FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,305

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
This company does not typically respond to reviews

Instant Feedback

139,570 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Tim M.
Unfollow Tim M.
Share Review
Report Review

Waiting and watching
July 20, 2021

The mandarin orange tree I purchased has literally done not much of anything. On the plus side it hasn't died. Leaves are a little droopy but look relatively healthy other than that.

Date of experience: July 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that your tree has not shown much growth in the last month. We are reaching out privately to offer further assistance.

Massachusetts
2 reviews
20 helpful votes
Follow Kimberly O.
Unfollow Kimberly O.
Share Review
Report Review

Prompt and usually healthy
July 17, 2021

Cuz I was going to be a little bit of damage in transit, but for the most part I feel like that's what fast growing trees is about. You get fast growing trees and their shipped and sometimes a little bit of damage small limbs being broken is unavoidable. I think they really try though.

Date of experience: July 17, 2021
Virginia
1 review
0 helpful votes
Follow Chat U.
Unfollow Chat U.
Share Review
Report Review

Selling is just packaging is missing, no matter what the customer wants, auto reply

Date of experience: July 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your watering can was missing! We have issued a refund for the product so that you can quickly grab one locally. Again, we do apologize but glad we could make it right!

Washington
1 review
0 helpful votes
Follow Julia C.
Unfollow Julia C.
Share Review
Report Review

Great products and service
July 17, 2021

I ordered three citrus trees, all arrived promptly healthy and hearty and at the top of the size range, if not possibly a little taller.

Date of experience: July 17, 2021
New York
1 review
0 helpful votes
Follow Frank X.
Unfollow Frank X.
Share Review
Report Review

Both Japanese maples that I received are tiny twigs, and have lost their leaves already. I'm pretty sure they will die.

Date of experience: July 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Pennsylvania
1 review
0 helpful votes
Follow Sarah J.
Unfollow Sarah J.
Share Review
Report Review

Celestial dogwood
July 17, 2021

There was a shipping problem, but they resent PERFECT replacements. Love the trees. Can't wait for the years to come, watching them grow.

Date of experience: July 17, 2021
Michigan
1 review
0 helpful votes
Follow Patrick Y.
Unfollow Patrick Y.
Share Review
Report Review

Not happy
July 20, 2021

The tree you sold me you should be embarrassed that you even shipped it to a customer Even though you gave me a discount because I wanted to return the tree it's still not worth what I paid I do have it in my landscape but I'm not very happy with it we'll see what develops within the next year I will not use you guys ever again nor will I recommend you to anybody

Date of experience: July 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that you're not happy with your tree! We took a look and it's beautiful! We will reach out to see how we can further assist you with this.

Massachusetts
1 review
0 helpful votes
Follow Thelma L.
Unfollow Thelma L.
Share Review
Report Review

The customer service lady asked me to wait a month to see if the bushes will recover. It's going to be a month soon and the bushes still have fungal diseases! Very unhappy with the purchase. I previously wrote a review about this but received no help.

Date of experience: July 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants haven't improved! We'll reach out to help!

New York
1 review
0 helpful votes
Follow Juli J.
Unfollow Juli J.
Share Review
Report Review

Trees arrived quickly and packaged to avoid damage in transport... beautiful! I've ordered many over the years and the few mishaps have been taken care of without any hassle or trouble. Service is great and I will order again (and again!).

Date of experience: July 17, 2021
Ohio
1 review
0 helpful votes
Follow Roger E.
Unfollow Roger E.
Share Review
Report Review

Customer service
July 17, 2021

I order 10 evergreens from Fastgrowingtrees. Com for the first time ever. I did purchase the year warranty. Unfortunately, 5 trees did not make it after a month. Customer service was very responsive. After sending photos, they credited me with a refund. I reordered and they shipped the new trees promptly.

Date of experience: July 17, 2021
Michigan
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Good Experience
July 17, 2021

I ordered a tree and it was delivered promptly and in excellent condition. I was very happy with my purchase.

