FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,295

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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New York
1 review
0 helpful votes
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This place as the worst delivery system it was for my birthday too, disappointed isnt the word they use fedx or the other one, they didn't think to have there own delivery system in place,. I'm sure it's cheaper this way,. Anyhew the picture on the site looks great but when you get the plants omg it's the worst, packaging suck let's start there, the fist time ok mistake, second time wtf happen here & i made sure to insure them from start as well, you would think it would look nice the second time around,. Well it won't it did not, it looked worst than the first plant did & they sent the one that wasn't broken even with pic & a video tf! Didn't bother calling or anything back because I notice THEY DO NOT CARE HERE! ‍ runnnn!

Date of experience: May 25, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're very sorry to hear about your experience! We're reaching out to get some photos of the replacements so we can help out further!

New York
1 review
0 helpful votes
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Bought two fig trees. One looked great out of the box, now 2 weeks later leaves losing color and starting to fall off, yes we water and take care of it. The second tree arrived with most of the leaves yellow with brown spots and 80% have fallen off in 2 weeks. It was recently transplanted before shipping, but it was in such bad shape upon arrive to CT, it should have never been shipped. No new growth yet, maybe they will survive but will need constant care. The soil they plant in must be very poor.

Date of experience: May 25, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are struggling! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Michigan
1 review
0 helpful votes
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Small Trees
May 28, 2021

The trees I ordered were very small; about the same size they give away for Earth day. Not worth the nearly $200 I paid.

Date of experience: May 25, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees are not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Indiana
1 review
0 helpful votes
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Order # *******. My plants worth about $290 were shipped on May 5th and was already in South Bend on May 8. Everyday, I would watch FedEx tracking showing it to be delivered from May 8 (when it arrived in South Bend; I live in La Porte) but will not come; it was finally delivered on May 18. FedEx's virtual assistant is useless as it repeats the same information on tracking and I could not speak to a person who could help me. I spoke with a representative of FastGrowingTrees and she told me that the plants are watered enough so they can hang around for 12 days. I planted them already but they do not look so good, especially the cherry trees that looks like mere branches. The plum tree that I bought from a local nursery looks like a tree compared to the one i got from you. I hope they will recover.

Date of experience: May 25, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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GREAT
May 25, 2021

I ordered an avocado tree sent to my daughter in Denver, CO. The tree was reasonably priced, ordering was easy and it was delivered in excellent shape. Now waiting for the avocados! :)

Date of experience: May 25, 2021
Michigan
1 review
0 helpful votes
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For the price, I assumed the trees would be more established. I bought the highest priced option and the trunk was as wide as my thumb. I could have bought the same tree at Lowes for half the price and much more established. You guys basically sent me an overpriced stick. And then come to find out your only guarantee a tree for 30 days? That's ludicrous.

Date of experience: May 25, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree is not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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Wrong tree growth.
May 28, 2021

All literature I read said that your trees were grafted. The tree I received had a seed grown tree. Had very little dirt with exposed roots. Was planted within 3 days but is not doing well. Was in a plastic pot with seed and roots exposed.

Date of experience: May 25, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear how your tree arrived! The seed you are seeing is from the original, more mature tree that the avocado was grafted to. This is completely normal but we're reaching out privately to offer some assistance!

New York
2 reviews
0 helpful votes
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Lemon tree
May 25, 2021

The delivery was fast and the lemon tree was in good condition. It just started to bud this weekend and we are looking forward to some fresh lemons.

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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I had previously order a two gallon Heritage Everbearing Raspberry Plant bush that was very nice - about 20" high and very full.

Two weeks later I ordered two of the same two gallon Heritage Everbearing Raspberry Plants. What I received were two tiny and Scrawny plants that were about 6 - 8" high, with one of them in very bad shape. Fast Growing Trees gave me 2 plants that I would not been pleased with in a one gallon pot. These were definitely not worth the $79.95 I paid for each of them.

Date of experience: May 25, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that we never received your email and your plants are not what you expected! We've reached out to get those photos so we can take a look!

Colorado
1 review
0 helpful votes
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Great tree
May 24, 2021

Navel orange was well packaged I had no broken branches very healthy little tree got it planted and had no wilting of leaves so yeah I am very happy

Date of experience: May 24, 2021
South Carolina
1 review
0 helpful votes
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Could have been packed better
May 28, 2021

Both of my trees were broken when I received them and the smallest plant had no dirt left in its pot

Date of experience: May 24, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New Jersey
1 review
0 helpful votes
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Beaten up
May 28, 2021

We will see if these plants survive. It may not be FGT's fault, but the plants were simply put into a cardboard box and beaten to heck in transit.

Date of experience: May 24, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Missouri
1 review
0 helpful votes
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CUT SHORT
May 24, 2021

The tree i ordered was about 4 foot tall, as advertised, however, the main trunk had been cut to make it 4 foot. Now, the main trunk will never grow straight up and spread evenly. Who knows now what it will grow like.

Date of experience: May 24, 2021
Pennsylvania
1 review
0 helpful votes
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Great place to shop
May 24, 2021

The website was easy to navigate, the selection was great and delivery was as promised.

Date of experience: May 24, 2021
Texas
1 review
0 helpful votes
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Fast Grow
May 24, 2021

I didn't expect the plants to be as small as they were and what really surprised me was how healthy the looked. I have bee gone from my house for a week now and I am looking forward to seeing what they look like when I get back.

Date of experience: May 24, 2021
Georgia
1 review
0 helpful votes
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Fine I guess
May 28, 2021

So the best part of this site is that they usually have the good stuff that I can't find or get at Home Depot or Lowes. FOr example I bought a Cherry Tree for my wife on Mothers Day. I can't find one of those anywhere near where I live. But the downside is that they are not any cheaper, in fact Fast Growing Trees can be more expensive than big box stores.
Shipping was annoying, the shipping info was not easy to find and getting updates from the site was lacking. It came fedex and though not part of Fast Trees, Fedex is rough on packages and the box was all busted up. The delivery was also late.
Then the tree was alot smaller then the picture. It was down right pewnie and small. I know thats how it goes but still, use a different picture or a size chart so we know what we are getting.

Date of experience: May 24, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your order is not satisfactory and there were some issues with the carrier! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Oregon
1 review
0 helpful votes
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Healthy plants easy to plant
May 24, 2021

The plants came, albeit with some branches broken but otherwise healthy. Planted easily. Wait and see how they thrive, after following all the directions and applying root stimulator.

Date of experience: May 24, 2021
South Carolina
1 review
0 helpful votes
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Replacement guaranty
May 28, 2021

Replaced twice, and the 2nd time, I had to pay $35 in shipping, so the item was way smaller than desired.

Date of experience: May 24, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience. Our 1 year warranty covers the cost of what you paid for the plant only but we are always running free shipping promotions! Again, we do apologize for the inconvenience.

California
1 review
0 helpful votes
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The products ordered were send in bad shape, the fig tree not send and wrong dead plant was send in place with no name

Date of experience: May 24, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your order arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Fruit trees.
May 24, 2021

Excellent services. Deliveries were on time. Thanks.

Date of experience: May 24, 2021