FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,325

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Texas
1 review
0 helpful votes
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Unshipped cold hardy avocado
March 19, 2025

Can't review something I haven't received yet. Was supposed to ship the first week in March. Now you say April. Starting to feel like I made a bad purchase online

Date of experience: March 9, 2025
California
2 reviews
2 helpful votes
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Ordered a tree which arrived dead. Still trying to get FastGrowingTrees to make good on their guarantee. They seem to think it will rise again after Easter.

Date of experience: February 16, 2025
California
1 review
0 helpful votes
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Hasn't arrived
March 19, 2025

Haven't received order yet. Hopefully will be receiving shipment confirmation soon

Date of experience: March 9, 2025
Florida
1 review
0 helpful votes
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So far looking good
March 19, 2025

Delivery was fine. Tree was well-packed. It is budding already, but we'll see if it eventually bears fruit. It would have been helpful to include an information card, but I went back to the website and cut and pasted the info. I needed.

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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Still waiting
March 19, 2025

I have not received the items I purchased last month on 2/16/25. I don't understand why you would want me to do this survey when my order hasn't arrived yet

Date of experience: March 9, 2025
Delaware
1 review
0 helpful votes
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My mission olive tree died
March 19, 2025

Delivery extremely slow.sat on truck for approximately 10 days. Now all leaves gone! Very disappointed with this …my other item that arrived timely is doing great

Date of experience: March 9, 2025
Florida
1 review
0 helpful votes
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Tree was broken at a very unnatural bend (IMO) causing it to break due to being tightly tied to the stake. My reply from customer service was essentially "it should eventually grow back). Now I'm stuck with a 8 inch bare stalk above the ground.

Date of experience: March 9, 2025
Washington
1 review
0 helpful votes
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I bought two plants for a photo shoot, I contacted customer service to say they didn't look good or happy at arrival, and I was asked to wait for the plants to bounce back after being transported. I'm still not happy that my plant is not thriving, the Dracaena Corn Plant never recovered, I definitely would like a replacement. The Bambino Fiddle Leaf Fig looks aged and never vibrant. Order *******956

Date of experience: October 8, 2024
Washington
1 review
0 helpful votes
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Excited
March 19, 2025

The dragon fruit cactus arrived in a timely manner and in good shape. Waiting for the weather to warm a bit before I put it outside. Excited to see it grow!

Date of experience: March 9, 2025
Missouri
1 review
0 helpful votes
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Ordered over a month ago. Order is still not even processed, but payment sure was! No follow up from company on why. No follow up from company on when will ship. Never will order again. Company scams disabled VETS! Will make sure everyone I know is aware!

Date of experience: March 9, 2025
Rhode Island
1 review
0 helpful votes
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Good company. Responsive.
March 19, 2025

I ordered a fig tree. It was delivered on time. I received shipping updates. The tree arrives a little roughed up due to shipping but seems to be doing well.

Date of experience: March 9, 2025
Tennessee
1 review
0 helpful votes
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Multiple plants, great success
March 19, 2025

I ordered the different plants and they are all very healthy. One plant did not arrive and customer service immediately gave me a store credit. So far, I'd use them again.

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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I paid for it but have not received it and their website is horrible

Date of experience: March 8, 2025
New York
1 review
0 helpful votes
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Order in confidence
March 18, 2025

I simply order the trees i wanted and with in just a couple days they were at my door. Amazing quality better than what was expected.

Date of experience: March 8, 2025
North Carolina
1 review
0 helpful votes
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Poor customer service
March 18, 2025

I ordered over $400 worth of product which should have given me a discount of 25%. I had also received an offer as a first time customer of 15%. After I completed my order I realized I had only received the lesser discount. I immediately messaged the company via email. Justin responded saying I could only use one discount. I then responded then give me the greater amount. We went back and forth a few times with a few hours or up to a day between communications. Finally, I said just cancel the order and I will place it again. At this time I was told sorry too late I was over the time allowed for canceling. It was not an enormous amount of money but a very frustrating experience. I sure hope these trees live because i really never want to deal with your customer service again.

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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Haven't received my trees?
March 18, 2025

Order 3 months ago and no trees. Be careful. They are a scam
Ripoff Will not order from them again

Date of experience: March 8, 2025
South Carolina
1 review
0 helpful votes
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Not received
March 18, 2025

Haven't received order yet and was charged on my credit card over 3 weeks ago

Date of experience: March 8, 2025
Colorado
1 review
0 helpful votes
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My trees arrives quite dead. Avacados frozen from their fight in a cargo plane during winter. Their leaves crumbled like potato chips. The returns dept advised me to wait month or two as they were dormant and would sprout in the spring. Avocados dont have a dormancy period, they were delivered in full foliage, frozen dead foliage. Now they are tell me they can't process the return until a 30 day period has passed. I'll never purchase from they again. If you live near them and can pick up living plants in person, they do have great stuff. Otherwise buyer beware of their no return policies.

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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My Fig Tree
March 18, 2025

I'm just bummed to have spent over $80 for such a couple tiny little branches. If I had known the 3 gallon size would be so small I would have just propagated a large Branch off of my old landlords 50 ft beautiful fig tree. I may still do that since she offered. I do love your company though. I'll still buy other plants in the future. This wasn't my first order.

Date of experience: March 8, 2025
New Jersey
1 review
0 helpful votes
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Hydrangeas
March 18, 2025

Ordered 4 hydrangeas….2 died and 2 survived….They did replace the 2 that died but the shipping was like $150. A little on the high end as were the plants just in general.Communication with their plant experts was pretty good over email and calls.

Date of experience: February 6, 2025