Date of experience: July 17, 2021
North Carolina
1 review
0 helpful votes
Follow Philip S.
Unfollow Philip S.
Share Review
Report Review

Below expectations
July 17, 2021

The plants did not produce very well. Some did not survive after planting. Fertilizing even with daily care.

Date of experience: July 17, 2021
Florida
1 review
0 helpful votes
Follow Janet J.
Unfollow Janet J.
Share Review
Report Review

Baby Fig Tree
July 17, 2021

The tree arrived packaged very well and although it did not have figs when it arrived, it is growing beautifully. It is a healthy plant and am anxious to see this little Miss Figgy grow up and produce figs.

Date of experience: July 17, 2021
New York
1 review
0 helpful votes
Follow J U.
Unfollow J U.
Share Review
Report Review

It was difficult to remove the lavender from the packaging, four didn't survive, were replaced, two of those didn't survive, purchased two more, one was larger than the other, the smaller didn't survive.

Date of experience: July 17, 2021
Massachusetts
2 reviews
0 helpful votes
Follow Maria R.
Unfollow Maria R.
Share Review
Report Review

Tree arrived late
July 20, 2021

My trees arrived late. Not happy with service
Would not go back

Date of experience: July 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees arrived late! We have reached out privately to see if there are any concerns with your plants!

Florida
1 review
0 helpful votes
Follow Mark O.
Unfollow Mark O.
Share Review
Report Review

Sloppy work all around
July 20, 2021

I bought a 3 gal Ponytail Palm "in a Delilah pot". The plant was not packed well at all, one section of it broke off in transit, half the soil from the original pot was spilled all over the inside of the box, and it was shipped WITH a pot that I had to transplant it into (rather than IN a pot as promised in the description and for which I paid a premium). I also bought a 3 gallon Dragon Fruit Cactus. It was also very poorly packed and several sections of it broke off in transit. I purchased a Delilah pot and it looked like someone sat on it. Even after being filled with soil and the plant for about two weeks, the pot is still misshapen and probably always will be. The plants appear healthy (although beaten up), but I haven't noticed any new growth yet. I spent almost $200 on these two plants. If Fast Growing Trees would have spent a few dollars on packing materials and had taken a few minutes to carefully pack the plants, this would have been a much better experience.

Date of experience: July 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Massachusetts
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Good quality
July 17, 2021

We bought a crepe myrtle tree. It was a little dry when it came through but we watered it right away let it stand, get some rain on it before we planted it. It seems to be growing very very well the leaves are nice and healthy. We look forward to future growth and blossoms.

Date of experience: July 17, 2021
Connecticut
1 review
0 helpful votes
Follow Mike X.
Unfollow Mike X.
Share Review
Report Review

This may be a dupe, but Sitejabber asked me what I thought. I ordered the plant with high hopes. I also ordered from another company at same time. I intentionally paid up for fullest possible plants. FGT shipment was two nearly bare stems with roots shoved into mulch almost as an afterthought. I contacted FGT via website... no response. Called FGT and got helpful rep who agreed to ship me new plant. New plant arrived, was better than the first, but not worth the price, especially in comparison to other companies comparably priced offering.

Date of experience: July 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like we were able to reach out and help make this right! We are so very sorry for your experience!

South Carolina
2 reviews
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

Weeping Cherry
July 17, 2021

Easy to order and my tree arrived four days later. As stated my tree was 6 foot tall and very straight in excellent packaging.

Date of experience: July 17, 2021
Washington
1 review
0 helpful votes
Follow Jason I.
Unfollow Jason I.
Share Review
Report Review

Tree was dry as a bone
July 20, 2021

The tree arrived with all of the leaves dried and fallen off. There was zero moisture in the root ball.

Date of experience: July 17, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear about this and are reaching out privately to offer further assistance!