FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,299

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Maine
1 review
0 helpful votes
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Delivery
May 24, 2021

I have ordered several times from Fast growing trees. Typically products delivered and packaged arrives with little damage. This time there of the perrenials were severely damaged and I am not sure if they will recover. Hoping for the best. I reached out to the company and haven't heard back. I would stick with trees or shrubs.

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that we didn't receive your email! We're reaching out to get those photos!

Minnesota
1 review
0 helpful votes
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Good costumer service
May 22, 2021

The tree is stressed as it sat in the FedEx warehouse for a week, but costumer service was great.

Date of experience: May 22, 2021
Pennsylvania
1 review
0 helpful votes
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Replacement
May 22, 2021

The first tree we received was damaged and didn't look healthy. They replaced it immediately and our second treet is lovely.

Date of experience: May 22, 2021
Texas
1 review
0 helpful votes
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Great Customer Service
May 22, 2021

Overall start to delivery I had a great experience. I had issues with two of my plants and they were replaced no problem within days.

Date of experience: May 22, 2021
District of Columbia
2 reviews
0 helpful votes
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I ordered a Golden Ginkgo tree for my front yard, one of their most expensive trees. I received a tree whose crown had been broken off when the packer had tried to force the tree into a shipping box too small for its size. I immediately complained and was sent a replacement tree: It appears this replacement tree had its crown broken off long before it was shipped to me, and it's lop-sided with two large branches on one side and none on the other. Having then had two bad experiences with FastGrowingTrees.com, I quick contacting them and will never order from them again.

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that the replacement tree has arrived with damage as well! We're going to reach out privately so we can help with this

New York
1 review
0 helpful votes
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Not the quality I expected
May 24, 2021

I ordered two peach trees, 1 apple tree, and 1 blueberry bush. The peach trees arrived with no leaves and root balls that were grossly undersized and looked dead. The apple tree was robust and is doing well where it was planted. The blueberry bush was little more than a twig, and while it is alive and appears healthy, it was much smaller than I expected and will take years to produce any berries. Over all, for an order that cost $500+ I expected much better quality trees.

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out privately to get some photos so we can help out with your tree!

Illinois
2 reviews
0 helpful votes
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I ordered a tree. It did not show up, so I had to get in touch with customer service. They told me that the quality of the trees was not good enough to send out and that they were waiting on a new shipment. They mentioned that the shipment was due on May 17th. Today is the 22nd and I have not heard ANYTHING about my order. The company should be PROACTIVE with their customers and not leave me hanging, wondering what is going on with my order.

I, like many people, work hard for their money and this company should respect that.

Date of experience: May 22, 2021
New York
1 review
0 helpful votes
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Perfect
May 22, 2021

Came perfectly packaged with new growth. I transplanted it and it's doing really well

Date of experience: May 22, 2021
Utah
1 review
0 helpful votes
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Sad and disappointed
May 24, 2021

Unfortunately I am not happy with my plants I ordered. I paid for the larger crepe myrtle trees and they came very small and the root ball was tiny... not sure if they will even live. They were shipping for over a week and came as dry as a bone. I also ordered Nellie stevens Hollie and they came with yellow leaves and are having a hard time coming out of shock. The dirt amount in the plants was very minimal. I spent quite a lot of money and could have gotten a lot larger plants at my local nursery for a lot less. :( Also I have ordered plants online before at different places and had a lot different experience.

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants are struggling! We're reaching out to get some photos so we can help!

Florida
2 reviews
0 helpful votes
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Tree
May 22, 2021

Our little Crepe Myrtle tree came securely in a box and had no damage. On arrival we unpacked it and let it stand for a day. Placed in the ground and she's growing like crazy

Date of experience: May 22, 2021
Minnesota
2 reviews
0 helpful votes
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So far, so good!
May 22, 2021

Our cherry trees are doing great and we have high hopes for our peach trees!

Date of experience: May 22, 2021
Georgia
1 review
0 helpful votes
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Arrival
May 22, 2021

Arrived in just a couple of days, well packaged and in excellent shape. Ordered 20 arborvitae, planted a couple of weeks ago and all remain healthy and looking good. Also noted at a great price.

Date of experience: May 22, 2021
California
1 review
0 helpful votes
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This was a replacement tree after the previous tree didn't make it. Company was able to replace. But replacement arrived as a bunch of dried out sticks. Very disappointing.

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement tree arrived! We've reached out privately so we can help!

New York
1 review
0 helpful votes
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Very poor
May 24, 2021

The trees arrived in terrible shape. The dirt was completely out of the pots. One was completely dead and I couldn't even revival. Unfortunately the whole thing was just a real mess.

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived but glad we were able to make it right with a refund!

Washington
1 review
0 helpful votes
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Concerned
May 21, 2021

Was a bit concerned as packaging was damaged, however, 10 days after receipt, I have new growth already.

Date of experience: May 21, 2021
Florida
1 review
0 helpful votes
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Fruit trees
June 20, 2021

I purchased a 7-8' peach tree. When it arrived half of the limbs new growth and limbs them selves were dead. Wasn't expecting that. The 5-6' gala apple tree is coming back to life after a lot of attention. The red maple gift is half dead as well. But I think I can save it. Not really sure if I would purchase again. $300 is alot of money for 2 half dead trees.

Date of experience: May 21, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out privately to get some photos so we can help!

Massachusetts
1 review
0 helpful votes
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Forsythia
May 21, 2021

We couldn't find any forsythia locally so went to fast growing trees website and they had them in stock at a reasonable price so we ordered 4. They arrived in 4 days, in excellent shape and healthy. We would definitely recommend them.

Date of experience: May 21, 2021
North Dakota
1 review
0 helpful votes
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Love my tree!
May 21, 2021

The order went smoothly from the first time I contacted Fast Growing Trees by phone. Very kind and helpful staff. The only glitch was my tree was shipped earlier than expected so ai had to so some quick planning, but I got the tree planted and it is doing very well so far!

Date of experience: May 21, 2021
New York
1 review
0 helpful votes
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All plants (arborvitae, roses, azaleas) arrived in excellent condition and are flourishing in their pots on my patio. Unfortunately getting them in the ground is delayed until I can get my little bit of land (poorly drained clay) prepared to give them a happy home. I'm hoping that will happen soon and they will still be thriving by the time they can be planted.

Date of experience: May 21, 2021
Texas
1 review
0 helpful votes
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Red japanese maple
May 21, 2021

As soon as I received the box... I opened it and noticed all the leaves were brown and curled up... dry. I got it in the soil within the hour and watered it. It's been a week and I haven't noticed any new sprouts/leaves yet. It's been getting plenty of rain and sun.
I'm concerned it may not have survived the trip. Will continue to monitor it.
Regards

Date of experience: May 21, 2021