FastGrowingTrees.com

I just recently bought bamboo trees for our backyard. My experience with fast growing trees has mostly been pleasant. I have bought numerous trees & shrubs from FGT - the 1 year guarantee that they offer is a must! We have had about 50/50 luck with what we have purchased. We usually buy in pairs and we normally get one tree/bush that survives and one that doesn't. At first I thought it was our soil but when you plant two trees - treating them both the same way in the same location and one dies and the other one makes it - it appears that it is the product not the soil.

I knew the type of hedge that I wanted for privacy. The growing zones were very helpful. The process was easy. The plants arrived securely packaged and in pretty good condition a few days later. I followed the instructions: getting the plants unpacked and watered.

I ordered my tree nearly five weeks ago. I was told it would be delivered the week of Feb 15th. When it did not arrive, I chatted with somebody who said it did not pass your rigorous quality control standards (which I appreciate). I was told it would be shipped the first week of March. The order status still states "unfulfilled" yet I have received two emails asking about my shopping experience. I am disappointed in the lack of communication and updates about my order. If the tree does not arrive soon, I will request a refund.

I have purchased over 30 trees in the past year and every one of them are strong and healthy. And FGT had a couole of varieties that no one else had.The website is easy to use, the trees come wonderfully packaged and the roots are super well developed.
I recommend Fast Growing Trees to my neighbors and they have planted over 30 trees as well and had one replaced in just a couple days as one tree had a broken main branch. Talk about great service!
I'd write more but FGT is having a sale and I want more trees!

I ordered three apple trees. For some reason Fedex delivered the trees then took back two of them after saying they were delivered. Tried to go through Fedex to get the problem solved and got no where. After a handful of days I gave up on Fedex and called Fast Growing Trees. They sent out new trees right away. Compared to many other tree companies, the quality of trees are great and are successful.

I ordered two trays. They were going to be there in the beginning of March. Today is the beginning of April and I not only do not have them but I have one email saying that they would be a couple of weeks late... And that's it. That was 2 weeks ago.
Then I get notes asking how my experience was.
If I could give zero Stars I would give zero Stars. And as I explained, I need to plant these trees now so I can get them established before leaving. So I'm going to be canceling this order.
That's been my experience.

When I placed my order over a month ago, I never got a confirmation email. I called and they sent one. I still have no shipment or confirmation of when that will be. Hopeful, but I can't rate them till I see what I get.

Moorpark apricot tree had died within 3 weeks of planning contact the customer service they were fast acting and a replacement tree was sent and was playing at the same day it was received tree looks fantastic

I ordered a cold hard banana tree. It looked like it was pretty dead after a couple days. I waited a week per instructions from customer support, then did the "scratch test" they recommended. Waited a couple more days, then contacted customer support again to get a replacement and I never heard back. E

When I ordered, it said the trees would be delivered mid March. That was good since I was out of town until today, February 16. My shipment was delivered the end of January. When I called to ask what I should do about the situation, a woman from Your team said once the nights continue to be at 30° or above, it would be safe to put the trees outside and wait for the ground to thaw before I plant them. This week our weather will be down to 1°. I have the trees in my house now, and I am hoping they will survive until the weather warms up and I can plant them. If there is something else I should do, I would appreciate any feedback as I really hope these Green Giant Thujas survive.

My tree arrived with pre-existing damage that should have prevented it from being shipped- several significant, not-new cuts deep in the bark of a major branch. I reached out with my concern and was given a partial refund. I appreciate the gesture but I would prefer a non damaged tree.

Great selecrion guaranteed! My tangerine crossvine came with brown leaves and is almost bald now. Although I sent pictures Ive been told to wait 2 weeks, then 2 more weeks and now until the end of May? My lemon bush lost half of her leaves, but has blossoms that will hopefully come back. My red banana leaf tree on the other hand is ALREADY growing. Perfectly! Praying the other two will thrive because they were not cheap.! We shall see

Ordered 2 of the same plants late last year. One came in good shape, the other not so much. Planted both hoping they would be OK. Both died within a week. Called & explained the situation & was given a full refund. Ordered the same this yr & good so far. They came in good shape. Planted 2 weeks ago and they're growing!

I reached out to FastGrowingTrees.com customer service as I was promised a coupon and didn't receive it. I then wanted to add items to a wish list to get my mind wrapped around all of the plants I want this year for my new property. I was told because of 'Shopify' I was unable to make an account that I would not receive a coupon and that I was free to make a purchase but unable to make an account. It is not my fault why there is an issue, not my fault they have issues with their website, but yet I did not receive what was advertised to me. I was told to 'monitor the website for account creation' as a remedy; that is over burdensome and I will not come back.

This is my go to for healthy and professionally shipped trees and shrubs. I love the great sales and coupons. My mandarin and Limequat trees are doing well. All my raspberry bushes arrived healthy and I even got a few raspberry in their first year. I'm looking forward to this year's harvest.

Ordered a rose from this company. The order confirmation stated that it would not ship till first week of April. This was confirmed on the order confirmation as well. I received a notice week later that it was shipping. Notified their customer service team in writing sending the confirmation highlighting the shipping confirmation date. Their customer service told me that early shipping was my problem, despite the evidence. Now I have a plant that may or may not make it to spring because they shipped in the middle of winter. They have told me if it doesn't bloom the ln I can use the satisfaction guarantee. Something I don't trust them to honor since they couldn't even be bothered to follow their own shipping manifest.

We ordered these trees ahead of time and they delayed shipment until planting time. They arrived when expected, and they looked very healthy straight out of the box! We weren't able to plant for a couple of weeks, but the trees did fine in their pots during that time. We have followed the planting and care instructions on the website and now they look great in the ground.

This is the second time I have ordered and received gorgeous trees. Certainly makes a person feel good knowing. They could purchase a tree, have it for Christmastime, and then plant it afterward. The purchase goes way beyond the initial enjoyment. Adding value to my property. Yes, the trees are beautiful. But moreover, they are helping the environment with age tree planted. Just a little bit of air will be cleaned and I am so thankful for that. Highly recommend Fast Growing Trees. Even had the occasion to speak with a representative with my first purchase. Hoping to be a lifelong customer thank you very much.

I ordered 20 3-4 ft tall Thuja GG's for a privacy wall on my property. Planted 7-8 ft apart. All trees are healthy (except 2 arrived squished on one side with minimal foliage). I'm in Zone 9b in Northern CA and they've already grown at least 5 inches in just a few months. I love them

I ordered several trees. 2 of the look semi~dead, the Chicago Fig and the pawpaw tree. I know they are dormant but especially the fig looks dead. When they arrived, looks like both of those were really tossed around during shipping which is no fault of the seller. If they come back in sping I will update review to 5 star.