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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Very disappointed! Ordered a tree that came in almost dead and it did die all the way and your company will not stand behind it because I am on the line of the zone number. But that had nothing to do with it shipping in almost dead!
Bought 3 junipers about 3 yrs ago. Very healthy and well packed. In 3 years they've grown to about 8ft and provide a charming cove in the garden
Tree arrived broken. Called and was told to give it 30 days. I did. The tree did not make it so was credited for it
This tree has not grown at all, probably dying. Is there a refund or replacement available
I ordered a 6-7 foot tall fiddle leaf fig which arrived in good condition. I was a little surprised it was as tall as it is (over 7 feet), which is concerning because I have 8 foot ceilings. Since I've had it in my home, it's shed about 15% of its leaves, which is also concerning. It's getting watered regularly and has sun exposure, so I don't know what to do to keep it from dropping leaves.
It was in bad shape the plants you had sent and I am still waiting for the rest 2 moths after.
I have a lot of lovely trees from Fast growing Trees. Lots of citrus.
Arrived in great shape a day sooner than expected. It was also quite a bit bigger and much fuller than we thought it would be. Very happy with our purchase, the fast service and careful packaging to protect it in transit.
Order arrived fast and had good experience with the customer representative.
Trees died. I followed all of the directions, but they did not survive.
I have ordered from FGT for years. All of my trees except one have survived and thrived. The company immediately replaced the only tree that died.
Timely shipment of good quality plants. Thank you for improving our gardens.
Always have great plants and excellent customer service. Only had 1 issue in all previous orders and it was easily handled fre of charge. I will always shop here
Got the tree late winter. Was 2 + months before got in the ground. Little green branches turned brown. I clipped, watered etc. It is all green now. I babied it. Planted on rocky sandy soil on a banking. Not to worry. I have a green thumb. Thanks. John western mass. A strange winter cold hot alternately. Below freezing after you said plant it. Had to wait.
They always send me plants alive and thriving. My problem is that I dont do my due diligence to research my area.
Box full of broken plants, holes in leaves, looked like they'd all been thrown in the box with no care. Branches broken off trees. Sent photos to company
Bought some trees which appeared to be suffering after a month in the extreme heat. Contacted the company and received helpful detailed advice. Trees are doing well now
I have purchased multiple times with FGTs and will continue to do so. The trees are always shipped looking healthy. The only issue has ever been with the shippers and replacement has always been a smooth process if ever necessary.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.