FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,101

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,369
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139,286 reviews

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Virginia
2 reviews
0 helpful votes
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Crimson maple tree
May 3, 2021

Tree arrived in great shape. I planted immediately.

Date of experience: May 3, 2021
Virginia
1 review
0 helpful votes
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Would recommend
May 3, 2021

Everything I ordered came quickly, was healthy and packaged well. All the trees I ordered have been doing great ever since they've been planted.

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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The shopping side of the last tree I bought was fine and dandy.

The shipping of the tree was really bad. The roots of the tree were literally put into a sack of dirt mixed with mulch. They were very badly damaged. I planted the tree and have been taking care of it but now the leaves are yellow and falling off due to the way the roots were damaged. I hope the tree makes it but not looking good right now.

Date of experience: May 3, 2021
Georgia
1 review
0 helpful votes
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My little vine arrived in a very timely manner. It is healthy and is now happily growing in my yard. Thank you! I was so excited to find you and more excited that you had my vine. A friend recommended you and I am so grateful.

Date of experience: May 3, 2021
New York
2 reviews
2 helpful votes
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I bouth 2 knock rose tree with you guys and they came in such a bad condition. Even those we know it happens cause of shiping. Plants are not healthy. I am trying contact with company the call back and nothing. Two emails and didnt hear from them yet. I want return this product. I paid almost 200$ To have 2 trees that looks not good at all

Date of experience: May 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

Rhode Island
1 review
0 helpful votes
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Excellent variety of products, plants came in healthy, was happy with overall process. Couple branches broken on a lemon tree - company was very responsive and expedited another tree within days. Thank you.

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
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Trees received
June 2, 2021

The trees arrived timely with Fex ex. When I opened the pkg, the root ball from the Rose of Sharon had become so dislodged that it was basically a bare root tree. The two purple lilacs were puny and tiny... I found better, taller, and very much CHEAPER purple lilacs at my local nursery here on Cape Cod... 4 for $12.99. I will NEVER order from you again, after the condition of the plants.

Date of experience: May 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

New York
1 review
0 helpful votes
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Damaged trees
May 7, 2021

Ordered two trees- both trees were damaged when delivered. The company promptly replaced the two trees but again the two trees were damaged when delivered. Waiting to see if I can revive the trees.

Date of experience: May 3, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Michigan
1 review
0 helpful votes
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Legit
May 3, 2021

Legit, fast, quality, highly recommended, just order the right tree size lol, I ordered them to small, now I gotta wait for them to grow.

Date of experience: May 3, 2021
New Mexico
1 review
0 helpful votes
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Time will tell
June 1, 2021

I ordered 2 Chicago Hardy Figs. One arrived full of leaves, but the other had shriveled dry leaves. I planted both of the figs. The first one is doing well, the other lost all of it's leaves. Only time will tell if everything is going to be successful.

Date of experience: May 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New Jersey
1 review
0 helpful votes
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Not satisfied at all - plants were not the quality as advertised and very expensive as compared to local nurseries and businesses. So much for a $500+ investment in "quality" plants.

Date of experience: May 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Minnesota
2 reviews
0 helpful votes
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Tree was smaller than expected
May 2, 2021

I ordered 2-Fiddle Fig Trees and they were both smaller than expected and had some damaged leaves but the customer service was great and took care of my issues. Thank you!

Date of experience: May 2, 2021
Nebraska
1 review
0 helpful votes
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Dogwood tree
May 2, 2021

Nice tree. Arrived perfect condition and had a nice rootball. I would order again for sure!

Date of experience: May 2, 2021
Illinois
1 review
0 helpful votes
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Undecided
May 7, 2021

The trees last year were basically sticks. The trees this year were much better but the biggest tree was in canvas with not much dirt and no root system. It is currently in shock trying to decide if it is going to live or for.

Date of experience: May 2, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Ohio
1 review
0 helpful votes
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Nice little tree
May 2, 2021

Nice enough thought tree would be slightly larger but was healthy looking out of box

Date of experience: May 2, 2021
Illinois
1 review
0 helpful votes
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Live strawberry plant!
May 2, 2021

Quite excited being my first try planting strawberry. I did my research and continues to learn the what- about.
The plants arrived well packed in vigorous health!
I picked your product trusting it is organic.
I will keep you posted of progress.

Date of experience: May 2, 2021
New Jersey
1 review
0 helpful votes
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Pink dogwood
May 2, 2021

Very pleased with the service and product, just received the tree yesterday.

Date of experience: May 2, 2021
New York
1 review
0 helpful votes
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Dead trees...
June 1, 2021

The 2 trees that were received had dried leaves and looks dead.

Date of experience: May 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Washington
1 review
0 helpful votes
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Great staff!
May 2, 2021

I received a hydrangea that was not the one I ordered. Also, it was broken. They agreed to send me the one I ordered. It arrived safely, and the correct hydrangea has been planted.

Date of experience: May 2, 2021
Washington
2 reviews
0 helpful votes
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My tree
May 2, 2021

I know I read that the tree was trimmed for shipping but it was just a stick. I know it will be a beautiful tree in a few years but it would have been nice to have a couple of small branches

Date of experience: May 2, 2021