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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I have never received nothing but great and good looking trees for FGT. Fast delivery with excellent packaging of their trees. Sometimes a few leaves may have fallen off and small limbs have broken during during transport but nothing major.
I bought several trees thru FGT (Dogwood, Japanese Marple and Wisteria). The plants were healthy, strong roots and were clearly packed by soneone who know their trees. They e-mail you when your package gets shipped with your tracking ID. All at all a perfect service.
Great trees and excellent customer service. I highly recommend Fast growing trees! I had seven apples on one tree the next year after buying. Trees are healthy and don't miss a lick when planted.
All of the trees and bushes I bought are doing great. Love them and there growing like weeds. The willow trees came really small and 2 were broken but I planted them anyway, and to my surprise they are now 1ft to 3ft tall now. I will buy again.
I bought a 6 ft willow at the beginning of the summer and here it is Sept 1st and this willow is 12 ft tall, full and beautiful. I HIGHLY recommend this tree.
The five Autumn Angel Encore Azaleas I purchased were planted the first
Week in May and began blooming around the beginning of August. I expect
That once they are established next year they should bloom earlier and
Throughout the season. They are all doing very well.
I planted these trees in May and it's September now. They have survived the Texas heat and I am really happy! I have seen some growth but my main goal was just to keep them alive through the summer. The trees were sent quickly and packaged well.
I ordered two pomegranate trees that were supposed to have soil around the roots but when i received them the dirt was everywhere in the bag but on the roots. They lived ok but are rather spindly for the price
Trees were better than I expected from an online order price was awesome and 6 months later the trees are doing great
I thought it might be a bit risking to order these in the mail as they were already quite withered on arrival. In any case I doubt they'll survive.
I had a tree that didn't do well and after sending a picture they responded within 24 hours with instructions on how to get a new tree shipped out.
The ordering and delivery were excellent. The tree itself has not thrived despite a great deal of tender care.
On my order I received 1 living and 1 dead tree and made a complaint online. FGT called to talk about the issue and they shipped out a replacement that was in excellent health and is thriving so the overall experience with FGT is that that stepped up, took action and showed they cared about customers and I would use them again.
While I was impressed with the packaging, it was apparent that my 4ft tree was stressed after its 3000 mile journey. I planted it the same day according to company directions. Although 'sun friendly' and only morning to mid-day sun, I thought I would lose it after the first month. However, I built a temporary, shade cover for it and it is thankfully thriving. I expect to remove the cover at years end and hopefully, being established, it will continue to thrive!
Slow growing tree (knew that) doing fine. Looks beautiful among all the other foliage in our front yard.
I had ordered a Red Bud and a Dogwood. I received A Red Bud and a Blueberry Tree and the Blueberry Tree is barely alive. I was not even given the chance to pick a different tree if I was not going to get the Dogwood.
We purchased a few (Hawthorn berry) plants last year. We ordered 3 female and one male. We were excited about the arrival and planted them right away. All four seemed to take well. But then this past June, I began to notice the male was not doing so well. It eventually died. My wife contacted Fast Growing Trees and found that the trees still were under warranty. After some exchanging of information between us we settled on using the credit offered to purchase a new male plant. The nursery did not have any plants available for sale at the time as the season doesnt begin for a few months. However, Racheal stepped up to the plate and made it happen any way. I must say I was very impressed with the plant size and health as well as with her resolve to satisfy us. The delivery was very prompt. I will be coming back for more plants/trees in the future. And much of that decision is due to the way that they treated us during the entire process. Thank You Racheal.
Came in a little baby tree, now 6 months later, gorgeous fig tree with tiny figs on it. My fig tree likes morning sun in back of house, here in north Georgia. Love my Fig Tree!
Delivered as described... planted them like we were told... no even 4 months yet and they have already grown over 1 foot...
I have received nothing but excellent customer services from Fast-Growing-Trees.com I feel many companies these days lack basic customer service skills. Not with these guys.
They go above and beyond and are super helpful of determining questions ahead and are proactive in their approach which helps save you time. (Thanks Robin) If I email them, I get a response the same day or if I call them, I'm never on hold for more than a min. You get a rep located in the US that actually wants and enjoys talking to you.
I've purchased 56 green arborvitaes to outline my front and back yard and a handful of indoor plants. Out of those 56, I had 2 die. I called FGT and they sent out 2 more, no questions asked, no back and forth, no hassle. They are so easy to work with. I couldn't imagine not purchasing my indoor and outdoor plants with them. There is a reason why this company has so many 4+ star reviews.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.