FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,326

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,617 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Stephen P.
Unfollow Stephen P.
Share Review
Report Review

Pleased
May 12, 2021

Received what I ordered in good shape and delivered promptly

Date of experience: May 12, 2021
Missouri
2 reviews
4 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Share Review
Report Review

Hearty trees
May 12, 2021

Very knowledgeable customer. Service.
Fast shipping and nice tree
So far so good

Date of experience: May 12, 2021
Idaho
1 review
0 helpful votes
Follow Timothy Q.
Unfollow Timothy Q.
Share Review
Report Review

Shipping
May 13, 2021

Took way to long to receive my order site said 4 to 5 days took over a week

Date of experience: May 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry for the amount of time it took for your order to arrive. Coming from Fort Mill, South Carolina to you in Idaho can take at least 4-5 days but we can not guarantee delivery dates just give our best estimate. If there is anything further We can do to help at all, please do not hesitate to make us aware. We would be more than happy to help in any way that we can!

Illinois
1 review
0 helpful votes
Follow Tom K.
Unfollow Tom K.
Share Review
Report Review

Great Customer Service
May 12, 2021

Had some problems ordering online and called the 800 number. The rep helped me place my order and achieve free shipping for which I qualified. My tree and other products arrived without damage. I am very happy with the redbud tree I ordered and the tree is doing well after the first 3 weeks.

Date of experience: May 12, 2021
Arkansas
1 review
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Share Review
Report Review

In honor of my Dad
May 12, 2021

My Mom and I ordered this tree in memory of my Dad who passed on 5/17/20... I never considered ordering a tree online, but glad I did. It arrived promptly and in very good condition. Very happy customer.

Date of experience: May 12, 2021
California
1 review
0 helpful votes
Follow Maureen H.
Unfollow Maureen H.
Share Review
Report Review

June plum
May 12, 2021

Plant arrived dry dead so I was greatly dissatisfied with my experience with fast growing trees

Date of experience: May 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
Follow Lesley F.
Unfollow Lesley F.
Share Review
Report Review

Great Trees!
May 12, 2021

Very fast shipping and the Thuja Giants that we ordered are doing well! The free lilac we received was a bonus!

Date of experience: May 12, 2021
New York
1 review
0 helpful votes
Follow Karina H.
Unfollow Karina H.
Share Review
Report Review

Great!
May 12, 2021

The agent was very helpful, shipping came on time. The only thing some trees where packed together which caused damage. I thought it was strange since I was charged for additional oversized package. Anyway when I called and submitted the pictures I had no problem with reimbursement. Overall I think they are great company.

Date of experience: May 12, 2021
Wisconsin
1 review
0 helpful votes
Follow Mary Jane E.
Unfollow Mary Jane E.
Share Review
Report Review

Shipping
June 11, 2021

I have not received my shipment of trees yet! I will let you know when I get them.

Date of experience: May 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are sorry for the premature email! If you need anything at all, please make us aware. We would love to help!

Washington
1 review
0 helpful votes
Follow Jeremy D.
Unfollow Jeremy D.
Share Review
Report Review

Good experience
May 12, 2021

Shipping took a little longer. The tree arrived nicely packaged with all the leaves intact not all dried out it went straight into a pot and started growing no issues

Date of experience: May 12, 2021
New Mexico
1 review
0 helpful votes
Follow Dale R.
Unfollow Dale R.
Share Review
Report Review

Knock out Roses
May 12, 2021

I purchased 4 knockout roses all but 3 is what I expected but 1 did not compare. I also had bought insurance for these roses. Your response was plant wait 3 to 4 weeks. For me that was not a option! I text photos and explained my issues it sounded like they did have any more of the rose to replace it with! But I suggested they send me a different rose that was half the cost of the original. I just got it and it matches the first 3. It's wasn't a even trade but it will work for me!,

Date of experience: May 12, 2021
Washington
1 review
0 helpful votes
Follow Trena Z.
Unfollow Trena Z.
Share Review
Report Review

Very small tree
May 12, 2021

When my wisteria tree arrived I was EXCITED! Until I saw how small it was... I thought I was getting a bigger tree but when I opened the package I was shocked and laughing at the same time. It was so "TINY ". It had dead leaves as well.
My husband made sure to handle it with care indoors until it looked healthy enough to be planted outdoors.
It's still early to tell but so far it's still alive outside.
Only time will tell how it will do.

Date of experience: May 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
Follow Suzanne O.
Unfollow Suzanne O.
Share Review
Report Review

Healthy Amethyst Falls Wisteria
May 12, 2021

Plant was healthy and unharmed when it arrived. Took about 5 days to get to Las Vegas, but the soil was still damp. The Amethyst Falls wisteria looks perfect on our new trellis.

Date of experience: May 12, 2021
Texas
1 review
0 helpful votes
Follow Anna B.
Unfollow Anna B.
Share Review
Report Review

Red Fuji, Rosemary
May 12, 2021

After ordering the trees arrived in great shape. The large tree was packed really well. No broken branches and seemed very fresh. The tree was just recently put into the ground and seems very happy.

Date of experience: May 12, 2021
Illinois
1 review
0 helpful votes
Follow Benjamin V.
Unfollow Benjamin V.
Share Review
Report Review

Be careful
June 11, 2021

Over the years I have bought trees from them and initially they worked well
Unfortunately long term there were issues.
This year was the worst as it related to hardiness. We had a tough winter this year and I lost
A significant number of plants, even ones which I've had for a couple of years.
I believe this has to do with where the plants are grown.
While hardiness zones are listed if you get the material from a warmer zone there is no guarantee
It will survive the winters in Chicago.

Last year I had a problem with shipping
The box came broken as did a number of the plants.
I sent pictures and wanted replacements. They did not offer to replace and
It was very difficult getting anyone to address my issues.
Finally they gave me a credit.

Date of experience: May 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
Follow Shannon I.
Unfollow Shannon I.
Share Review
Report Review

Exactly as promised!
May 12, 2021

We ordered 2 different trees and both came safely packaged and ready for planting. They are both thriving. I would totally recommend FastGrowing Trees to anyone!

Date of experience: May 12, 2021
South Carolina
2 reviews
0 helpful votes
Follow Susan Z.
Unfollow Susan Z.
Share Review
Report Review

Embarrassed...
May 12, 2021

We purchased a meyer lemon for a gift and was embarrassed by how small it is. It was supposed to be larger.

Date of experience: May 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

Quality Plants
May 12, 2021

A little mixup with my first order but it was quickly resolved. I have received quality healthy plants which they guarantee (for a price)

Date of experience: May 12, 2021
Tennessee
1 review
0 helpful votes
Follow Janice I.
Unfollow Janice I.
Share Review
Report Review

Trees
May 12, 2021

Very nice product. Packaged well. Ready to transplant.

Date of experience: May 12, 2021
New York
1 review
0 helpful votes
Follow Ollie E C.
Unfollow Ollie E C.
Share Review
Report Review

Review
May 12, 2021

Being a novice at anything is challenging. Yo were able to give me needed information re. My concerns &questions about caring for the tropical trees I purchased. Thanks!

Date of experience: May 12, 2021