FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Idaho
1 review
0 helpful votes
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Delivered plant was in serious shock status and all leaves dried out completely. The worst part is that rootball is completely detached from the soil/potting-mix which makes it a bare-root instead of potted plant. In addition, the rootball was said being trimmed before shipping and is as small as 5 inches in diameter for a 4-foot tree. It is not difficult to imagine the outcome from hush shipping process.

Contacted vendor and customer service repeatedly told me to keep watching for life sign for another two weeks. Per my 15-years of gardening experience, this plant is not capable to come back given the observation above, but let's see what customer service would say in two weeks.

Date of experience: June 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived! Please keep us posted on how it's doing so that we can assist you further if it does not recover!

Texas
1 review
0 helpful votes
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Plants aren't good.
June 29, 2021

Out of the four I ordered, one died, one doesn't grow and the other two have grown slightly. Everything I have purchased from local nurseries have grown and done amazing.

Date of experience: June 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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Trees arrived damaged
June 29, 2021

The shipping arrived quickly and was pretty straight forward. The trees were placed into one long box and both arrived damaged.

Date of experience: June 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Colorado
2 reviews
0 helpful votes
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Good quality
June 26, 2021

Perfect transaction no problems super fast shipping.

Date of experience: June 26, 2021
California
1 review
0 helpful votes
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Good customer service…. But.
June 29, 2021

My first shipment got lost in shipping and when it showed up it was in bad shape. I called 12 days after it had shipped and they promptly sent out a replacement. It's been 10 days now and I still have not received my plants. Tracking does not show when they will arrive but I would guess still another 2-4 days. I really wanted to order more products from them for backyard orchard we are planning, but I just don't want to keep having problems with shipping and receiving plants that are severely stressed, leaves all dried and crumbling off and question if they are going to be viable.

Date of experience: June 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like we're trying one more time to ship these. We are so sorry that the carrier has continued to delay the order!

Oregon
1 review
0 helpful votes
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Magnolia bush
June 29, 2021

It arrived in extremely poor condition with yellow leave and shedding foliage

Date of experience: June 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Ohio
1 review
0 helpful votes
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Arrived as described
June 26, 2021

The details for each trees were very descriptive, the care information is very helpful, and the trees arrived as expected. There was a broken branch on my calamondin tree, but otherwise the trees were carefully wrapped and boxed. All of the trees are growing with new buds and I can't wait until next season for my citrus fruits.

Date of experience: June 26, 2021
Massachusetts
2 reviews
0 helpful votes
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Fast fast fast
June 26, 2021

I was digging planting holes when plants arrived. Was able to immediately plant 10 arborvitae within 1-1/2 hours. Plants were packed well and in excellent shape, barring one or two small twigs of brown. I've followed all planting and watering instruction and they all appear to be doing well. I am ardently hoping the fast growth promised will help me establish a privacy statement within a couple of years. Will definitely shop at FastGrowing Trees again.

Date of experience: June 26, 2021
Ohio
1 review
0 helpful votes
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Dead Despite Green Thumb
June 26, 2021

My mom is an experienced gardener. Her retired life is spent mothering her plants that span the inside of her home, her outside beds and her produce garden. Unfortunately, of the two products I purchased for her as a gift, one arrived in sad shape and died within 3 days of planting into the ground.

Date of experience: June 26, 2021
New York
3 reviews
5 helpful votes
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Great mulberry
June 26, 2021

Great mulberry tree,
But the fertilizer & root assist. Product Small bags. Not enough for this size tree (4'). Or for the price

Date of experience: June 26, 2021
Idaho
1 review
0 helpful votes
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Received some twigs
June 29, 2021

Petals were all over the box, for the price it was disappointing

Date of experience: June 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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So my trees were received several days after they were supposed to have been sent out. When they came in they were badly damaged and in fact one never even made it to me. Without hesitation a new shipment was sent and came much quicker. The trees were in awesome shape and were pruned nicely and just a great size. Great service and great trees. I have been super impressed.

Date of experience: June 25, 2021
Georgia
2 reviews
9 helpful votes
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Great trees as always
June 25, 2021

Ordered an Olive Tree and it was here in 2 days and in great shape. I ordered a lot from here and have always been happy.

Date of experience: June 25, 2021
California
1 review
0 helpful votes
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Tropical fruit trees
June 25, 2021

I have ordered two tropical fruit trees so far. Although skeptical at first because I had never purchased any sort of plant or tree from an online vendor, but upon opening the boxes I was amazed to see such beautiful and healthy green foliage. My ruby guava came at least a foot taller than I expected. My mother couldn't believe I ordered these online and we're both amused at the fact they were in transit in a compact box for 9 days! I've since then repotted them in large wooden planters and I can't wait to watch them grow.

Date of experience: June 25, 2021
Illinois
2 reviews
0 helpful votes
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Fast and good product
June 25, 2021

Two trees came quickly and seem happy and healthy.

Date of experience: June 25, 2021
Texas
1 review
0 helpful votes
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Okay
June 25, 2021

All of my trees and plants were obviously treated roughly. All of them were dislodged from soil, leaves were dark and broken. We planted immediately and are now showing signs of coming out of shock.

Date of experience: June 25, 2021
New York
1 review
0 helpful votes
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Huge plants
June 25, 2021

Plants arrived quickly and were healthy and large. I was impressed.

Date of experience: June 25, 2021
Indiana
1 review
0 helpful votes
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Customer care
June 25, 2021

You guys did great job about customer care. Thanks so much.

Date of experience: June 25, 2021
Michigan
1 review
0 helpful votes
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Not good
June 29, 2021

Both my hydrangeas were delivered almost dead. Dont think they will survive am not ordering from here again

Date of experience: June 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your hydrangeas arrived! We have sent a private message to get some photos so we can take a look and help out!

New York
1 review
0 helpful votes
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Satisfaction
June 25, 2021

Very satisfied with product. Hydrangeas were packaged carefully and arrived in great condition with clear instructions for unboxing.

Date of experience: June 25, 2021