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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I have gotten information timely when experiencing a concern with one of my plants.
I received my plants in great condition. My planter said the root system was excellent. Can't wait for spring!
The problem was with the shipper. Two shipments damaged The second one with three burning bushes was deemed undeliverable. But was promptly replaced with healthy bushes. So far very pleased with the plants
Had to call customer service for planting info that should have been included with the plants.
I ordered 3,3 gallon blueberry bushes. It was a spring pre-order sale. Bushes to delivered in May, as suitable for zone 5. Then I get an email saying they are shipping in early March! Not sure what I'll do with them until the snow melts...
I have received lots of advertisements, emails, etc but still don't have a tree
Plant came with good instructions. We're pleased. Looks good on our kitchen window sill.
Received as advertised and continue to flourish! I will be ordering from them in the future
The box arrived and I noted it had been inspected at some point in California. The pot and plant were at the opposite end of the box from where it was supposed to be. A stem or stump sticking through the end of the box into the open air about 3 inches. Uncertain how tall the tree was when it left, or if it was supposed to have any leaves on it. Planted it and we are just crossing our fingers that it sends out some leaves.
All plants in my over $2000 order said they would ship in a few days. I still don't have 14 plants and it's been almost 4 weeks. I just received an email statement that some won't arrive for another 6 weeks. Several packages that have been delivered were stacked against the house standing up so all the soil had covered the stems and the roots were just about bare. FedEx drivers cannot read obviously. The boxes say lay flat.
2 trees lived so far one did not so ok
Weeping willow made it thru snow and freezing weather
Decided to buy from this site after I've browsed for this very same tree at local nurseries. They are overpriced in my local area. Tree arrived well packed. Acclimated under shade for a week and planted right after with decomposed granite and pumice mix and some slow release osmocote. The tree is thriving right now. Very good deal. This is the 11th tree Ive bought from this site/company and they all alive and thriving.
I ordered 6 trees and unfortunately 2 trees went missing. The customer service team responded quickly and shipped out replacements right away. I have had my trees for about a month now and they are all alive and well.
It's still too early to tell at the trees will establish, but fingers crossed, with enough supplemental water, and attention, they will establish a healthy route system and begin to bud soon!
Arrived in Excellent Condition, quick shipment, tree is in bud and blooming beautifully
No olive tree received to date. I've been waiting and just received this survey
Do not know what to say.The plant is a straight stick. Nothing happening.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.