FastGrowingTrees.com
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FastGrowingTrees.comReviews 7,326

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,799
shipping
70
quality
3,177
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Maryland
1 review
0 helpful votes
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Theyre brokers, not a nursery.
February 14, 2018

Not the best, not the worst. Great selection, but you pay a lot more than buying from a nursery and they cant guarantee the right plants are sent every time because they dont grow them. Even if the mistake is theirs, you have to buy their warranty upfront for 10% more to qualify for a replacement (and you only get one). Ive had to follow up with customer service 2-3 times on some occasions. Once I even had to wait 2 yrs to grow up a plant and prove they sent the wrong one which was a huge waste of time, energy, and garden space. Also got a pretty damaged plant once which I was told to grow anyway because it wasnt completely dead... I ended up having to pay for a new one when it didnt survive. If you can find it somewhere else, youre better off going direct through a nursery.

Date of experience: February 14, 2018
Colorado
1 review
0 helpful votes
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This may be a site for a different customer.
I thought "Pam" as billed would be interactive but not.
Thanks anyway though.

Date of experience: February 14, 2018
Indiana
1 review
0 helpful votes
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Great Trees
February 14, 2018

I love these trees. I have purchased many of these, and have never been disappointed. I have several of these trees that are probably 20 feet tall. Most of my friends cannot believe how beautiful these trees are.

Date of experience: February 14, 2018
Ohio
1 review
0 helpful votes
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Waiting on Spring
February 14, 2018

Items were received as described!
Looking forward to seeing whether they survive the winter and I see new life this Spring!

Date of experience: February 14, 2018
Tennessee
2 reviews
0 helpful votes
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Japanese Maple
February 14, 2018

Tree came packaged well fairly fast. Waiting on Spring to see how the tree survived the Winter. If it survived the winter then it should turn out to be a pretty shaped tree that will enhance the landscaping in my yard and at my home.

Date of experience: February 14, 2018
Arkansas
1 review
0 helpful votes
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Great plants and trees
February 14, 2018

Great place to buy from. Great prices and fast shipping. All of the plants and trees I receive, they all look great. Thank you!

Date of experience: February 14, 2018
Virginia
1 review
0 helpful votes
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Great overall experience
February 14, 2018

Best price I could find for red arapaho crape myrtles. Website was easy-to-use, plants were promptly delivered in great condition, and the planting instructions could be understood by a beginner gardener.

Date of experience: February 14, 2018
California
1 review
0 helpful votes
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Horrible expeirience
February 14, 2018

The first set of trees was confiscated and destroyed by the US Agriculture Dept because they found bugs. (I received a letter from them) So the company sent three more. Two trees arrived half dead, limp, only a few leaves. One was completely dead. I wrote an email to the person who sent me an email asking if I received the trees, etc. I told her but never heard back. The two sickly trees are 3 feet high sticks with a couple of leaves. The third one is still a stick with no leaves. I paid over $220 for this? What a joke! I would NEVER order from this company again!

Date of experience: February 14, 2018
New York
1 review
0 helpful votes
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Not very happy
February 14, 2018

I purchased lots of trees and plants from them and not happy with any of them. I have 16 Gaint Thuja trees which are brown now and almost dead.

Date of experience: February 14, 2018
Georgia
1 review
0 helpful votes
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Need replacements
February 14, 2018

I have bought 10-15 trees from Fast Growing trees and have had to replace many of them and will do the same this spring

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
New York
1 review
0 helpful votes
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DO NOT BUY, EVER!
February 14, 2018

Nov. 2016 I order 6-7 foot tree. They delivered a 4.5 foot. Customer service said they would redeliver taller tree the next day. They did not. Customer service then said they would give me a credit toward a tree in 2017. Nov. 2017 i ordered 8-10 foot using my credit plus extra for taller tree. They took my money knowing they did not have a local vendor! No tree for 2017. Seriously. Now they are offering to give me a credit toward 2018? No way! I asked for refund. Customer service said they would issue a check. 3 months later, still no check. It's sad to me. I was very satisfied the first two yrs. Did they free too fast? Probably. Not my problem. Give me my $$!

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Illinois
1 review
0 helpful votes
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Growing lika Mudder
February 14, 2018

Purchased Arbor Vitas and I can hear them grow at night. Great and Healthy resilient to road salt at this time. Just opened up this nudist camp and needed fast coverage that wouldn't cause injury to someone brushing against them.
Naked and damm proud in Wisconsin

Date of experience: February 14, 2018
New York
1 review
0 helpful votes
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Not satisfied
February 14, 2018

Price I paid and the trees/plants I got are nowhere comparable. Very small trees, most of them looked like sticks with very few branches.

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Minnesota
1 review
0 helpful votes
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Trees for mes!
February 14, 2018

At this time I would have to vote neutral as I planted my two trees in late fall and can only hope these babies will remain alive after this very cold winter in the Berkshires of Mass. Can better evaluate in the Spring.

Date of experience: February 14, 2018
Montana
1 review
0 helpful votes
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Red Maple
February 14, 2018

Ordered & shipped quickly. Cant wait to see how it grows this year. Want to order more things this year.

Date of experience: February 14, 2018
Texas
1 review
0 helpful votes
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Although the trees are starter trees, they are always in good shape and respond well to the root fertilizer and potting soil when planted.

Date of experience: February 14, 2018
New Jersey
1 review
0 helpful votes
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Excellent experience
February 14, 2018

We ordered 15 thuja green giants, they shipped quickly and looked healthy when arrived. We had a small issue with the shipment missing part of it, and they fixed it right away. Very satisfied, would order again.

Date of experience: February 14, 2018
California
1 review
0 helpful votes
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:(
February 14, 2018

:( :( :( :(: ( :( Customer service was less than professional. :( :( :( :( :( :( :( :( :( :( :( :( (((((((((((((((((((((((((((((((((((((((

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Georgia
1 review
0 helpful votes
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Since they were labeled as Fruit Bearing size I expected them to be more mature than what I could buy locally at Lowes or Home Depot,, but theyre not, theyre way overpriced, will not buy here again.

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Louisiana
2 reviews
0 helpful votes
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Awesome
February 14, 2018

Ordered my trees and received them in less then a week, theyre very prompt and provided instructions how to beat carr for them. I will buy again from them

Date of experience: February 14, 2018