FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,331

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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139,639 reviews

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Illinois
1 review
0 helpful votes
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I received this item a week or two ago. I have NO experience to report as the item is too new to evaluate. Despite this, you continue to send me message after message asking me to review the item. So I have responded. I have nothing to say about this order. Please stop harassing me to provide a review.

Date of experience: August 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the inconvenience! We're working to remove your email.

Oklahoma
1 review
0 helpful votes
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Golden delicious
August 16, 2021

In short, customer service stands by their trees. I had a wind storm & my tree was still staked/taped & growing. I was pleasantly surprised they replaced& I recommend the warranty protection.

Date of experience: August 16, 2021
California
1 review
0 helpful votes
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Huge Disappointment
August 18, 2021

I received my avocado tree in terrible condition. I had looked forward to adding this tree to our citrus lineup but found it fried and barely alive at all. I was shocked after seeing such good reception of the company but was met with a totally different experience. Have attempted emailing the company for some kind of resolution but have been ignored. Basically have spent over $100 with nothing to show for it. Truly a shame as FGT has a great inventory but with no guarantee of quality delivery I'd say save your money and look elsewhere.

Date of experience: August 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for how your tree arrived and that we didn't receive your email! We have reached out to help!

Texas
1 review
0 helpful votes
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I ORDERED THE OLIVE TREE
August 15, 2021

CAME TO MY HOUSE IN A LARGE BOX, VERY ORGANIZED AND PERFECT CONDITION. I was a bit shocked at how they pack this and make it work.

Date of experience: August 15, 2021
New York
1 review
0 helpful votes
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3 in 1 Apple Trees
August 15, 2021

SUPER FAST shipping and they arrived in excellent condition. They have only been in the ground a couple weeks, but they appear to be adjusting to their new home. No new growth, but no leaves have fallen and no branches are drooping.

Date of experience: August 15, 2021
Louisiana
1 review
0 helpful votes
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A little skinny
August 18, 2021

The tree arrived just fine. It was just a little smaller in diameter than I thought for the price. Everything else was fine.

Date of experience: August 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
2 reviews
0 helpful votes
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Looked good when it got here
August 15, 2021

Tree was cute on arrival- complete with figs! Unfortunately, we had a very wet July and I am now learning about fig rust. Two sad leaves remain, but I'm hoping it pulls through until spring.

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
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Muy bien
August 15, 2021

Gracias, muy bien buen trabajo se ve muy bopnita ya la sem, bre y creo tendre mudhas frutas

Date of experience: August 15, 2021
Arizona
1 review
0 helpful votes
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Nice trees
August 15, 2021

I recieved 2 trees in long boxes and they were not damaged, we repotted and they are looking good now Thank you

Date of experience: August 15, 2021
Oklahoma
1 review
0 helpful votes
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Will Not Purchase Again
August 18, 2021

Purchased 5 trees and none of them have lived. The larger trees came cramped in the box, tried to get them to live but none did.

Date of experience: August 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

North Carolina
1 review
0 helpful votes
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Great Tree
August 15, 2021

The peach tree arrived in record time. Full of leaves, and now more new leaves have come forth.

Date of experience: August 15, 2021
Indiana
1 review
0 helpful votes
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Little giant arborvitae
August 15, 2021

Plants arrived timely and in good condition. We potted them in 10 gallon pots until we are ready to plant on the job site.

Date of experience: August 15, 2021
South Carolina
1 review
0 helpful votes
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On the small size
August 18, 2021

Received three trees. Seem to be in good health. Disappointed in the overall size of the trees. Paid more to have between 5-6'. They may have hit the 5' mark.

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Colorado
1 review
0 helpful votes
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Waiting for growth
August 18, 2021

I've planted my grapes, but haven't had much growth, so I actually can't say much about my experiecne yet.

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It can take a little bit for the plants to acclimate before seeing some new growth. Please do not hesitate to reach out with concerns!

Connecticut
1 review
0 helpful votes
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Where is my stuff
August 18, 2021

Please send plants before you ask for a review. Send my stuff

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this as we're showing the order has been delivered! We are reaching out privately to help!

Virginia
1 review
0 helpful votes
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Great service, worried about tree.
August 18, 2021

Ordered several trees from them over the years. Always top quality. Latest one looks a little iffy, but I'm confident that if it doesn't make it, they will respond well!

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Colorado
1 review
0 helpful votes
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I didn't even ask...
August 14, 2021

I contacted FGT to discuss what I might need to do with a tree that had been delivered with lots of holes in the leaves. I didn't ask for a replacement, as I was fairly certain that I could save the tree with the proper care, but the representative had a new tree coming to me while I was still chatting with her!

Date of experience: August 14, 2021
Colorado
1 review
0 helpful votes
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Severely damaged order, twice
August 18, 2021

I would recommend not ordering anything here. I received a severely damaged twice and was offered only store credit in stead of a refund. Poor shipping methods and poor customer service. The third time I received a non damaged plant, but it was much smaller than advertised. Overall, a huge disappointment.

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants kept arriving damaged! We can only apply refunds back to the method of payment, we're so sorry!

Oregon
1 review
0 helpful votes
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Great customer service
August 14, 2021

My original order came in late and plants was damaged during shipping and I emailed FastGrowingTrees and let them know the problem. Within short time, I got email back and they said they will send out new plants for me with out charge.
Great customer service

Date of experience: August 14, 2021
Florida
1 review
0 helpful votes
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The orchard
August 14, 2021

Over the last two months, we have bought 36 items form Fastgrowingtrees.com. We have done flowering trees, fruit trees, and bushes. Our first order had a boxes that never arrived and they immediately shipped out new trees. We had an order that the box arrived damaged and a tree was broken in half. Again sent an replacement the next day. They have been very efficient and professional in handling all of our issues. Our plant issues have all been result of shipping. We live out in the country and most of the time our plants have been held two hours away for a day or two. Of the plants that have made it here safely, they have been beautiful and are all thriving in their new homes.

Date of experience: August 14, 2021