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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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This is the first time I shopped on this site. My boyfriend loved his Bay Laurel Tree. Thank you for speedy delivery and beautiful live tree.
I would not purchase these plants as delivered if I saw them at a nursery, Lowe's or even Home Depot. The box does not even indicate which end should stay up, because of this the plants crush and mash each other.
My tree arrived intact and safely. I could have bought the book on growing an avocado tree but I was so sure that some sort of minimal instructions would come with the tree regarding sunlight and watering. Google helped out with this, but for the cost for the free you would think that some sort of minimal instructions would have come with it.
The trees can't be fast growing if they're dying. Customer service is good but I am extremely disappointed in the quality and condition of the product
We're so sorry to hear how your plants arrived but glad we could get some replacements out right away!
Our first tree arrived damaged and after sending pictures, they replaced it with no issues. Very satisfied with the new tree. It's perfect. We can't wait to plant it
Arrived beautifully packed and ready to be planted.
I am so impressed with my purchase! Not only did the hydrangea I ordered arrive quickly, but it was so big and healthy! I am so pleased!
Second time ordering from FastGrowing Trees. Delivery was smooth and fast and love all my plants. They were in great condition and established well and quickly.
Fast shipping, carefully packaged, beautiful and healthy plants and trees.
No problems or issues. Trees were in good shape when received and are still alive.
Poor quality plants delivered in dry condition. Several did not survive.
We're sorry to hear about the experience you've had so far and that we have not received your email! We have reached out privately to help!
All trees appeared stressed, one dead. Also, plants smaller than expected for the money.
We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
I ordered a 3 to 4' Red Japanese Maple tree for $69 and what I got was a twig with barely a root ball with sick looking leaves riddles with holes. I wouldn't paid $9 for it if I'd seen it for real instead of the beautiful glossy pictures on their web site. You can do WAY better going to a local nursery or even WalMart or Lowe's. NEVER AGAIN! The best they would is a 50% discount but that's still money for nothing because it's worthless to me
We're very sorry that your tree wasn't what you expected! Keep in mind that we are a nursery and are selling young plants so this is pretty typical of a 2-3 ft plant. We're glad we were able to help with a discount!
Sent me dead plants I called the day I opened them and was told to let them get used to the environment. It had nothing to do with the environment the plants were sick. Very sick. It took me a week and a half to get my issues resolved. Like pulling wisdom teeth to get a response from them and get my money back. Horrible inwill never buy from them again
We're so sorry to hear how your plants arrived! Shipping stress can cause a plants leaves to wilt and even fall off, but they almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We appreciate your patience and are happy we were able to assist you with a refund
I paid $20,00 for 1-2 day delivery. Ordered on Monday and did not receive tree until following Monday, Was pretty beat and dry up by the time it was received. I feel I should get my $20.00 guarantee 1-2 day delivery fee back.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Spoke with an agent over the phone about question of my recently purchased tree. Explained that after planting my tree as directed the product wasn't adapting to the environment. Answered all my concerns and guided me on what to do and not to do to help the tree regain its life if it had gone into the protection phase.
I ordered ten 7-gallon wax myrtle trees which shipped on 6/9 with an original estimated arrival of 6/16 (7 days).
Within a couple days, that estimate changed to 6/18 (9 days).
One box (2 trees) arrived on 6/19 (10 days).
The other four boxes (8 trees) arrived on 6/20 (11 days).
I'm not certain if this is typical with shipped plants, but 10-11 days without sunlight or water didn't do the trees any favors. All trees had a significant amount of dead leaves & branches. Three trees were in such bad shape that they had only a few branches with green leaves remaining.
After 10 days of watering 3x per day, the 7 healthier trees have some new growth and look like they're going to make it. Two of the 3 nearly-dead trees are finally showing some new growth, but do not look at all healthy. The last tree has so far not shown any new growth.
These trees were expensive, being 7-gal vs the typical 3-gal. I paid that expense in order to get a head start on my privacy screen. Now I'm going to have to wait for these trees to recover - if they all survive - to get back to their original size. Given my experience, the price was not worth it.
I am extremely pleased with Fast Growing Trees. The selection is great, the plants are shipped quickly and with care, and there is usually a very good selection of cultivars.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We are so sorry for your experience! It looks like we have replacements on their way! Let us know if we can help with anything else!