FastGrowingTrees.com
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FastGrowingTrees.comReviews 7,326

4.2

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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,799
shipping
70
quality
3,177
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Arkansas
1 review
0 helpful votes
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I can't believe I've kept them alive!
February 14, 2018

I do not have a green thumb, so I figured more mature plants might be a better option for me. Turns out, I can actually do it and it has not been a year and I'm already starting to see fruit on my lemon tree and blueberry bush. My avocado and mango trees are growing phenomenally and looks like they might produce fruit this year as well. Best company to work with, product is securely packaged and shipped. I could not be happier.

Date of experience: February 14, 2018
Oregon
1 review
0 helpful votes
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I had some real problems with the delivery company and Fast-Growing Trees came to the rescue and replace a damaged tree. The trees that I received were the best trees that I have ever received from an online company. I would highly recommend them for all of your green purchases. They are super
Walter Rowley

Date of experience: February 14, 2018
New Jersey
1 review
0 helpful votes
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Fast Trees
February 1, 2018

The coffee bean plant I bought died suddenly. It was indoors and watered as needed. All other plants in the same area of my home are doing well.

Date of experience: February 1, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your coffee plant died. Coffee plants prefer indirect but bright light. Your plant should be placed near an east-facing window but not directly in it. The soil should be a good organic potting soil that is rich enough to feed the plant and well-draining. Arabica coffee plants really enjoy water but do not like to be water logged or over-saturated. For a potted coffee plant, drench twice weekly with warm water until it comes out of the bottom of your pot and then drizzle over the top to simulate rain. They also like a humid environment. To ensure that your plant is in fact dead, please scrape out a small piece of the bark near the base of the main trunk. If it's green underneath, it is still alive. If it's brown, then the plant is dead and you can give us a call at 888-504-2001 to discuss some replacement options. Thank you for shopping with us, and we do apologize for any inconvenience.

Florida
1 review
0 helpful votes
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Best Nursery
January 6, 2018

Always great plants and service from Fast-Growing-Trees. Well packaged and promptly shipped according to seasonal weather.

Date of experience: January 5, 2018
North Carolina
1 review
0 helpful votes
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Just recieved in late fall
January 2, 2018

Planted the trees in late fall. I have not sinethem in full bloom. Send me a not in the spring I will let you know. Thank you

Date of experience: January 1, 2018
New York
1 review
0 helpful votes
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Dying tree
January 1, 2018

The meyer lemon started out great but within 30 days started losing leaves, all the pea sized fruit, and now has lost all it's leaves. The folks I talked to from fast growing gave some suggestions but I was already doing those and now it looks like the tree is done for.

Date of experience: January 1, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Hello Mark! Thank you for shopping with us and for taking the time to leave a review. We are very sorry to hear that your Meyer Lemon tree didn't make it. As of now, one of our representatives has contacted you, and we were able to issue you a store credit per our 45-day warranty. If you ever need us again, please don't hesitate to reach out. Thanks for your patience while we corrected this issue!

Florida
1 review
0 helpful votes
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Prices that beat the local nursuries or home store garden centers. The size you buy is the size you get. The delivery is fast and on time. Very good quality. Great buying experience.

Date of experience: January 1, 2018
Virginia
1 review
1 helpful vote
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Bad quality
December 1, 2017

Most the trees and plants we received were in terrible shape and packaged poorly. I will not order from them again.

Date of experience: December 1, 2017
FGT C. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear that your trees arrived in poor condition. If you have not already done so, can you please call Customer Service at 888-504-2001? We want you to be happy with your purchase, and one of our representatives will be more than happy to assist you. Thank you for shopping with us! We look forward to hearing from you.

California
1 review
0 helpful votes
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I purchased a lemon eucalyptus tree
December 3, 2017

It was touch and go at first, but it came thru alright. Over the last month or so it has budded and grown a few leaves and is healthy and fine. I love the lemon smell on the leaves. Just what I like. If you're going to purchase this type of tree, definitely either plant in the ground right away or if you have no other option but to put it in a pot. At this point, then definitely place it outside so it can get fresh air and sunshine. Lamps and windows do not help it get the nourishment it needs. My valuable tip for those interested.

Date of experience: December 1, 2017
New Jersey
1 review
1 helpful vote
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HAPPY AND HEALTHY!
November 5, 2017

I am so glad i did some research before buying and planting my little Thuga Emerals Greens. This is a great company. I purchased 20 trees, and they are all doing very well, but one. But we will see what happens in the spring.
They were priced right, and all but the one were very healthy. I would most definitely buy from these guys again.

