FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,336

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Colorado
1 review
0 helpful votes
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Wonderful product!
August 20, 2021

I love the tree. It looks so healthy and strong. It came on time as promised

Date of experience: August 20, 2021
Ohio
1 review
0 helpful votes
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Hearty lemon tree
August 20, 2021

I received two lemon trees that were hearty looking and well maintained. After two weeks outside, new shoots are growing from the main branches.

Date of experience: August 20, 2021
New York
1 review
0 helpful votes
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Navel orange tree
August 24, 2021

Fast shipping, nicely packaged. Tree came healthy, transplanted well... but still no signs of new growth. Have the tree for 4 weeks, still waiting for growth.

Date of experience: August 20, 2021
Delaware
1 review
0 helpful votes
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I asked that the order be delivered by a certain date... and it arrived before I thought it would!
The items were all packaged beautifully and we couldn't even tell they had been boxed for shipment.
They were planted promptly, and all 5 are doing great!
I will order again from this company!

Date of experience: August 20, 2021
Utah
1 review
0 helpful votes
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My experience... I was absolutely amazed when I received my order. Trees and Meyer Lemon Bush arrived in perfect condition within the two boxes that were sent, and sooner than expected. They have all been planted and are doing just fine.

Date of experience: August 20, 2021
Montana
1 review
0 helpful votes
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Nice trees
August 20, 2021

The trees came quickly. Problem it was unseasonably hot. 4 of the trees look like they are not going to survive but the ones that are surviving look great.

Date of experience: August 20, 2021
Pennsylvania
1 review
0 helpful votes
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We have some area in front of our house that gets the sun all day with no protection from any angle. The bushes we have ordered have grown steadily and are surviving the sun very well. We had a damaged delivery on 2 of the bushes and the rep addressed it very quickly with no problem.

Date of experience: August 20, 2021
Texas
1 review
0 helpful votes
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Review on customer service
August 20, 2021

Top notch customer service. I recommend Fast Growing Trees for sure!

Date of experience: August 20, 2021
California
1 review
0 helpful votes
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Easy to buy online and I got all my questions answer online chatting. The trees I like not available in local nurtures. I am happy to have them in good shape.

Date of experience: August 20, 2021
Delaware
2 reviews
0 helpful votes
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Wonderful customer service great helpline in plant care

Date of experience: August 20, 2021
Colorado
1 review
0 helpful votes
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Damaged box, damaged tree container
August 20, 2021

Beautiful tree but I believe the shipping company doesnt care much for customer satisfaction! Box was received damage and tree container was damaged.

Date of experience: August 20, 2021
Ohio
1 review
0 helpful votes
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Dried up tree
August 24, 2021

The tree looked like it arrived DOA! All the branches were shriveled and fell off but I followed your instructions and planted it anyway. Finally after several days we notice two tiny green buds at the very top of the stick. Fast growing? How fast growing? It looks like it may take a very long time before it looks like a tree. Not impressed!

Date of experience: August 20, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! It sounds like your tree is beginning to push out lots of new growth, but we'll reach out privately to ensure all is well!

Ohio
1 review
0 helpful votes
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Pretty small tree
August 20, 2021

We received the tree by federal express. It was packaged extremely well and the tree was lovely. We have planted it outside and water it each day. It is already sprouting new leaves.
Thank you so much!

Date of experience: August 20, 2021
Indiana
1 review
0 helpful votes
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Amazing Product
August 20, 2021

When I first received my Benjamin Ficus I was delighted! It was full and lush... everything I wanted.
After a couple weeks the leaves started turning brown & even the green ones began to shed. I followed watering instructions & have not repotted the product. I am afraid I will shock it even more & I absolutely love the tree.

Date of experience: August 20, 2021
Louisiana
1 review
0 helpful votes
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Meyer Lemon Bush - beautiful!
August 20, 2021

My shipment arrived on time and in good health. I was impressed with how mature the bush was and how well it was packaged for shipping. I will definitely order more plants from here in the future!

Date of experience: August 20, 2021
New York
1 review
0 helpful votes
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Experience
August 20, 2021

I have had the tree for only a month now and has already grown significantly

Date of experience: August 20, 2021
Iowa
1 review
0 helpful votes
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Not at all what I expected.
August 20, 2021

I ordered a 6-7 foot Quaking Aspen. I received a 5 foot tall twig with a few leaves. I should have spent a little more and gotten something that looks like a tree from a nursery.

Date of experience: August 20, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
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Will continue to purchase from them!
August 20, 2021

Excellent, stands by its products, great customer service, quality products

Date of experience: August 20, 2021
Florida
1 review
0 helpful votes
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Tall but not stout
August 19, 2021

The trees were tall but not stout, I have one that is dying now despite watering and One tree that is undecided to live or die. I have two trees that seem to be doing fine so far.

Date of experience: August 19, 2021
Washington
2 reviews
0 helpful votes
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Review of product received.
August 19, 2021

Received product in timely manner. Shopping experience on website was satisfactory. We were unsatisfied with the size and appearance of the tree that we received based on value, however.

Date of experience: August 19, 2021