On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I experimented with this holly fern and hope that it will work at our Florida winter home. If it does I will
Add to it next year. It was delivered in very good shape and timely
I hope the trees thrive but seemed very small with small root balls. Expensive and will probably go local as I've seen bigger and fuller trees cheaper locally.
I wanted to spiff up my home with a few new plants and I liked the variety offered. They arrived healthy, in spite of one of the plants being turned upside down in shipment. They are doing well and look great!
I planted my tree and within a week it was dead. I am very upset that this happened. I will not purchase from them again. The tree was not cheap either. First time ordering from fast growing trees and very disappointed.
Ordered 2 trees. One seemed fine with new sprouts the other had a lot of leaves but they were all dried up. Planted both and hoping they take.
I ordered my tree the 1st week of April and have not received it. I assume that is because of the area nI live. I have not received any communication regarding the status of my order. I do check back on the confirmation and it only says being prepared for shipping. The reason for the low rating is because I have no product to rate.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
I was very surprised to receive the bushes bareroot wrapped in burlap bag with mulch. One does not have leaves; hoping it is alive. Others are still drooping as their finer roots are not attached any longer. So hoping they bounce back. The bushes are spindly; hoping for the best.
We are so very sorry to hear this and for the confusion with the bare root as we do not send bare root. But we are reaching out privately to offer further assistance!
It arrived quickly, was as described, and has been healthy since being planted. We're hoping to see new growth soon once the roots get going.
The tree arrived with two broken branches. Not entirely surprised since it was shipped after all. Was packed very well. I expected the tree to come with a few more branches and be more full (besides being broken) like it's pictured on the site but it's healthy and doing well so far. Pleased with my purchase.
We purchased 2 of the NE Plus Almond Tree 5-6 ft. As our first purchase. Having ordered from other sites, I am pleased to say that this has been the best experience we've had to date. Trees were packed well, were definitely the height advertised, with healthy green leaves. They are doing well and we are looking forward to many years of showy flowers and some day, almonds. Outstanding!
After searching everywhere for the particular tree I was looking for I ordered it and paid for it and then found out they could not ship this tree to me because I live in California. Well they did refund my money it seems there should've been a method her to stop the order before I paid for it if you couldn't ship it to me
We are so very sorry to hear this and are reaching out privately to offer further assistance!
I am very grateful to the nursery for their excellent delivery and very good trees. They have grown up already and look very healthy and promising. We are taking good care of them, watering them on regular basis and they were planted into good soil, so they are showing good results now.
If I buy some other plants, which I intend to, I will buy from you.
Started my orchard with pears, peaches and apples. All have been received in very good condition, packaging of trees was great. Can't wait for the plums I want to order to be available.
The "tree" we received was basically a twig. It was quite sad looking. Just save your money and get a healthy looking tree from Home Depot.
We are so very sorry to hear of the issues you had with your order! We are reaching out privately to gather further information to assist you further!
Easy ordering
Lots of information provided on the care and planting of these tropical plants.
I received a tree with all the growth broken off about a foot due to shipping multiple items in the package. Have written customer service 4 times with no response. My landscaping is set back a year and I recieved a dead stick much shorter than the tree I was suppose to receive?
We are so very sorry to hear of the issues you has when receiving your tree! We are reaching out privately to gather further information to assist you further!
After, I planted them, they immediately established themselves. I can't wait to see them grow.
Received my 5-6' olive tree within the correct time frame. Packaging was secure. The tree; however, is quite subpar for $200+. Very skinny and reminding me of the Charlie Brown Christmas tree. Branches are only facing one direction on the trunk as well. Not sure if it will ever grow to be a full looking tree… more likely to lopsided. Had hoped for more when spending so much money.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!