FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,307

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,573 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Tim V.
Unfollow Tim V.
Share Review
Report Review

Ordered 4 spruce trees. The trees themselves looked ok but very loosely packaged. Most of the dirt in the pots was disturbed and loose. Some of the small branches on the trees were broken. I planted them as soon as I got them and I'm not sure if they are going to make it.

Date of experience: May 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
2 reviews
0 helpful votes
Follow Philip C.
Unfollow Philip C.
Share Review
Report Review

Great Service
May 20, 2021

If you are new to buying plants and trees, it can be intimidating. FGT takes the guesswork and anxiety of the decision-making process as all the requirements for each item are listed right on the page.

Date of experience: May 20, 2021
Georgia
1 review
0 helpful votes
Follow Kate U.
Unfollow Kate U.
Share Review
Report Review

I have ordered several shipments of trees for my property over the last two years and I am always pleased with the quality and viability of the plants received. This last shipment two of my trees had been snapped during shipment and they were quickly replaced.

Date of experience: May 20, 2021
Georgia
1 review
0 helpful votes
Follow Chad Z.
Unfollow Chad Z.
Share Review
Report Review

Products were damaged
May 20, 2021

Received the trees a couple days after it was indicated that they should have arrived. The banana trees were bent at almost a 90 degree angle to the pot. The Apple tree leaves were wilted and falling. The bag the soil was in to protect the root was open and dumped out. Very disappointed in this shipment

Date of experience: May 20, 2021
New York
2 reviews
0 helpful votes
Follow Leah J.
Unfollow Leah J.
Share Review
Report Review

Great quality
May 20, 2021

The Meyer Lemon tree came quickly and in perfect condition. It's a very healthy tree of excellent quality. I'm very satisfied with my purchase.

Date of experience: May 20, 2021
Massachusetts
1 review
0 helpful votes
Follow Heidi P.
Unfollow Heidi P.
Share Review
Report Review

Tree in great condition
May 20, 2021

We ordered a Wisteria Tree for my mom for Mother's Day. Arrived 4 or 5 days before Mother's Day, it was in great condition, a little too piece shriveled because we should have planted it right away. It is doing great and now is growing! My mom loved it. Very impressed with the wrapping for shipping up to the Boston Area. Fingers crossed we might get a few flowers this year possibly! Great company! Made my mom's day!

Date of experience: May 20, 2021
Indiana
1 review
0 helpful votes
Follow Amy P.
Unfollow Amy P.
Share Review
Report Review

Fuji Apple Trees
May 20, 2021

The trees I have ordered have always been nice and healthy. They come nicely packed and ready to plant.

Date of experience: May 20, 2021
Texas
1 review
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

I bought trees.
May 20, 2021

I bought trees. They arrived in good shape. They are still alive. They are growing.

Date of experience: May 20, 2021
Florida
1 review
0 helpful votes
Follow Yvonne O.
Unfollow Yvonne O.
Share Review
Report Review

A Total Disappointment
May 20, 2021

This anniversary gift was not delivered to recipients. They found it down the road at the end of neighbor's driveway smashed and withered. FedEx guy should be reprimanded and I should be reimbursed.

Date of experience: May 20, 2021
Colorado
1 review
0 helpful votes
Follow Julian Q.
Unfollow Julian Q.
Share Review
Report Review

Planar were damaged
June 18, 2021

Plants were very damaged, one of them was a lavender plant and it died on the 3rd day after delivered

Date of experience: May 19, 2021
California
2 reviews
2 helpful votes
Follow Lisa A.
Unfollow Lisa A.
Share Review
Report Review

Amazing Customer Service
May 19, 2021

Customer service was very responsive when I called. I had ordered the wrong trees, and they helped me return the trees and the refund was quick. Talking to a person about my problem was fantastic. Thank you.

Date of experience: May 19, 2021
Ohio
1 review
0 helpful votes
Follow ENJ P.
Unfollow ENJ P.
Share Review
Report Review

I have emailed 3 times in regards to the two dead trees I received. Still no response.

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Missouri
1 review
0 helpful votes
Follow Marlene S.
Unfollow Marlene S.
Share Review
Report Review

Not what I expected
June 18, 2021

Instead of one nice fig tree I received three small trees grown together into one pot. Now I have three small pots with three small plants. I'm sure they will be OK but not what I expected. It looks more like a bush instead of a tree. I also bought a Meyer Lemon tree that is doing great!

Date of experience: May 19, 2021
Florida
1 review
0 helpful votes
Follow Jochoajjog P.
Unfollow Jochoajjog P.
Share Review
Report Review

Blue tree
June 18, 2021

I got the tree... I follow all the instructions... nothing the piece of these don't do nothing..

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
Follow Lee O.
Unfollow Lee O.
Share Review
Report Review

Replacement of damaged trees.
May 19, 2021

Fast growing honored our request for replacements of some damaged trees. They did it quickly and the replacements came in quickly and in much better shape.

Date of experience: May 19, 2021
Oklahoma
1 review
0 helpful votes
Follow FRED E.
Unfollow FRED E.
Share Review
Report Review

Love trees
May 19, 2021

Arrived quickly and in excellent condition - a beautiful specimen.

Date of experience: May 19, 2021
Montana
1 review
0 helpful votes
Follow Matthew R.
Unfollow Matthew R.
Share Review
Report Review

Coffee plant
May 19, 2021

Absolutely love the plants. Came in so healthy and well kept! Honestly want to get another or a mission olive tree which I hope you get in soon! Will totally do business again soon.

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Excellent customer service.
May 19, 2021

I enquired about the delivery while the tree was in transit. The customer service person tracked down the shipment and give me the expected delivery date. No waiting on hold, no issues and immediately addressing my question. Thank you, Fast Growing Trees.

Date of experience: May 19, 2021
California
2 reviews
0 helpful votes
Follow M H.
Unfollow M H.
Share Review
Report Review

Great new plants
May 19, 2021

I ordered two hardy kiwis; they arrived on time, were carefully packaged and in good condition. I planted them right away, and now after being in the ground for 2-3 weeks, they are so far very healthy and show lots of new growth. Very happy so far!

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
Follow Eve F.
Unfollow Eve F.
Share Review
Report Review

Beware of tree size
June 18, 2021

The trees I received are very small, not as described. Unsurprisingly, the tiny trees are not thriving and don't seem capable of growing outside at this size.

Date of experience: May 19, 2021