FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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139,418 reviews

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Michigan
1 review
0 helpful votes
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Tree purchase
June 15, 2021

I purchased a pink heartbreaker redbud tree and also received a free dynamite crape myrtle with a special promotion. They both arrived packaged well. Neither had any leaves or buds, however within a week of planting both trees I already have some leaves and new blooms. Very exciting.

Date of experience: June 15, 2021
Nebraska
2 reviews
0 helpful votes
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My New Tree
June 15, 2021

My tree was carefully packaged and the planting instructions were great. Tree is doing well, so far.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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AAA+
June 15, 2021

Extremely pleased with plants and fast delivery. Plants were much better than expected.

Date of experience: June 15, 2021
Indiana
1 review
0 helpful votes
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Dogwood 3ft
June 22, 2021

Quick process, shipping was sooner than I expected, beautiful tree but leaves quickly dried up.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Utah
1 review
0 helpful votes
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Everything was dead or near dead
June 22, 2021

The delivery of our products - these are replacement products - were dead on arrival. Who has time to keep trying to get new products when they show up dead or die soon after being planted.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacements arrived! We have sent a private message to get some photos so we can take a look and help out!

Illinois
1 review
0 helpful votes
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Great online place for shopping
June 14, 2021

I would definitely recommend this place. They care and stand behind their plants. That makes them a high quality merchant in my book.

Date of experience: June 14, 2021
Indiana
1 review
0 helpful votes
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Success
June 14, 2021

Plants were well packaged, shipped quickly and delivered without issue. They have been planted and are doing well. Planning on getting more to improve my landscaping.

Date of experience: June 14, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent shipping and products!
June 14, 2021

My son had been looking for nice maple trees to plant in his lawn. I went online to FastGrowing Trees and ordered them within minutes. They were delivered quickly and packaged so well you'd never know they had been shipped!

Date of experience: June 14, 2021
New York
1 review
0 helpful votes
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Not too happy
June 14, 2021

My plants came all beat up and broken I still planted them they haven't grown an inch not sure if they'll make it seem dormant. Went to Lowe's this week got same perennials on clearance for 1/3 the price!

Date of experience: June 14, 2021
Ohio
1 review
0 helpful votes
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Beautiful plants/tree
June 14, 2021

I ordered a Magnolia Jane, and a few shrubs that I could not get locally. My husband laughed when I told him I ordered them online; he & I both were impressed with the quality of the items once they arrived (and they arrived quickly & well packaged) I had a few broken small twigs on the tree, but nothing that would cause a lower rating. The plants appeared healthy and accurate in size to what was described. I will happily order in the future.

Date of experience: June 14, 2021
Alabama
1 review
0 helpful votes
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Fast shipping and healthy plants!
June 14, 2021

Fast shipping and healthy plants! What more can I say?

Date of experience: June 14, 2021
Colorado
2 reviews
0 helpful votes
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Great Product, Great Service
June 14, 2021

Received my order within 1 week of ordering, and I live in an area of the state off the beaten path! Plus a bonus of them being in great shape! Will order again

Date of experience: June 14, 2021
Georgia
1 review
0 helpful votes
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Unhappy customer
June 22, 2021

The tree came on time, but it was very much bending forward. Now that its been
Almost two months in the ground still not straight up. It has some bugs that are eating the leaves. I tried the spray that came with it, it does not help much. The trunk does not look healthy.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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Sizing difference
June 22, 2021

Received 4 and all were very close in size. Second order was two plants that weren't even close in size. Looks weird in the garden

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Colorado
1 review
0 helpful votes
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Coral Japanese Maple
June 22, 2021

Tree came all dried up. Trunk was still green but 80% of the leaves were brown and shriveled up. I planted the tree we'll see what happens.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

California
1 review
0 helpful votes
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Disappointed
June 22, 2021

There's no reason to write more description than the title states. Please do not send any more offers or emails to me.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear how your plants arrived but glad we could make it right!

Georgia
1 review
0 helpful votes
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Lemon tree
June 14, 2021

It arrived w main branch broken- and it was replaced ASAP! Than you

Date of experience: June 14, 2021
Connecticut
1 review
0 helpful votes
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Happy with purchase
June 14, 2021

I bought a northern red oak. It arrived quickly and was what I expected.

Date of experience: June 14, 2021
Arkansas
1 review
0 helpful votes
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Great Customer Service
June 14, 2021

I ordered 16 black bamboo plants but only 8 arrived via FedEx. The ticket and email follow up from FedEx said all 16 had been delivered but only 8 had. I called Fast Growing Trees on a Sunday and told them of the problem. Fortunately there were more black bamboo left and they put 8 more out for delivery and they all arrived at my door just a few days later, much to my relief and appreciation.

Date of experience: June 14, 2021
Colorado
1 review
0 helpful votes
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Well Packaged
June 14, 2021

I've never ordered trees online so I wasn't sure what to expect. But they were well packaged. It has been three weeks now and they seem to be doing OK. My only complaint is that one of the evergreens arrived and it was slightly brown on top so I'm hoping it doesn't die.

Date of experience: June 14, 2021