FastGrowingTrees.comReviews 28,232

The shrubs came in amazing shape. I was nervous to buy them through the mail but I couldn't find any locally. I was so impressed when I opened all of the boxes and found the plants so healthy and happy looking.

I have an atrium/greenhouse powered with geothermal and passive solar. I am experimenting growing tropical fruit trees and plants year round.

I like them not sure how best to grow them though... I didn't get any instructions

I had two trees arrive damaged. I wrote it to the customer service department. They replaced both trees with no problem. Those two trees arrived in good condition. Thank you for making things right.

When plants came they were wilted. Waiting to see if they bounce back. We have ordered before 20 trees and they so far are doing ok. Spent a lot of money for these two trees so we will see.

My tree arrived with an injury to the trunk from shipping. I sent in a photo and they did not hesitate to replace the tree. The second one arrived in perfect condition!

Bought 3 plants and planted them 2 days later. It took a couple days but they started doing great.

I was very happy with my trees the size and packaging of the tree in pot.

I ordered 14 plants that were all listed as in stock and noted that one particular $120 plant did not ship, though it was paid for. There was nothing in the shipment to indicate the status of the plant that was not shipped, nor did FGT contact me or send anything noting the status of the unshipped plant ever.

After a week, I used FGT's website contact option and sent a request for information, but FGT sent nothing for ~4-5 days, so I called them. The folks answering the phone said they have no access to information about my plant's availability and they had to contact their supervisor. After a wait, they said it would not be delivered until at least August. Are you kidding? Why did they not disclose this? I asked for a substitute plant, but that was also against their policy. So, I had them refund their phantom tree. They did not offer to do anything else after my > $1000 order and this issue, so I asked if they could send me a $10 coupon to use to buy a replacement plant from them. They could not/would not do this either, so I wished them goodbye forever.

I bought the same plant from a competitor for $10 less just 30m later and it arriving today. I would never do business with FGT again. If you don't enjoy being hassled, you might not want to get involved with them either.

Regretfully,
RR

Unfortunately I had a fairly bad experience.

I ordered a Wonderful Pomegranate plant 2 years ago. The plant arrived quickly and in good shape. But after growing it for two years, it finally flowered this year, and instantly became obvious that the plant was not a Wonderful pomegranate as i had ordered and paid for, but some other variety.

I tried emailing two people about the issue. Neither email was ever returned.

I finally got someone on the phone. After a half hour and sending photos, they agreed to send me a new plant.

The new plant arrived. It was very small and the main stalk had been clipped off. If i saw this plant at a nursery, i would never consider buying it.

Ultimately i found another nursery to buy a replacement.

Gave 2 stars because at least they agreed to do something and didn't totally ignore me. But overall this purchase turned into 2 wasted years of my time.

Nobody cares for it and contacted the rep but asking uploaded pics I did nobody called

The trees looked tall and thin when they arrived but within just two days they were sprouting new vigorous leaves. Each day there are more beginnings.

I was very pleased to see how efficiently my tree was packaged. There was no damage to the shipment and my tree is very healthy looking. I'm glad I made my purchase.

Most of the soil that the plant came with ended up on the floor of my office when it was delivered. The corn palms "? Branches?" were broken. This had nothing to do with fast growing trees, and everything to do with handling by shipping company.

The shipping speed was fast. The plants arrived in undamaged packaging. They were live and well with no bruises. A little squished from the box but once you unpack them and let them settle, they settle into natural form.

I ordered banana tree. Delivery was delayed 2 days. Packing was perfect. I Planted the tree after 2 days resting period. It has been a week and doesn't see a new leaf.

I liked the plant finder quiz to help with recommendations for my specific space. Once I chose a plant, the ordering process was very simple. My tree arrived promptly and without damage, and I appreciated the care instructions included in the package.

I purchased a tree earlier this year and it never did break dormancy. I contacted Fast Growing Trees and they gave me some tips and things to watch. They advised me to wait 30 days to give the tree some time to put on leaves. When it did not and it was starting to dry up and get brittle I contacted them again and was taken care of. They replaced the tree and it is doing very well.