FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,295

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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139,540 reviews

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California
1 review
0 helpful votes
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False advertisement
May 28, 2021

When ordering the bush for my kids, I was expecting it to be full of white flowers. As the one you put on your description page. As the one I remember from my childhood! I even called your place to confirm! When my daughter received the bush, she even thought its a grape bush. Totally green. Big disappointment!

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant is not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

South Dakota
1 review
0 helpful votes
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Easy shopping
May 24, 2021

The easiest online shopping for plants. Packaged and delivered in a very reasonable time frame. Product arrived looking good!

Date of experience: May 24, 2021
Indiana
1 review
0 helpful votes
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Thumbs Up to your company.
May 24, 2021

I am very satisfied with my little trees. They are very healthy and ready to plant.

Date of experience: May 24, 2021
California
1 review
0 helpful votes
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The product arrived completely damaged and it did not look anything like the pictures

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We're reaching out to get some photos so we can help!

Oregon
3 reviews
0 helpful votes
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Tamarind tree
May 24, 2021

The tree was 2 ft, arrived healthy, watered, well-packed. Some leaves were missing, I hope the tree can grow them again soon. Also hope it can move to the garden from the container next year, we're Zone 9

Date of experience: May 24, 2021
Texas
1 review
0 helpful votes
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Olive tree
May 28, 2021

Was $12.00 away from free shipping and was charged a $50.00 shipping fee... sales person does not say anything or I guess even know the program. I would rather spend the extra $50.00 on product than on shipping.
Ordered a small tree and a bigger tree, small tree showed up fine, larger tree had branches broken off and just snapped.

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like we were able to fix the order to include the free shipping. We apologize for the inconvenience!

Maryland
1 review
0 helpful votes
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Straight forward ordering process, trees shipped in two packages a day apart, arrived in good condition and pretty well packed. Took a few days to get to planting and they fared well. Only disappointment was that I was gifted a Japanese maple and it never arrived. Had a place in mind for it and it would've been nice since they set the expectation that I would be getting it, which is what keeps this from being a 5 star review. However, overall I'm perfectly happy with the order I made.

Date of experience: May 24, 2021
Ohio
1 review
0 helpful votes
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Lots of dead trees
May 26, 2021

I've had previous purchases with this vendor that I was happy with. Nearly everything in this order arrived looking close to dead and mostly stripped of their roots during shipping. Out of 6 trees it looks like I'll be lucky to have one or two survive.

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your order arrived! We're going to reach out to you now so we can get some photos of what you received!

Oregon
1 review
0 helpful votes
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Very Pleased
May 24, 2021

I have ordered from FGT many times before & have always been very pleased. The quality of the products & the fast delivery is what I like the most about dealing with this company. I ordered a Vanilla Strawberry Hydrangea tree for a friend recently & she also raved about it. FGT is where I go first when I want a quality plant.

Date of experience: May 24, 2021
Colorado
1 review
0 helpful votes
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Dissatisfied cherry trees
May 26, 2021

The tress I received was not what I expected. One single stem with one or two leaves on it. Not a good value for $100.

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your cherry tree is not satisfactory! We're going to to reach out so we can help further with this!

Minnesota
1 review
0 helpful votes
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Excellent service
May 24, 2021

Quick delivery. Trees arrive in excellent shape and bound properly. They we watered well. The only down side I had was on our large 5-6 foot tree, where the top and branches were cut to fit in the box. I get this but had hope for a tree that wasn't cut and our tree was complete, especially for the price i paid.

Date of experience: May 24, 2021
Idaho
1 review
0 helpful votes
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I ordered a plant for a gift on April 28th and it was not received until late on Mother's Day. Since it had an extended stay in the shipment box, it was not straight in the pot and lost several leaves. It has been a bit disappointing.The price of the shipping was excessive compared to the service.

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your money tree arrived! We're reaching out to get some photos!

Wisconsin
2 reviews
0 helpful votes
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I paid almost twice what other vendors charge for your trees and one already died. You did give a full refund and i appreciate that but now the replacement looks like its on its way to dying too and the season just started.

Date of experience: May 24, 2021
Tennessee
1 review
0 helpful votes
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Mother's Day Gift
May 24, 2021

I ordered these roses for my granny because that's all she wanted and I could not find them anywhere in my state. I was about to give up and look for a new gift but I stumbled on this website and immediately ordered these knick out roses. She loves them and says they're already blooming fast and the color is so vibrant.

Date of experience: May 24, 2021
Massachusetts
1 review
0 helpful votes
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Great online tree store
May 24, 2021

I was planning on ordering treea to plant, and after shopping around, FastGrowingTrees seemed to be the most reputable. Their prices were good too. I found one other store that had a better price, but it was little known with no reviews. I was confident with FastGrowingTrees that we'd get good quality trees, and we did. They were packaged well and have all been doing well after planting.

Date of experience: May 24, 2021
Tennessee
1 review
0 helpful votes
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Happy Mother's Day
May 24, 2021

Mom loved the bushes. Still alive. Dad did say the plants were dry upon delivery - South MS likely reason.

Date of experience: May 24, 2021
Massachusetts
1 review
0 helpful votes
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Beautiful Camellia Bushes
May 24, 2021

We ordered a variety of camellia bushes in order to grow hedges around part of our yard. These were promptly shipped and delivered and most were in excellent conditions. A month down the road, these bushes appear to have acclimated very well and are growing well. For the few that clearly didn't met the conditions one could have expected from FastGrowingTrees.com, we were offered a refund.

Date of experience: May 24, 2021
Virginia
1 review
0 helpful votes
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Sad trees
May 26, 2021

I ordered citronella plants, they arrived sickly, yellow and with few leaves...
I called customer service and they told me to post my issue on their contact form, I did so along with pictures of the plants and got no response... very disappointed

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that we didn't receive your emails! We're going to reach out now to get some photos!

Georgia
1 review
0 helpful votes
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Quality lacking
May 26, 2021

The elberta peach tree I received was broken in two places and just 4-5 leaves. They offered a replacement tree. While waiting for it to arrive, I visited a local greenhouse and purchased a much better red haven for less than half the price, $39. Healthy and green. When the replacement arrived, it was a Cherry tree. 3-4 leaves, some branches appear to be just a stick. I called and I was told they had no more peach trees. The only positive comment is that the personnel were courteous and they did refund my purchase amount.

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are terribly sorry for this experience but so glad to hear we were able to resolve this!

New Jersey
2 reviews
0 helpful votes
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Thuja Green Giant
May 24, 2021

They have a good selection of what I wanted and with all the added info for each tree it was easy for me to decide on which one to buy. I made my selection & purchased. Within a few days my order was on its way. They came well packaged.

Date of experience: May 24, 2021