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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Boxes were delivered all banged up, most all of the citronella plants had no new growth on them. Trying my hardest to save the ones that did. 50% are just bare stems. Very diaspointing. Sent an email to you with the order number and problem and never received a response.
Exceptional. If there were 6 stars out of 5. I would give 6..
Plants arrived in poor condition. The Quaking Aspen tree had black splotchy spots, and the Rhododendron had brown leaves and was sickly. The rose bush was small and misshaped. The only bush that was in good condition was the azalea.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Bought three plum trees, two pomegranate, and three apple trees that were all hardy up to zone 9. Half of the trees looked really sick when they arrived. It's been 2 weeks and it looks like all recovered except for the apple trees which have lost all leaves and may not make it. Perhaps it was too hot to plant them here this time of year (mid summer zone 8b). Bummer
When we got our Mango tree, it looks a little rough but I put it in the ground anyway. A week later, it never recovered and even with the root treatment, it seems like it's not going to make it.
We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
Good looking trees. Grow fast. With little care needed
Our new Red Flame Maple tree arrived a few days after I ordered it. The instructions were simple and it was easy to put in the ground. I look forward to watching it grow over the years.
I was worried because of a Fed Ex delivery problem, but when it arrived I was very happy with it. It has flowers on it and looks very healthy.
My tree arrived just in time as expected. Love it.
I purchased an expensive tree that did not make it, customer service was awesome and without me even knowing it I got an email that a new tree had been sent my way. It's sad that you don't come across this type of care for the customer anymore. And a breath of fresh air!
Reliable plants, reliably packaged, and reliable, respectful customer service.
The tree arrived with drym withered leaves. Planted immediately and watered well. Next day, all but one leaf fell off. Will this tree survive?
I ordered the Meyer lemon tree and citrus pack. A few days later the citrus pack arrived, but the tree didn't ( even though the usps tracking showed that it was delivered. I called customer service and within minutes they had another shipment ready. No questions asked. Sh$! Happens with shipping, so that's no reflection on them. Their customer service, however, was fantastic. Will buy again!
Fore dead trees before I got a pair trees with good route based on them
We're so sorry for how your first trees arrived but glad we were able to assist with replacements!
Trees arrived in decent shape with a few branches broken. Were not the anticipated size but seemed fairly healthy.
We're very sorry to hear that your trees are not the correct height! We have reached out privately to help!
Ordered two trees and a plant. Received two sticks and tiny plant. One so called tree died within a week as did the plant.
I had a 6-7 foot maple tree in the yard and it's about 2-2 1/2 inches around. The branches I received were about 1/2 inch around.
We're sorry to hear that your plants didn't do well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
Have ordered here before with pleasant results. This time, my two hydrangea bushes came to me yellow and covered in black spots. Called twice and emailed twice. Have yet to receive a response.
We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry to hear how your order arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!