FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,307

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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New York
1 review
0 helpful votes
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Size and plants health
May 19, 2021

Shopping and delivery was ok. Size of the plants are barely within minimum size advertised. They are so fragile and came all loose in the pots and box. The tree sent as a gift had the top and only branch broken so I doubt it will survive.

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Georgia
1 review
0 helpful votes
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Very skinny little trees
May 19, 2021

Very skinny little trees, since purchasing my trees I've now found them at places that were the same price or lower and the tree was bigger. Both of mine have taken well which I'm grateful for and read is already beginning to show on the leaves however it's going to be a long time growing.

Date of experience: May 19, 2021
Massachusetts
1 review
0 helpful votes
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Great looking tree
May 19, 2021

This tree came in perfectly packaged and very quickly, Extremely healthy looking, we planted it and it looks wonderful, I highly recommend getting your next tree from here

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
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Beautiful trees
May 19, 2021

I received 3, well established, great quality trees that look beautiful.

Date of experience: May 19, 2021
District of Columbia
1 review
0 helpful votes
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New Trees
May 19, 2021

Trees arrived well packaged. One Tree had very dried leaves on it. Other trees had moisture retaining material at root ball. Trees were just the right size & I look forward to watching them grow.

Date of experience: May 19, 2021
Kentucky
1 review
0 helpful votes
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Very good, satisfied with purchase. Hopefully plants will grow and produce all summer long.

Date of experience: May 19, 2021
District of Columbia
1 review
0 helpful votes
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Never had the tree in stock
May 21, 2021

I ordered a Slender Hinoki Cypress, I was told it would ship in 1-2 days. I waited and waited, and never received tracking information. So I called... and I'm told it will ship either "today or tomorrow" I wait another 4 days. No shipping information. I call again, I'm told the same thing. "Today or tomorrow"... I never got tracking information. I reached out twice via email inquiry, only to be told the same thing. Finally, with no warning after waiting over 2 weeks, I get an email saying I will be refunded. Unbelievable waste of time. I got the tree from Lowe's the next day. No hassle. And I finally got my tree.

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and if you do end up needing anything further or have any questions, please make us aware. We would be more than happy to help!

Maryland
3 reviews
0 helpful votes
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Perfect Delivery
May 19, 2021

The rose tree arrived in Perfect shape. It started producing beautiful roses in 2 weeks after it was planted.

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
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Great experience
May 19, 2021

Never purchased a planting online always stopped at a nursery and picked out what I wanted. This website had a great selection, was easy to find what I needed, placed the order and delivery was quick. The packaging showed great care to make sure that my little tree would get to me safely. Thank you

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
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I contacted fast growing trees but Never heard back from customer service

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this is in the process of getting resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Pennsylvania
1 review
0 helpful votes
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Horrible experience
May 21, 2021

I was sent a product that was grossly misrepresented. I have been in contact with customer service and was asked to wait and see. Two weeks later there is still no growth, the product still isn't what I ordered (ordered a "tree form wisteria" and received a single thin vine). Turns out the vine is barely rooted and one side of the root is rotted. Customer service has offered only store credit for the "struggling" plant, but no refund for the shipping. Losing $20 for something that was not as described and then I have to buy something else and pay shipping... not good customer service.

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

New Jersey
1 review
0 helpful votes
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Not what I expected
May 20, 2021

The plum tree I received had broken branches when we received it and looks almost died now. The apple tree we re ieved looks good.

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Colorado
1 review
0 helpful votes
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Blank Night Butterfly Bush
May 18, 2021

The plant arrived dry, but perked up as soon as we repotted it in a bigger pot and gave it some water. Even had blooms on it already so super happy with that! New growth started almost immediately. Plant was healthy upon arrival.

Date of experience: May 18, 2021
New York
1 review
0 helpful votes
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Lychee tree
May 18, 2021

Ordered and prompt service, delivery as promised, very satisfied overall

Date of experience: May 18, 2021
California
1 review
0 helpful votes
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White Pines and Austrian Pines
May 18, 2021

Received them in time planted them 5-15-21 at cabin, will go back 5-30-21 and will check on the little fellows.

Date of experience: May 18, 2021
Georgia
1 review
0 helpful votes
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Have ordered fruit trees previously and very pleased with the way they arrived. However the last order of two butterfly bushes and 3 citronella plants arrived in very bad shape. Wilted and many brown/dead leaves. Have planted them and will see if they survive. Not the best experience and not the quality I expected.

Date of experience: May 18, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Connecticut
1 review
0 helpful votes
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Good Cherry Trees
May 18, 2021

We were very pleased with the size of the trees. They were very well packaged and shipped. They also appear to be healthy.

Date of experience: May 18, 2021
Pennsylvania
1 review
0 helpful votes
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Order was processed accurately, associate was diligent and nice, tree arrived in great shape. It's thriving.

Date of experience: May 18, 2021
New York
1 review
0 helpful votes
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Disappointed
May 19, 2021

The size of the tree was not what was represented on the website. It was much smaller for the price I paid.

Date of experience: May 18, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Pennsylvania
1 review
0 helpful votes
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Trees are half death
May 20, 2021

Ordered two dog wood trees and fertilizer, all packed together with a single box (with a free small Japanese maple tree). Box was left at my mailbox area at the street instead of delivered to my front door. Both trees did not look healthy. Planned for two weeks now, watered every day. 1 tree and the free maple tree don't seems to make it. Should of order from Amazon or Costco which is much cheaper and better.

Date of experience: May 18, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!