FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,318

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Tennessee
1 review
0 helpful votes
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Edible Bamboo
August 3, 2021

The person I spoke with on the phone was very knowledgeable about bamboo. I was told by a local nursery that bamboo was an invasive species and they could not sell it. The salesperson for Fast Growing Trees said just to plant it in an enclosed trough or similar and it would be fine to use as a barrier between our patio and our neighbors. He also said we could eat the new sprouts that had not been exposed to sunlight if we boiled them first.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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Healthy little tree.
August 3, 2021

I got my condo avocado almost 2 months ago and it is going strong, even showing signs of new growth.

Date of experience: August 3, 2021
Connecticut
1 review
0 helpful votes
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Big and healthy
August 3, 2021

The plant was larger than what I expected and super healthy! It's grown many leaves already in a few week. Packaging was awesome! No damage at all!

Date of experience: August 3, 2021
Oklahoma
2 reviews
0 helpful votes
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Happy with purchase
August 3, 2021

Ordering the Thuja Green Giants was quick and easy. The site is simple to navigate and the trees were delivered with care right to my driveway. Couldn't be happier with the customer service or product.

Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Trees came in good shape
August 3, 2021

Trees came quickly and healthy. Will order more for sure.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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I will never shop here again
August 5, 2021

Your website was wonderful and it sucked me right in. I paid 70$ for a dead Hanna tree

Date of experience: August 3, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Connecticut
1 review
0 helpful votes
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I expected larger plants. I planted all. Immediately with plenty of garden soil. Only one looks healthy and one looks dead

Date of experience: August 3, 2021
Maryland
1 review
0 helpful votes
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Trees are not thriving
August 3, 2021

Upon a week of arrival the two willow trees we purchased shed all their leaves, the small tree barely had any when it arrived. We're hoping one of them will survive, the small looks completely dead.

Date of experience: August 3, 2021
Wisconsin
1 review
0 helpful votes
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Trees
August 3, 2021

The customer service is wonderful. They actively worked with me to remedy my concerns.

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Dead plants, lousy service
August 5, 2021

Plants arrived dead TWICE and all the customer service people were interested was in getting multiple angles of dead plants. They were wilted and BROWN. Not coming back to life!

Date of experience: August 2, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're very sorry to hear about your frustrations! It looks like we have since issued a full refund!

Georgia
1 review
0 helpful votes
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Dead tree
August 5, 2021

I planted with miracle grow, wanted frequently and it died

Date of experience: August 2, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

District of Columbia
1 review
0 helpful votes
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Great product
August 2, 2021

I bought a black diamond best red several years ago and have been very happy with that. Fast growing trees have exceptional products.

Date of experience: August 2, 2021
Illinois
1 review
0 helpful votes
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Great buying experience and amazing customer service!

Date of experience: August 2, 2021
Colorado
1 review
0 helpful votes
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Fast Growing
August 2, 2021

2 weeks later new growth. Healthy tree and bushes.

Date of experience: August 2, 2021
Ohio
1 review
0 helpful votes
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Tree Starter
August 2, 2021

Starting a Wisteria tree. 3yr. Project. I ordered 3-4 ft. Wisteria vine. Arrived in great shape. Wish me luck!

Date of experience: August 2, 2021
Michigan
1 review
0 helpful votes
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Excellent
August 2, 2021

Always great at service, delivering the product and any issue's, they resolve in a timely fashion.

Date of experience: August 2, 2021
Ohio
1 review
0 helpful votes
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Customer service is lacking...
August 5, 2021

My first order years ago was amazing! The plants were in great shape, arrived on time - no need for customer service. I placed a large order last year - half of my order arrived on time and in decent shape the other half arrived the next day (Sunday) all via Fed Ex this time instead of UPS and they looked half dead. We planted and they all seemed to be ok. After a harsh winter, we had to replace a few things recently. My order again was supposed to arrive on Saturday. As of Monday, they still hadn't arrived so I emailed FGT several times with no response - EVER. They finally arrived on Wednesday from Fed Ex, again looking rough. I did get the insurance this last time, but that will be my last time using FGT.

Date of experience: August 2, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Florida
1 review
0 helpful votes
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Boxwood and Dwarf Spruce shrubs
August 2, 2021

So far the plants are doing great. I can only hope that they grow this time unlike the last time I planted and they all died.

Date of experience: August 2, 2021
New Jersey
1 review
0 helpful votes
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Great service
August 2, 2021

Receive the item as stated in fast time. Tree was packaged well. Pricing was very reasonable.

Date of experience: August 2, 2021
Oklahoma
1 review
0 helpful votes
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Helpful
August 1, 2021

Som items ordered didn't make it they were very understanding and helped resolve the problem

Date of experience: August 1, 2021