FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,279

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,073
shipping
245
quality
12,370
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New York
2 reviews
0 helpful votes
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Great looking trees
May 29, 2021

Tree came in substantial package.
Was green and fresh planted immediately
Looking good after two weeks planted

Date of experience: May 29, 2021
New York
1 review
0 helpful votes
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Mother's Day
May 29, 2021

Sent these to my mother for mother's day. They were healthy, after being planted for a week they had buds and one even had a couple of small flowers.

Date of experience: May 29, 2021
District of Columbia
2 reviews
0 helpful votes
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Tree happy
May 29, 2021

On line ordering was easy. Love the one year guarantee offer. Trees arrived well packaged.

Date of experience: May 29, 2021
Indiana
1 review
0 helpful votes
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CB
June 2, 2021

The tree I received wasn't what I would have chosen. The trunk was only about 3" tall and the rest was the weeping branch. Not sure how I will get this to grow. I will never buy a tree online again, always in person from now on.

Date of experience: May 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree is not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Massachusetts
1 review
0 helpful votes
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I called Customer services and I was told to email with pictures,, I did and I still waiting after a week, plants are the biggest disappointment, I got a beautiful tall hydrengea at the local supermarket for better price I paid with you and it it a tiny plant not as picture same with the bamboo tree one long stick some were cut no leaves, I paid a lot for a nice plant not for something is half way dead, I work with plants and flower and what I got we put it on the side, that's what I got deliver, I will like my money back

Date of experience: May 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant is not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Ohio
1 review
0 helpful votes
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Trees Arrived Damaged
May 29, 2021

I bought two avocado trees. They arrived in poor shape. I was disappointed and told they would come back and to wait. They seem to be recovering, but I am past the warranty period. Would have preferred to receive them healthy and ready to grow.

Date of experience: May 29, 2021
New York
1 review
0 helpful votes
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Dogwood
May 29, 2021

Tree showed up carefully packaged and in great shape.

Date of experience: May 29, 2021
Nebraska
2 reviews
0 helpful votes
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Nice plants
May 29, 2021

Plants arrived quickly and were in great shape. Packed very nice.

Date of experience: May 29, 2021
Florida
1 review
0 helpful votes
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Not confident
June 2, 2021

I purchased a Hass avocado tree and it came as a stick with 3 leaves. I planted it and have been watering it and all 3 leaves have fallen off. I'm not confident that it's going to live.

Date of experience: May 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Pennsylvania
1 review
0 helpful votes
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Small tree
June 2, 2021

I was very excited to order a tree at a decent price. But, I was very disappointed with how small the tree was. I paid so much for shipping that it wasn't a deal at all.

Date of experience: May 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant is not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Indiana
1 review
0 helpful votes
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50/50
May 29, 2021

I ordered 2 Meyer lemon trees. One already has new growth and some flowers. The other seems healthy but does not have any new growth or buds.
I'll wait and see how the second one does but might need to order a replacement.

Date of experience: May 29, 2021
Utah
1 review
0 helpful votes
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Shows no sign of life!
June 2, 2021

Two weeks in box do to shipping time and procedures poorly pruned with main branch dead

Date of experience: May 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Florida
1 review
0 helpful votes
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Buying experience was really good and straight forward. Delivery was quick but the tree looked half dead and having planted it and nourished it, the tree looks like it will not survive.

Date of experience: May 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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Inconsistent to Poor Quality
June 2, 2021

I ordered more than 10 boxwoods and 2 trees. The boxwoods were inconsistent in quality and size, and looked as if they came from diff farms. Some were about half the size. The two trees were worse. They were packed horribly and the small trunks broke so I ended up with mainly roots.

Date of experience: May 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants are not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Virginia
1 review
0 helpful votes
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Wonderful Company
May 29, 2021

I ordered 3 Ginko trees. One was broken in shipping. They immediately replaced it and the trees are beautiful and healthy. I strongly recommend them.

Date of experience: May 29, 2021
New Jersey
1 review
0 helpful votes
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2 Silver Maples
May 29, 2021

Great experience. Was able to easily find what I needed on the website and place the order.

I had read some mixed reviews that products could show up a little wilted due to travel so only bought 2 trees (enough for free shipping) and thought I'd try it out before placing my full order. The 2 trees were delivered promptly and in great condition! They've been in the ground for a month now and I couldn't be happier. Fast Growing trees will receive my business again next season.

Date of experience: May 29, 2021
Iowa
1 review
0 helpful votes
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Very good and easy to track order on line. Explanation given about tree and how big it will go was good.

Date of experience: May 29, 2021
Ohio
1 review
0 helpful votes
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Peach Tree
June 2, 2021

Great service and tree arrived in a few days. However the tree (sapling) has not yet leafed out. Its been a month.

Date of experience: May 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Nebraska
1 review
0 helpful votes
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Beautiful trees
May 29, 2021

Was very satisfied with the condition of the trees when they showed up planted them according to there instructions and trees were blooming in a weak

Date of experience: May 29, 2021
Illinois
1 review
0 helpful votes
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Three trees I ordered arrived in excellent condition.
They are doing well so far.
I am watering them regularly and my final assessment of success or failure can be made next year spring.

Date of experience: May 28, 2021