FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,299

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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New York
1 review
0 helpful votes
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Wimpy trees
July 17, 2021

King Red Maples arrived quickly in terrible shape. The drop in bags were opened and soil was loose in the box with the small leaves covered in powdery mold. We are experienced gardeners and planted them properly right away. They have been in the ground for a month and are watered regularly with no signs of growth. We have had a much better experience with other online suppliers.

Date of experience: July 17, 2021
Wisconsin
2 reviews
0 helpful votes
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Lime and orange trees purchased
July 17, 2021

I was given a gift certificate from Fast Growing Trees from my daughter for Mother's Day so purchased a lime tree along with the citrus care kit. This is my first experience growing a citrus tree so I wanted to ensure I was doing it right! My lime tree was doing so well, I purchased an orange tree (and another care kit) a month later. Both plants arrived well-packaged and health and are doing very well in my zone 5 area. I am planning on bringing in both trees in my home over the winter as suggested by the research I did. Fingers crossed that the trees bear fruit next season. I'm very pleased with my trees and my overall experience with Fast Growing Trees and recommend them highly.

Date of experience: July 17, 2021
Texas
1 review
0 helpful votes
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Fastest growing fishtail palm
July 17, 2021

Plant arrived in perfect condition and is thriving and growing fast. I had a fishtail palm in Florida and cannot find them in Texas. So I purchased one from Fast Growing Trees and am amazed at how fast the leaves are coming out.

Date of experience: July 17, 2021
South Carolina
1 review
0 helpful votes
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Replacement
July 17, 2021

My product died within a week and your service provided a new one and shipped immediately.

Date of experience: July 17, 2021
California
2 reviews
0 helpful votes
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Fast and healthy plants
July 16, 2021

Like the trees you post. Plant still thriving and growing. Hopefully will bear fruits as described before I purchased.

Date of experience: July 16, 2021
Arkansas
1 review
0 helpful votes
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Plants
July 16, 2021

...

Date of experience: July 16, 2021
Michigan
1 review
0 helpful votes
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3 inch gash in the bark
July 20, 2021

Paid $150 for a 5 foot quaking aspen. Arrived quickly. Opened the box to find the leaves turning brown and a 3" long gash in the bark on the 3/4" diameter trunk down to the sap wood. Planted the tree according to the instructions and watered each day. By day 3 all leaves are dead and dropping. VERY dissatisfied.

Date of experience: July 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

South Carolina
1 review
0 helpful votes
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Over all, healthy thriving tree!
July 20, 2021

When I first got my tree, it had some damage from the shipping or it got smooshed in the packaging. I lost a stem with maybe 4 to 6 leaves in it. But so far, my cherry tree is growing some new leaves and it is thriving.
Can't wait for it to mature and finally give me the best cherries that I will ever have!

Date of experience: July 16, 2021
Louisiana
1 review
0 helpful votes
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I ordered a 6-7 foot cleveland pear tree on the phone with an assurance that it would be delivered in 3-4 days. 8 day's later a box was left on our porch. When opening the box I found a sickly looking tree with most leaves having fallen off with only wilted brown and green leaves left clinging weakly to the few branches that had not been clipped off for the tree to fit in the box. My wife and I decided to plant this tree to see if it will "make it." We'll see; but, am not confident.

Date of experience: July 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Tammy
July 16, 2021

Great
Easy to contact for replacement and helpful.

Date of experience: July 16, 2021
Missouri
1 review
0 helpful votes
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Trees didn't survive.
July 20, 2021

My trees died. I followed the instructions. I'm very disappointed.

Date of experience: July 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Colorado
1 review
0 helpful votes
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I received two dead plants and sent many emails with no response. Really disappointed and a waste of $100

Date of experience: July 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

New Hampshire
1 review
0 helpful votes
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Tree search
July 16, 2021

I purchased 2 tree's, a dogwood, and a korean lilac. The trees were packaged well, and are doing very well. I am completely satisfied with the entire experience.

Date of experience: July 16, 2021
Georgia
1 review
0 helpful votes
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Just the look that I wanted.
July 16, 2021

I was very skeptical as to how 4 to 5 foot starter trees will be packaged and shipped. I was PLEASANTLY SURPRISED! They came very well packaged and when I took the trees out of the box the soil was STILL MOIST. The leaves were healthy, green and vibrant. I cannot wait until next season to see if my Crape Myrtles were actually "FastGrowing." I will update a year from now 7/16/21

Date of experience: July 16, 2021
Utah
1 review
0 helpful votes
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First tree looked horrible on arrival, and planted immediately, as directed. It did not last at all, died in days. Company would not issue a refund, only a store credit. Ordered another tree, not a replacement because they were out of them, but something else, and it never made it to me, the package was damaged in shipment. Had to reach out to company to get another tree, and asked that it be shipped June 28/29. Well, they forgot! So finally, they shipped out the tree, right before the July 4th weekend, so by the time I got the tree, the leaves had black spots all over them, and it died shortly after planting. I reached out to the company and no one has responded!

Date of experience: July 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry for your experience and we are reaching out to help make it right!

South Carolina
1 review
0 helpful votes
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Love fast growing trees
July 16, 2021

If you need trees fast growing trees is for you they are really good excellent customer service and the trees are really good quality I am very happy with my green giants that I got from fast growing trees you will be too

Date of experience: July 16, 2021
Tennessee
1 review
0 helpful votes
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Apple trees
July 16, 2021

Quick delivery and my apple trees were in great condition. They have been planted for 2 weeks now and are doing great.

Date of experience: July 16, 2021
New Hampshire
2 reviews
0 helpful votes
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Fantastic rose tree
July 16, 2021

The trees arrived in perfect condition, very fast delivery and a exceptional rose tree, i recommend this product.

Date of experience: July 16, 2021
California
1 review
0 helpful votes
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So far great experience
July 16, 2021

Bought 20 of the 1-2 ft green giants. Had about a 50% death rate due to the transit from SC to San Diego and the different climate and soil conditions here. FGT promptly replaced the dead trees. During that time a few more bit the dust but am waiting to see how the replacements thrive. The replacements looked to be more mature so I have high hopes for them, but time will tell on how they adapt. Looking forward to getting a "green wall" in a couple of years.

Date of experience: July 16, 2021
Washington
1 review
0 helpful votes
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Trees arrived almost dead...
July 15, 2021

I ordered 4 trees and they all came almost dead. Planted immediately and 1 week later none survived. Contacted customer service 3 times no answer.

Date of experience: July 15, 2021