FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,279

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,073
shipping
245
quality
12,370
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New Jersey
1 review
0 helpful votes
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Bay Laurel
July 4, 2021

This is the first time I shopped on this site. My boyfriend loved his Bay Laurel Tree. Thank you for speedy delivery and beautiful live tree.

Date of experience: July 4, 2021
Delaware
1 review
0 helpful votes
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Growing well so far
July 4, 2021

Packaging was done well, all plants are good so far

Date of experience: July 4, 2021
Idaho
1 review
0 helpful votes
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Stuffed plants in a box
July 8, 2021

I would not purchase these plants as delivered if I saw them at a nursery, Lowe's or even Home Depot. The box does not even indicate which end should stay up, because of this the plants crush and mash each other.

Date of experience: July 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! It looks like we have replacements on their way! Let us know if we can help with anything else!

Ohio
1 review
0 helpful votes
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Avocado tree
July 3, 2021

My tree arrived intact and safely. I could have bought the book on growing an avocado tree but I was so sure that some sort of minimal instructions would come with the tree regarding sunlight and watering. Google helped out with this, but for the cost for the free you would think that some sort of minimal instructions would have come with it.

Date of experience: July 3, 2021
California
1 review
0 helpful votes
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Change the company name
July 8, 2021

The trees can't be fast growing if they're dying. Customer service is good but I am extremely disappointed in the quality and condition of the product

Date of experience: July 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived but glad we could get some replacements out right away!

Virginia
1 review
0 helpful votes
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Very Satisfied
July 3, 2021

Our first tree arrived damaged and after sending pictures, they replaced it with no issues. Very satisfied with the new tree. It's perfect. We can't wait to plant it

Date of experience: July 3, 2021
Louisiana
1 review
0 helpful votes
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Great plants
July 3, 2021

Arrived beautifully packed and ready to be planted.

Date of experience: July 3, 2021
Georgia
1 review
0 helpful votes
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Fast and Healthy
July 3, 2021

I am so impressed with my purchase! Not only did the hydrangea I ordered arrive quickly, but it was so big and healthy! I am so pleased!

Date of experience: July 3, 2021
Pennsylvania
1 review
0 helpful votes
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Fast delivery great plants
July 3, 2021

Second time ordering from FastGrowing Trees. Delivery was smooth and fast and love all my plants. They were in great condition and established well and quickly.

Date of experience: July 3, 2021
California
1 review
0 helpful votes
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Fast shipping, carefully packaged, beautiful and healthy plants and trees.

Date of experience: July 2, 2021
Ohio
1 review
0 helpful votes
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All in one almond tree
July 2, 2021

No problems or issues. Trees were in good shape when received and are still alive.

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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Poor quality plants
July 8, 2021

Poor quality plants delivered in dry condition. Several did not survive.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the experience you've had so far and that we have not received your email! We have reached out privately to help!

North Carolina
1 review
0 helpful votes
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Dead
July 8, 2021

All trees appeared stressed, one dead. Also, plants smaller than expected for the money.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

South Carolina
1 review
4 helpful votes
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I ordered a 3 to 4' Red Japanese Maple tree for $69 and what I got was a twig with barely a root ball with sick looking leaves riddles with holes. I wouldn't paid $9 for it if I'd seen it for real instead of the beautiful glossy pictures on their web site. You can do WAY better going to a local nursery or even WalMart or Lowe's. NEVER AGAIN! The best they would is a 50% discount but that's still money for nothing because it's worthless to me

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry that your tree wasn't what you expected! Keep in mind that we are a nursery and are selling young plants so this is pretty typical of a 2-3 ft plant. We're glad we were able to help with a discount!

Idaho
3 reviews
0 helpful votes
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Horrible
July 8, 2021

Sent me dead plants I called the day I opened them and was told to let them get used to the environment. It had nothing to do with the environment the plants were sick. Very sick. It took me a week and a half to get my issues resolved. Like pulling wisdom teeth to get a response from them and get my money back. Horrible inwill never buy from them again

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause a plants leaves to wilt and even fall off, but they almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We appreciate your patience and are happy we were able to assist you with a refund

Texas
1 review
0 helpful votes
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Great! Tree
July 2, 2021

Tree arrived in good timing and lively,& fully leafed.

Date of experience: July 2, 2021
Colorado
1 review
0 helpful votes
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Delivery cost return
July 8, 2021

I paid $20,00 for 1-2 day delivery. Ordered on Monday and did not receive tree until following Monday, Was pretty beat and dry up by the time it was received. I feel I should get my $20.00 guarantee 1-2 day delivery fee back.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Tree Question
July 2, 2021

Spoke with an agent over the phone about question of my recently purchased tree. Explained that after planting my tree as directed the product wasn't adapting to the environment. Answered all my concerns and guided me on what to do and not to do to help the tree regain its life if it had gone into the protection phase.

Date of experience: July 2, 2021
Washington
1 review
0 helpful votes
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Late and barely alive
July 2, 2021

I ordered ten 7-gallon wax myrtle trees which shipped on 6/9 with an original estimated arrival of 6/16 (7 days).
Within a couple days, that estimate changed to 6/18 (9 days).
One box (2 trees) arrived on 6/19 (10 days).
The other four boxes (8 trees) arrived on 6/20 (11 days).

I'm not certain if this is typical with shipped plants, but 10-11 days without sunlight or water didn't do the trees any favors. All trees had a significant amount of dead leaves & branches. Three trees were in such bad shape that they had only a few branches with green leaves remaining.

After 10 days of watering 3x per day, the 7 healthier trees have some new growth and look like they're going to make it. Two of the 3 nearly-dead trees are finally showing some new growth, but do not look at all healthy. The last tree has so far not shown any new growth.

These trees were expensive, being 7-gal vs the typical 3-gal. I paid that expense in order to get a head start on my privacy screen. Now I'm going to have to wait for these trees to recover - if they all survive - to get back to their original size. Given my experience, the price was not worth it.

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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Great Resource
July 2, 2021

I am extremely pleased with Fast Growing Trees. The selection is great, the plants are shipped quickly and with care, and there is usually a very good selection of cultivars.

Date of experience: July 2, 2021