Date of experience: November 5, 2017
California
1 review
1 helpful vote
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Poor
November 1, 2017

Both the grape vines and the dogwood tree arrived in a very distressed state and it does not appear they will survive.

Date of experience: November 1, 2017
FGT C. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear that your plants arrived in poor condition. We certainly want you to be happy with your purchase, so we'll do what we can to correct this issue. If you recently received your plants, you could be covered under our 5 Day and/or 45 Day guarantees. If you haven't done so already, please contact Customer Service at 888-504-2001. One of our representatives will be more than happy to go over some options with you. Thank you for shopping with us, and we look forward to hearing back from you.

Illinois
1 review
1 helpful vote
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It looks like the tree is dying
November 1, 2017

The tree when arrived looked very nice but since then it looks like it is slowly dying, I keep hoping that it comes back around but don't have much hope at this time

Date of experience: November 1, 2017
South Carolina
1 review
1 helpful vote
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I ordered a one gallon hydrangea, and received a sick looking 12" shoot in a one quart pot, no blooms. They say the term "gallon" is different in the plant world. I spent $43. Funny, I saw in both Home Depot, and Lowe's a true one gallon potted hydrangea for $30. I will never use this company again. How do you get away with charging that kind of money for a sick little plant.

Date of experience: October 12, 2017
FGT C. — FastGrowingTrees.com Rep
over a year old

Thank you for shopping with us and for taking the time to leave a review! We are very sorry to hear that you are not happy with your purchase, especially if you did not receive the correct size that you ordered. If you could please call our Customer Service Department at 888-504-2001, one of our representatives can assist you. Thanks!

New York
1 review
0 helpful votes
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Knowledgeable Service
October 4, 2017

I called Lisa at FGT on Tuesday, October 3rd. My initial question was about my potted Meyer Lemon and orange trees. It is October and I needed some advice on when to take the trees indoors. She answered the question with an obvious knowledge of the product. The one-question call turned into a 12-minute chat. She was patient as I asked her question after question. She gave me tips, suggestions and product advice. She made me feel comfortable and I feel assured that I have a database of information to count on when I need it at FGT.

Thanks Lisa!

Date of experience: October 4, 2017
Massachusetts
1 review
0 helpful votes
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Great experience
September 18, 2017

I had a great experience with them! I ordered a cold hardy and hass avocado tree. I was considering a lime tree. I accidentally deleted the avocado tree and kept the lime tree when I ordered. I emailed customer service who got back to me quickly and fixed the issue. Our order came quickly and the trees looked great. We've only had them about a week so can't comment on growth yet. But I will for sure buy my trees from them again!

Date of experience: September 17, 2017
Massachusetts
1 review
0 helpful votes
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Quality tree Delivery ready to plant
September 18, 2017

I am so happy to get the tree so quickly, and in great shape. Planted it and we'll see how it does for the fall and winter.

Date of experience: September 17, 2017
Oregon
1 review
0 helpful votes
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Excellent Service
September 18, 2017

This order was delivered early and in perfect condition. However, my previous order was a shambles. The tree was almost hangjng out the bottom and it's branches were all broken. I'm sure it will survive in time.

Date of experience: September 17, 2017
FGT C. — FastGrowingTrees.com Rep
over a year old

Hi Jack! Thank you for the feedback. In regards to your first order. Could you give us a call so we could assist you with the issues. If your tree arrived damaged we want to make it right. Give us a call at 888-504-2001! We look forward to hearing from you!

Arkansas
2 reviews
3 helpful votes
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Disappointed
June 15, 2017

I have ordered twice from them I should have not order second time i order mongo tree For $79.00 on 6/14/2017 send me Cull trees Do buy from Fast-growing-trees you will get ripoff send you cull plants

Date of experience: June 15, 2017
New Jersey
1 review
3 helpful votes
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Buyer Beware
May 23, 2017

I bought two trees. One tree is growing, the other is completely leaveless stick. I have contact company several different means, email, phone, facebook and their website to no avail. I have sent them pictures of the two trees. NO response what so ever. The guarantee is nothing but words.

Date of experience: May 23, 2017
California
1 review
4 helpful votes
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While the quality of the plants I got from this site are (barely) passable, the quality of their customer service is truly terrible. It's all automated, and the owners and employees of this site are trying way too hard to avoid contact with their actual customers.
This is exactly what makes me hate a company.

Date of experience: March 18, 2017