FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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139,474 reviews

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California
1 review
0 helpful votes
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My avocado tree
June 27, 2021

It arrived safely in a box … so thanks to you guys I didn't have to hunt for one. It now has a home w/c in a few years I will have avocados for my daily use & can share it with others as well. Thank you so much!

Date of experience: June 27, 2021
Illinois
1 review
0 helpful votes
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Lemon bush and southern magnolia
June 27, 2021

Very pleased with the quality of my purchase. My tree and lemon bush are thriving and growing just as I expected them to

Date of experience: June 27, 2021
California
1 review
0 helpful votes
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Retire
June 27, 2021

I have no problem. I am happy with my order. I can trust your company

Date of experience: June 27, 2021
Texas
1 review
0 helpful votes
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Many plants came in bad shape
June 29, 2021

One banana died quickly after we planted it. Trying to resurrect it still. Climbing hydrangea is looking rough hope it does better. Anyway not what I expected but I'll do with it I do t have the energy to dispute it or try to return and refund

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Florida
3 reviews
0 helpful votes
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Nice plant but overpriced
June 29, 2021

It was really my fault. I wanted a young oleander and couldn't find one here in Florida after going to the local nursery. So I ordered from FastGrowing Trees at $85. Two weeks later I found one locally that was nicer for $15. I did feel like I got ripped off.

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Georgia
2 reviews
0 helpful votes
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Value Customers
June 27, 2021

My initial order was delayed due to FedEx. After receiving the Karl Foeresters they were in bad shape. I planted them anyway with hopes of bounce back. I also reported it and sent pics to make sure I cared for them properly. Unbeknownst to me FGT sent me 2 more and they arrived looking gorgeous! I called to confirm no error and was told they were sent in honor of customer satisfaction. I'm impressed! Thank you so much FGT!

Date of experience: June 27, 2021
Texas
3 reviews
0 helpful votes
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Plant
June 29, 2021

I ordered two plants and only one was delivered. That plant I ordered would not have been delivered if I had not followed up. The seconde plant I received hardly had any soil and was dry. The plant was only 1 and a half inches tall and all shriveled up. I hope it survives. I was totally disappointed with the second plant.

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how one of your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Illinois
1 review
0 helpful votes
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Weeping willow tree
June 27, 2021

Weeping willow tree: So easy to order, tree was in great shape. The site has a great selection of hard to find elsewhere plants. Very satisfied and will definitely use them again!

Date of experience: June 27, 2021
Texas
1 review
0 helpful votes
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Both trees died
June 27, 2021

I ordered two red Baron peach trees, one died within 2 to 3 days, the other one lasted approximately one month.

Date of experience: June 27, 2021
Pennsylvania
1 review
0 helpful votes
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Palm trees
June 29, 2021

My trees did not arrive in good condition. Some of the plant was brown and broken and they had millipedes. I also ordered pots because I thought they would already be in the pots but they weren't and they had bags of dirt with millipedes. I bought much nicer pots and potting soil at Home Depot and I saw the same plants for less in better condition at Home Depot. I sent an email and I tried to send pictures but I got two messages saying it was not the correct email address so I decided to give up and accept it as a learning experience. I repotted the plants and hoping for a good outcome.

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Illinois
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE
June 27, 2021

The customer service department is very efficient and constructive. They responded quickly to my concern.

Date of experience: June 27, 2021
Wisconsin
1 review
0 helpful votes
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First time buyer
June 27, 2021

This is my my first time my tree is doing good but the tree my husband bought from you is dying im sure he will get ahold of you soon he has bought from you before

Date of experience: June 27, 2021
Georgia
1 review
0 helpful votes
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Dwarf banana tree
June 29, 2021

When my tree arrived it had very sad leaves. I saw much larger trees for a lot less at Lowe's. When I contacted customer service they recommended I wait a couple of weeks as they are a fast growing tree and they would adjust my account at that time. I didn't expect to pay that much for a tree that I will need to wait to enjoy. The olive tree I ordered at the same time was ok.

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your banana tree arrived! Please keep us posted on how it's doing so that we can assist you further if it does not recover!

New Jersey
1 review
0 helpful votes
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Disappointed
June 29, 2021

Bought the 5 in 1 pear tree as a house warming gift for our sons' new home. After 2wks the tree appears to have a disease on the plant. Would like a response back in using our warranty.

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it and that we didn't receive your email! We're reaching out now to help!

Massachusetts
1 review
0 helpful votes
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Not happy
June 29, 2021

6 out of my 11 trees are all brown and dying. I've emailed several times for a refund or replacement and got nothing! Wouldn't recommend to anyone to use this company, I'm very dissatisfied

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we haven't received your emails! We're reaching out to get some photos so we can help!

California
1 review
0 helpful votes
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Mostly good
June 29, 2021

The shipping of my 10 pack of privacy Thuja green giant little trees didn't look so good when they showed up. They probably would've done better if there hadn't been a huge heat wave. The arrived 5 days later than the date they were expected, so their confinement in the box left them pretty unhappy. Right now only one is still green and alive looking. I have the others in their pots in a protected area and will see if they come back to life. The other 2 5 ft Heritage Birch were fine.

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees when they arrived! We have reached out to see how they're doing and help!

New Jersey
1 review
0 helpful votes
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A Great Addition
June 27, 2021

Tree arrived securely packed and in good condition. We planted it that day and it has been doing well. It looks beautiful in our yard.

Date of experience: June 27, 2021
Utah
1 review
0 helpful votes
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Good but I wish you had better discounts. Also better guarantees.

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for your feedback! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.

Texas
1 review
0 helpful votes
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Not satisfied
June 29, 2021

Missing part of my order. Ordered two catnip plants received one. The one I received looked dead. Planted it and it's still not thriving.
Avocado tree is not thriving as well.

Date of experience: June 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Ohio
1 review
0 helpful votes
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Thought it was smaller
June 26, 2021

Looked for a 1 gal size Blue Berry Bush. Wanted something that would be no more than 2 feet tall, like a bush. Ordered a 2 gal that was to be a short bush, but it was 3 foot tall when I planted it.
Wife still loves it.

Date of experience: June 26, 2021