FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,307

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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139,573 reviews

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Texas
1 review
0 helpful votes
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Happy plants happy customer!
July 20, 2021

Overall experience so far is good! But waiting my plants to grow.

Date of experience: July 20, 2021
Texas
1 review
0 helpful votes
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Smaller then expected
July 20, 2021

The two trees I received were smaller and more expensive then ones I have purchased from Lowe's or Home Depot. Also I was under the impression that they were deer resistant but that's not the case because they ate every leaf off of both trees. I just hope they come back to life. I won't be ordering from this website again.

Date of experience: July 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that you are not satisfied with your order and are reaching out privately to see how we can assist you further.

District of Columbia
1 review
0 helpful votes
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Damaged trees
July 20, 2021

Damaged trees no pots had to bring back to life with care

Date of experience: July 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear about your experience and are reaching out privately to see how we can further assist you.

Missouri
1 review
0 helpful votes
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Great plants
July 20, 2021

I bought 2 trees & 2 shrubs. Delivery was quick & all the plants were in great shape.

Date of experience: July 20, 2021
Nebraska
1 review
0 helpful votes
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Magnolia bush
July 20, 2021

Very good. Love the tree. So far, two weeks, it is growing and thriving.

Date of experience: July 20, 2021
California
1 review
0 helpful votes
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Autumn Blaze Maple
July 20, 2021

Our tree arrived within three days of online order. It was strong, healthy and beautiful! It went into shock for a couple of days, but then snapped out of it and is absolutely perfect!

Date of experience: July 20, 2021
Washington
1 review
0 helpful votes
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I spent over $1000 on 5 trees the beginning of July. They were very disappointing and I called fast growing trees and was told to upload pictures. I did that and was contacted by Angela who said it had been over 30 days. Actually no. I ordered on June 26th but they weren't delivered until the 6th of July. So she offered me this. Pay $101 for a store credit for my now expensive dead trees. No thank you. You should be ashamed. Please don't waste your money on this company. They are terrible. I have a lot of plants and trees to buy for my restaurants outdoor garden. It's a shame this company wasn't willing to make this right. I'm embarrassed for them and I'm pretty angry at myself for nbuyingbfrom this shoddy online nursery. The trees I bought from both my local nursery (same variety) and shockingly at Home Depot were twice as lush and larger. Expensive lesson. They won't make it right

Date of experience: July 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Michigan
1 review
0 helpful votes
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No regrets
July 19, 2021

Quick delivery of healthy, well packaged plants. Thriving so far.

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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Love the Trees!
July 19, 2021

I purchased a Rainbow Eucalyptus and a Mulberry tree. I was thrilled with my purchase. I did quickly repot the small trees in excellent soil - and now they are growing!

Date of experience: July 19, 2021
Florida
1 review
0 helpful votes
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3 gal frangipani
July 19, 2021

The tree arrived promptly and was in excellent condition. It was already trained into 3 major branches offf the trunk. After 3 weeks the plant is very healthy. I will be purchasing from here again.

Date of experience: July 19, 2021
Utah
1 review
0 helpful votes
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Excellent Customer Service
July 19, 2021

I had a situation where, on my first experience with FGT, my trees arrived during a heat wave of 100 degree weather. One of the trees I planted had a rough go of the journey. I spoke with FGT and they helped me navigate through making sure everything was okay and even followed up when I didn't respond to their email right away. I appreciated all the customer service from start to end and the trees are doing fabulously. I intend to purchase the rest of my new landscaping from them... and, by doing so, saving about 30-40% off my local nursery.

Date of experience: July 19, 2021
New York
1 review
0 helpful votes
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Great product quality
July 19, 2021

Fast delivery, easy purchasing process & accurate descriptions.

Date of experience: July 19, 2021
Colorado
1 review
0 helpful votes
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Buyer beware!
July 20, 2021

I ordered a plant online. Like many plants, each plant has multiple different names and this can be confusing. So I relied on the picture that they posted online when ordering. The plant I received in not anything like what they represented in the picture. So I email them. And of course, they refuse to correct the situation and instead "apologize" if the plant they showed online caused me to get confused. Imagine ordering shoes online and the company sends something completely different than the item in the picture. Sorry doesn't cut it. Spend your money with a company that has accurate photos of the item you (think) you are ordering. Buyer beware. FastGrowingTree.com has no problem taking your money and then sending you a bogus item. In the end, I am out $75 bucks and still don't have the plant I ordered.

Date of experience: July 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry for the misunderstanding and about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Michigan
1 review
0 helpful votes
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No hassle refund
July 19, 2021

I purchased some plants not realizing how big they would get in the area I wanted to plant them. I asked to be refunded on my purchase and received it with no problem. I have purchased from them in the past and my rose of Sharon is getting ready to bloom.

Date of experience: July 19, 2021
Florida
1 review
0 helpful votes
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I bought six strawberry plants. I assumed the very high shipping price was due to them being shipped via a fast delivery method (2 day, etc) given how sensitive plants are to shipping. I didn't receive my plants for about 4 days after purchasing. In any event, the plants we received were half dead and completely not worth the price we paid. We opted not to leave any kind of review but we will almost certainly not order from you again and will not recommend you to any friends/relatives.

Date of experience: July 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer you assistance with your Wonderful Pineberry Plants.

Texas
1 review
0 helpful votes
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After delivery problems
July 19, 2021

Had an issue with a plant after delivery & their associate was very courteous & helpful in resolving my problem

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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The company reached out and said to send them pictures which I did and they said go ahead and plant them and they should come back in a few months. Not what I wanted when ordering this and paying good money.

Date of experience: July 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to see how we can further assist you.

Ohio
1 review
0 helpful votes
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Korean Lilac Tree
July 19, 2021

My tree arrived in great condition and very well packed. It is thriving and I can't wait to see if it blooms next spring.

Date of experience: July 19, 2021
Michigan
1 review
0 helpful votes
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Too early to tell
July 19, 2021

Easy ordering. Packed well. Good instructions for planting.

Date of experience: July 19, 2021
Maryland
1 review
0 helpful votes
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Services
July 19, 2021

Problem receive one of the products. Customer services resolved issue in a manner.

Date of experience: July 19, 2021