FastGrowingTrees.comReviews 28,323

My pine trees arrive late and dry/brown. I try to revive them but at the end I just waste my money.

The first time my trees were sent to me they were broken. I let customer service know and they resent the trees but then FedEx delivery was horrible and the trees were broken again. So the company sent the trees a third time and the third time was a charm. The trees arrived beautifully and look great.

Tree arrived safely and well packaged except it was not the container expected. Expected burlap rap but was hard plastic container. As a result caused extra handling and root ball came apart.

Also, do not like all the emails following - I only wanted one tree nothing else.

I ran into an issue with one of my trees I purchased being damaged during shipment. The customer service team took care of the issue immediately. It gives me confidence when ordering more plants that I am doing business with a well run and reputable company.

I ordered two of these trees and one came some broken branches. I sent them pictures and they automatically sent me a new one. I didn't have to talk to anyone or have to explain why they were damaged upon arrival. Truly outstanding customer service

They are already blooming. Very pretty. They arrived packed perfect, looking very healthy.

The trees died, followed your instructions they died anyway

Products delivered healthy and growing which is the goal for sure. Successful gardens

We were a bit disappointed when we first received our order due to the fact that the packages weren't secure and they were all damaged and some were dying, however they did right by us by replacing everything and they did it very quickly. We appreciated that and the new products that came were great.

I have been trying to get customer service to help me. I have sent photos of the trees that show the trees were dead. I have been ignored by the customer service Department and have Had no resolution

So far, so good! I transplanted my Meyer Lemon Bush & it is doing well!

We sent the Chicago Hardy Fig Tree to my daughter in Chicago as a housewarming gift. It arrived in great condition, had at least a half-dozen figs almost ready to eat, and she was delighted! The entire process, from ordering to delivery, was seamless. We appreciated the reviews that other customers provided; They really helped us make our decision to go with FastGrowingTrees.com.

I received a prompt reply and resolution to my question.

I had placed an order for a tree and had paid for it; delivery was to be in September. Meanwhile, the same species of tree became available locally so I called to cancel the order. The rep was polite, courteous (a little hard to understand because she spoke very rapidly), and made the cancellation painless. I really appreciated that.

HAVE 6 MAJESTIC PALM TREES WENT BAD ASK ASSOCIATE TO GIVE ME CREDIT FOR THOSE SIX TREES AND REPLACE IT WITH THREE BOTTLE NECK TREES.
SHE TELLS ME THAT I CAN PAY 79.00 DOLLARS FOR THE LAST 6 MAJESTIC TREES THEN I CAN RECEIVE CREDIT TO GET 3 BOTTL NECK PALMS TREES.
SHE WOULD NOT EVEN ACEPT MY COUPONS TOTAL OF SIX THAT I HAVE. I AM VERY DISSAPOINTED WITH HER SERVICE AND DESIDED TO TAKE MY BUSINESS SOMEWARE ELSE. ALL I WANTED WAS MY 3 BOTTLE NECK TREES FOR ALL THIS TROUBLE.

The man I spoke to was very helpful. He told me exactly what I needed and I was able to spends the required amount to get free deliveru.

Have always received great trees. Most have lived.

The shrubs and plants I received were poorly packaged. In fact, it looked as though someone had taken the shrubs and just thrown them into a box and sent them off. They came upside down, bent and crushed, wilted, and two were/are dead. I could never recommend this site to anyone.