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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Tree arrived damaged by shipping, no fault of seller. They immediately shipped me a new one.
My experience is not a good one. First off my trees came brittle with no leaves at all and we're supposed to be 3-4 feet and were more like 1-2 ft. Second my 2 trees came in a box together with the pot wrapped and zip tied in a bag and most of soil came out and was in the bag loose. Contacted support to receive a refund but instead was sent 2 more trees that were just as bad and they said to check if the trunk is alive by scratching it to see if under was green and it was. But that's not the point I spent over 100 dollars each for these trees because the site shows healthy beautiful flowers on them but they don't even have leaves let alone flowers. Very unsatisfied with this company and still trying to get a refund.
Right after I planned the tree Deer attack happened but it surviving slowly.
Your associate was very helpful and knowledgeable about the plants that grow in our area. We're in Illinios, where winters can be terrible on anyone's garden! So knowing what you can grow from year to year means everything! Thanks again.
Purchased apple 3 in 1; pear tree 3-in-1, persimmon, peach and pomegranate trees. All they are doing well. One was shipped with a broken branch and it was replaced with a brand new one within a week. Happy so far with the products and great customer service.
I have ordered around 10 fruit bearing trees and bushes that have all arrived on time and looking very healthy. I'll have to wait and see how they produce, but for now I am very pleased.
I have asked for a refund of at least part of my payment and was told I have to purchase an insurance product for an additional $129.95. Very disappointed. I had great faith that this company would stand by their product; however, they did not.
We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.
The plants arrive healthy with strong roots. Shipping tends to damage the top growth due to rough handling of the boxes. I highly recommend the purchase of the insurance.
There customer service help with all my questions and if I had a problem they took care of it right away. I recommend them I had a couple trees that didn't make the shipping and they were replaced right away.
The tree came dead and upside and when I called they said they can't do anything.
We're so sorry to hear how your plants arrived! Shipping stress can cause plants to wilt and drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!
So I bought 20 trees and only 18 made it. I asked for the other two but never got an answer back. I also bought 9 hydrangeas and three of them, the most expensive, are dying days after the delivery. It is hit/miss.
No expedited shipping- plants taking too long to get to me- dead when they come. Can't handle the heat of summer in a box for 7 days.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
I bought a 3 gallon monstera and a 1 gallon parlor palm. I was very impressed with the way they were packaged. Both arrived healthy and gorgeous. I've ordered online plants before, and these were by far the most robust and more mature than I've gotten anywhere else
Customer service is impeccable. We had a tree that didn't make it and they replaced it with no issues.
I contacted the company after four of my tiny trees died. No hesitation about replacing them and I received them within a few days.
Trees arrived in good shape I was a little concerned about one but once I planted it and watered it a few days it looks great. Very excited to see my 7 crape myrtles grow on both sides of my house and the 4 arborvitae I planted along a fence for privacy. I will probably order more arborvitae in the fall for some areas in the rear of my property.
I have ordered trees/shrubs for myself, my sister and now my son's new home. The plants and trees are beautifully packed and arrive quickly. They are healthy and have always grown successfully! I love giving a long lasting gift that makes people think of me and will beautify their home for many years!
I never ordered plants online before but decided to give it a go. The plants arrived on time carefully packaged and they are now planted in my backyard. The company sent emails regarding delivery and followed up by email to make sure they arrived.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry to hear how your trees arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We've reached out privately to help!