FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,356

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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139,702 reviews

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Maryland
1 review
0 helpful votes
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Insurance claim
September 6, 2021

I am glad I had insurance on a tree that died because I needed it. The tree died in just a couple of months … but they gave me compensation based on the insurance I had bought. It all worked out great,…. And I have a new tree growing where the old one died.

Date of experience: September 6, 2021
Florida
1 review
0 helpful votes
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Purchase review
September 6, 2021

Both trees arrived in 1 box, having the roots of both very very loose from travel and packaging. We were able to plant the miracle berry bush and it seems to be ok for now but the cashew tree was the worst of the two and is not doing very well. I think having some additional packaging inside the box to keep the trees from moving around so much in traveling could have greatly helped prevent the issue.

Date of experience: September 6, 2021
Nebraska
1 review
0 helpful votes
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Happy in Nebraska.
September 6, 2021

Baby trees arrived quickly & in good condition! Received good advice from FastGrowingTrees on how to care for them until we are ready to plant.

Date of experience: September 6, 2021
Georgia
1 review
0 helpful votes
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Queen Palm
September 6, 2021

Everything was great and the Palm came in a good condition it's looking good so far the whole process was seamless

Date of experience: September 6, 2021
Michigan
1 review
0 helpful votes
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Poor quality indoor tree
September 6, 2021

Ordered a draceana corn plant. It came with one major shoot broken. Many leaves were bent with the main rib in the leaf broken so the leaves would droop and not stand upright normally. Many leaves had brown tips, indicating poor watering practices. One stalk had a large area of the bark scraped off. All 3 stalks had very little roots on them. It will be a miracle if my $130 plant lives.

Date of experience: September 6, 2021
North Carolina
1 review
0 helpful votes
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First time buyer finding the website easy to shop. The trees and packaging were exactly as described, but delivery time was 5 days, not the 2 day delivery advertised.

Date of experience: September 6, 2021
Georgia
1 review
0 helpful votes
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Easy and great
September 6, 2021

I ordered twice in one day! The site was easy to navigate and I got more than what I really wanted for my garden. I kind of wish there were some easy/simple pamphlets of 'fast care for your tree/plant' specific to the ones I bought, but the internet has that information if I need.

Date of experience: September 6, 2021
Texas
1 review
0 helpful votes
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All of the trees I bought died
September 9, 2021

All my trees, all 20, died in 2 weeks. I watered them, planted them in the proper soil and did everything the directions told me to.

Date of experience: September 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Iowa
1 review
0 helpful votes
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2 out of 3 went good.
September 9, 2021

Ordered 3 trees, 2 arrived in great shape and did well. The third had leaves turn black quickly and I do not believe will make it. Sent e-mail to company and did not receive a response. Will probably not order from them again due to lack of follow up.

Date of experience: September 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that one of your trees isn’t doing well and that we did not receive your email! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Massachusetts
6 reviews
2 helpful votes
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As promised
September 6, 2021

Everything arrived as expected although it was a little late. Everything was as expected though. No issues.

Date of experience: September 6, 2021
Massachusetts
1 review
0 helpful votes
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Lovely little Meyer lemon bush
September 6, 2021

Fast-growing trees is certainly an apt title for this business. I received my lemon bush carefully packed in a soil-filled pot. It was a bit rumpled and some leaves had a white powdery dust on them (powdery mildew?). But after a sponge bath and a two-day stint in a sunny window, the bush already began sending out fresh shoots from the branch tips! About 10 days later, I transplanted it to a larger pot. Now every branch is producing new leaves.

Date of experience: September 6, 2021
Wisconsin
1 review
0 helpful votes
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Great peach tree
September 6, 2021

Tree was great, it was a little wilted when I first planted it but it came around after a week.

Date of experience: September 6, 2021
Oregon
1 review
0 helpful votes
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I've already submitted more than one rating on your website. This is an example of incompetency; multiple requests for the same transaction

Date of experience: September 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! It looks like we have replacements on its way! Let us know if we can help with anything else!

Texas
1 review
0 helpful votes
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Rose tree
September 9, 2021

Tree not like pictures. Very small not pruned correctly. Disappointed with quality.

Date of experience: September 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your rose tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Michigan
1 review
0 helpful votes
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Nice well packaged plants
September 6, 2021

Nice well packaged plants but a little pricey. So far so good. We will see if they come back up healthy next year since they were planted late August.

Date of experience: September 6, 2021
Kentucky
1 review
0 helpful votes
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Mimosa tree
September 6, 2021

Great company to work with. Our tree had a problem and Angela was quick to remedy it. I highly recommend this company.

Date of experience: September 6, 2021
Missouri
1 review
0 helpful votes
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Good Quality and Customer Service
September 6, 2021

The quality of the bamboo stalk I purchased was good. I accidentally ordered a second item and when I contacted Customer Service they quickly removed it and credited my card right away.
Disappointed the picture shown for the bamboo were not what I had received. Yes, the pictures they have online do say ‘picture of mature bamboo' but they don't have a picture of what you'll actually receive. Also, all pictures on the website show multiple stalks and you only receive one stalk. Maybe I missed that in the description, but I was disappointed I only received one stalk for the price I paid.

Date of experience: September 6, 2021
Massachusetts
2 reviews
0 helpful votes
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Awesome
September 6, 2021

The trees came quickly and I planted them that same day. It's been a few weeks and the trees are healthy. Looking forward to next year when they start producing.

Date of experience: September 6, 2021
Missouri
1 review
0 helpful votes
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So excited
September 5, 2021

Amazing everything you need to know. Detailed loved the reviews and descriptions helped with decision making process.

Date of experience: September 5, 2021
North Carolina
4 reviews
0 helpful votes
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Excellent products
September 5, 2021

My trees came quickly... great condition... beautiful trees... they are planted and still alive! YES!

Date of experience: September 5, 2021