FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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139,409 reviews

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Ohio
1 review
0 helpful votes
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Second time around not so good
June 11, 2021

Ordering and shipping were perfect. 2 of the three trees I ordered were not in good shape. I was surprised as last time I ordered they were all much better.

Date of experience: June 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Colorado
2 reviews
0 helpful votes
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Shipping process problem
June 10, 2021

The shipping order process needs change. I placed an order, received confirmation. But an address confirmation went to spam as did all subsequent notices and order was canceled. I discovered when I called to track my order. I placed the order with YOUR representative and I STILL had to call again to confirm my address. I had to call AGAIN when I placed a second order to confirm the same address again. Make it EASY to be a customer.

Date of experience: June 10, 2021
Maine
2 reviews
0 helpful votes
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Rose tree
June 10, 2021

I was very excited to order this tree. When it came in it is very small and scraggly looking. It looks like most of the branches were cut off and trimmed back to nothing. Its growing but looks very sad. Hoping it improves as we planned it to be the center piece of our landscaping.

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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Rhododendron and Juniper
June 10, 2021

I received healthy plants and they are thriving. Excited to see them grow.

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Very satisfied
June 10, 2021

We ordered a tree that was shipped sooner that estimated which was nice. They gave updates as the timeframe changed so it was not a surprise that we could not prepare for. The tree was in good shape when it arrived, and is doing well now in our yard.

Date of experience: June 10, 2021
Missouri
1 review
0 helpful votes
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Tree
June 11, 2021

Don't look like my tree is going to make it. Leaves have turned brown and falling off. Planted the day it came the way it said to plant it. Not happy.

Date of experience: June 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
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Easy site navigation, these little trees have been popular so it was nice to see them in stock and at a reasonable price.

Date of experience: June 10, 2021
New York
2 reviews
0 helpful votes
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Gift of Tree
June 10, 2021

I ordered my tree for my sister. It arrived in nice shape and she planted right away. It's doing well. Can't thank you enough.

Date of experience: June 10, 2021
Florida
2 reviews
0 helpful votes
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Good
June 10, 2021

Easy to work with and product as advertised timely delivery

Date of experience: June 10, 2021
Maryland
1 review
0 helpful votes
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Good experience
June 10, 2021

I found the seller to be very helpful and courteous during my shopping experience.

Date of experience: June 10, 2021
Virginia
1 review
0 helpful votes
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Excellent service, quick delivery, ordered 20 1gal trees and they came in two boxes all nice and neat, quickly unpacked and planted. Trees are growing well and i am very pleased as my local nursery wanted stupid money for the same trees. Got all 20 trees for what they wanted to charge for 5. So kudos to Fast Growing Trees! Thanks I will be back!

Date of experience: June 10, 2021
Indiana
1 review
0 helpful votes
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Thrilled
June 10, 2021

I bought an avocado tree and had it shipped to my daughter and son in law for their birthdays. I live in Indiana and they live in Florida. Within a couple of days, the tree was shipped. It arrived in perfect condition. They were excited and thrilled to have!

Date of experience: June 10, 2021
Georgia
1 review
0 helpful votes
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Vanilla Twist Redbud
June 10, 2021

Tree arrived in about 3 days. It was lovely and appeared healthy out of the box. We planted it immediately and so far it looks happy. Looking forward to seeing it grow and eventually producing those pretty flowers.

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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OK Red Duds
June 10, 2021

Trees came damaged. With broken branches and leafs missing or with holes. Response from the company was worse then the product.

Date of experience: June 10, 2021
Louisiana
1 review
0 helpful votes
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Was fast and easy. So far satisfied with the product. Wish I would have gotten the tree instead of the bush

Date of experience: June 10, 2021
District of Columbia
1 review
0 helpful votes
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Beautiful plants and trees
June 10, 2021

This was my first experience ordering trees. They came carefully packaged and in beautiful condition. Extremely satisfied with all the plants and my trees.

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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Good
June 9, 2021

Good tree very healthy i love it all and
See you again
Thank you anyway

Date of experience: June 9, 2021
Missouri
1 review
0 helpful votes
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Nice trees!
June 9, 2021

Received the trees within a few days and they were bigger than stated online, which made me very happy!

Date of experience: June 9, 2021
Virginia
1 review
0 helpful votes
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Order incomplete
June 10, 2021

When I received my order, I was missing 1 out of 3 trees. There was no call/text, email or note stating they recognized my order was incompete. When I called they made a note on my account, but after a couple weeks my order still has not been fulfilled.

Date of experience: June 9, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your Bing Cherry was missing from your order! We have reached out to make this right!

Tennessee
1 review
0 helpful votes
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Dead tree.
June 10, 2021

Tree arrived without leaves, was promptly planted and died within two weeks.

Date of experience: June 9, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree has perished and for the incorrect amount on your credit! It looks like we have since made this right but let us know if we can help with anything else!