to our other apple tree so that it can pollinate it, and we thank you so much! We will be back!

Date of experience: May 1, 2021
Alabama
1 review
0 helpful votes
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Quick response
May 1, 2021

Not much to say but they gave me the answer I was looking for and if that didn't fix it they would help me out again

Date of experience: May 1, 2021
Virginia
1 review
0 helpful votes
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Lovely Trees
May 1, 2021

Easy ordering. Fast shipping. Great product. No problems.

Date of experience: May 1, 2021
Texas
1 review
0 helpful votes
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Very healthy tree
May 1, 2021

My Glenn Mango tree arrived healthy and intact, my experience with FastGrowingTrees has been positive. I will purchase from them again.

Date of experience: May 1, 2021
New York
1 review
0 helpful votes
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Plum tree order
May 1, 2021

Very easy ordering online with this company. Trees are mailed very secure so no damage occurs.

Date of experience: May 1, 2021
Indiana
2 reviews
0 helpful votes
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Loose plants in the pots.
May 31, 2021

It was obvious the plants had been pulled out of the pots they had been growing in and placed in larger pots that were half filed with loose soil. Thus in shipping, because no soil had been placed around the side gaps in the larger pots, the plants flopped about in the larger pots. I did not receive plants that had been grown in the larger pots, but I was charged as if they had been. Bottom line, plants with a smaller root ball were placed in larger pots to give the appearance that I was receiving plants that had matured in the larger pots.

Date of experience: May 1, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Kansas
1 review
0 helpful votes
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Awesome service
May 1, 2021

After receiving the first tree dying the customer relations replaced it in a timely manner. Awesome

Date of experience: May 1, 2021
Florida
1 review
0 helpful votes
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No return policy
May 31, 2021

This company seems to have no policy for canceled order. The above order was canceled the day after it was made. They delivered the items anyway. When the company was called to return the merchandise, the first agent seemed to indicate that it was a matter of getting a return slip and that he was not authorized to issue the slip and that a supervisor would get in touch with me. No one did. A month later the box is still lying unopened as delivered in my living room. The plants undoubtedly dead.
The company needs to establish an adequate return policy, taking into consideration that they deal with live plants and need to act fast.
I like the concept of Fast Growing plants and would like to be able to do business with the company in the future

Date of experience: May 1, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Massachusetts
1 review
0 helpful votes
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Limelight hydrangea tree
May 1, 2021

Customer service was great in answering my questions

Date of experience: May 1, 2021
Texas
1 review
0 helpful votes
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One came delivered dead.
May 31, 2021

Took a long time to get the order, one tree came dead.

Date of experience: May 1, 2021