FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,653

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,076
shipping
245
quality
12,369
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California
1 review
0 helpful votes
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My new trees
September 14, 2025

I absolutely love my trees! My banana trees arrived battered but with some great advice, in one month's time they are beautiful!

Date of experience: September 4, 2025
California
1 review
0 helpful votes
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All the plants died!
September 14, 2025

Within 48 hrs despite good care, all the plants died.

Date of experience: September 4, 2025
Virginia
1 review
0 helpful votes
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Healthy, beautiful plants
September 14, 2025

I ordered 10 green giant arborvitae and some pink muhly grass and everything arrived in great condition, very healthy, nice plants, I trust this company to deliver exactly what is pictured. They delivered it fast as well. Great company!

Date of experience: September 4, 2025
Virginia
2 reviews
5 helpful votes
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Fully satisfied
September 14, 2025

I ordered three gardenias, they were beautiful when I received them, and took off well when planted. Sadly one died within a few weeks. I contacted customer service, and was given a replacement. A week or so later the other 2 died, as well as the replacement had not been planted yet. I contacted customer service and explained what had happened, and requested that I did not want any more of the gardenias. They were very accommodating and gave me store credit for them all with no complaints. The company stands behind their product, and the process was very smooth. We have had very good luck with everything else that we have ever bought from them. Mostly trees, and we will keep coming back for more, as we are landscaping our new home. Thanks!

Date of experience: September 4, 2025
West Virginia
1 review
0 helpful votes
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Healthy plants👍
September 14, 2025

I had made a mistake on the shipping address and service help me quickly make the correction before out for delivery

Date of experience: September 4, 2025
Texas
1 review
0 helpful votes
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I had a blueberry bush that came in but died. You guys were good to send me another one... took a while and then it was delivered to the wrong house which the plant sat in the dead of heat for a few days so by the time the neighbor brought it over, it was dried up and died. I didn't want to request another one again so I called it a loss.

Date of experience: September 4, 2025
North Carolina
1 review
0 helpful votes
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Great Company
September 14, 2025

I purchased a tree that didn't survive and they honored their one year guarantee. Will definitely be buyi

Date of experience: September 4, 2025
Texas
1 review
0 helpful votes
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I keep receiving emails stating that it's been delayed, yet I haven't seen any signs of it being shipped, nor have I received any other communication to properly explain the delay. Any question I ask is just addressed with "do not have an expected time frame."

Date of experience: September 4, 2025
Colorado
1 review
0 helpful votes
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Replacement tree was great!
September 14, 2025

After my original tree didn't make it, I called to speak with someone. I filled out an easy form and submitted with 3 pictures of my dead/dying tree. I received my replacement in a week! At first the stress from shipping caused some loss of leaves from the replacement, but I took the advice of the expert and my tree is thriving now!

Date of experience: May 29, 2025
Texas
1 review
0 helpful votes
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Great help and response time.
September 14, 2025

I needed a tree replaced that did not make it. Great help and fast to replace it and it was even more fuller than the first tree. Very happy

Date of experience: September 4, 2025
Maine
1 review
0 helpful votes
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The price kept changing
September 14, 2025

While checking out the price changed 3 times, going up each time.

Date of experience: September 4, 2025
California
1 review
0 helpful votes
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Trustworthy
September 14, 2025

Fast Growing Trees did not deliver the trees as per the promised schedule, and was willing to provide the full refund credit. This shows the company's care to the customers.

Date of experience: July 15, 2025
Kansas
1 review
0 helpful votes
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Tree condition
September 14, 2025

The tree is alive and still has leaves but they don't look very good. Am waiting to see what it looks like in the spring

Date of experience: September 4, 2025
Pennsylvania
1 review
0 helpful votes
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Great and knowledgeable customer service
September 14, 2025

I called inquiring about pine trees for my area and the best time to plant it. We've had a very hot, humid summer in western PA and I was hesitant to get the tree right away. I was able to purchase on sale and they will send it to me when I'm really for it. Very helpful.

Date of experience: July 11, 2025
Massachusetts
1 review
0 helpful votes
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My Japanese Dogwood arrived at my house with Shothole disease. I did everything I could to keep it alive, following all instructions from Fast Growing Trees. I am an avid gardener and have been gardening for over 40 years. I even had my tree specialist look at the tree. The tree didn't have a chance to live.

Date of experience: July 22, 2025
Colorado
1 review
0 helpful votes
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Tree is doing great
September 14, 2025

I planted the tree shortly after it arrived. Within 6 weeks it started to get flower buds and it is now in full bloom. I am so excited.

Date of experience: September 4, 2025
Florida
1 review
0 helpful votes
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My tree arrived very dry and already had several branches dead. I planted it and fertilized and so far half the tree has died. Very disappointing

Date of experience: September 4, 2025
Michigan
1 review
0 helpful votes
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Terrible
September 14, 2025

No communication. No order confirmation, no shipping info.

Date of experience: September 4, 2025
Oklahoma
1 review
0 helpful votes
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Great customer service
September 14, 2025

Have ordered multiple times. On average half of the plants are significantly damaged from transport but customer service has appropriately responded with store credit

Date of experience: September 2, 2025
Virginia
1 review
0 helpful votes
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Shipping could be better
September 14, 2025

Mostly great and customer service is excellent. Some of the trees came broken. They were replaced quickly.

Date of experience: September 4, 2025