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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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The trees arrived on time and even though I couldn't plant them for 3 days, the way they were packed when I did open them, they were in perfect condition. They are in the ground now and thriving.
The shopping experience was fine, communication was great. However, the tree itself was not pruned well and is going to take years for it to look semi-normal if it ever does.
I have purchased a significant amount of trees and I'm disappointed in the one I just recieved. I upgraded and paid close to $150 for a tree and it came back with major cuts and butchered. Paid so much to help another plum I purchased pollinate and my new tree had less than 5 flowers. Not the quality tree you expect when spending top dollar on a 4-5 or 5-6 foot tree.
All of the trees I purchased have rooted well and are really growing
Every time I order, I am pleased with the result -- recently my shipment had an issue -- it was reshipped but never arrived (it was somehow stuck in Nashville). The re-ship was re-shipped, no questions. This type of customer service has won my trust and I will continue to be a customer. Thank you so much!
I informed this company the plant they sent was dead. Sent photos and they said it was "dormant ". I planted, still dead. STOP SENDING DEAD PLANTS!
Bought a six pack of the 3-4 ft trees. Trees were really healthy uniform size. Very happy with the order!
5' tree with no branches, looked like a limb cut off a tree, thought it would be more substantial.
I bought 6 fruit trees, 2 arrived in good health, one marginal. One was broken in half and the other two are basically sticks. Not pruned, not some loss due to shipment, they have no branches at all, just some buds. Really very expensive sticks. Trees at the local big box stores or nurseries are a fraction of the price with much more growth. Customer service offered to replace the broken tree but did not seem concerned at all about the sticks, even though I offered to send photographs. It has now been over a week since last contact, I've emailed 3 times since. Contact Number *******
I have purchased several fruit bushes and trees from fast growing trees over the years and have sent some as gifts! I cannot recommend this company more. I recently had to do a warranty replacement for a blackberry and a raspberry bush that got spider mites so I left them outside and it froze in the Tennessee winter and killed the plant and fast growing trees immediately sent me two new plants! Will continue to be a customer of theirs
The entire purchase, ordering to planting, was very good!
I've only had the trees for a week, arrived well protected and were happy to take in a drink. A few leaves budding out. The ship date was selected to match the best planting time in my area, so that was clever.
Cherry tree died, was replaced with no hassle, Thanks. Nick
I was not pleased at the condition my tress were received only to be planted a few months to watch them die after I told you they look bad, and sent you a pic when I received them.
I received my Concord grape plant almost dead. I could tell this plant must have been hanging around the barn for a while. It was shaped like an "L"on its side, It was about 2 inches tall with a branch stemming out of the side about 10 inches long. Looked like it had been thrown together with minimal effort and half the dirt. The tiny elastic band that holds the plant info was stressed out and missing the colorful tag. Nothing had a newness to it.
We have been looking for apricot trees for a long time. I saw them on your website and ordered. We were so surprised when they arrived. They are absolutely beautiful! We have had them for about two weeks and are so surprised with the way they are blossoming. I have since purchased more trees. I well positively recommend you to people!
I ordered a tree and after three weeks of no order status update I emailed customer service. I did get a reply saying it would ship on a specific date which it did not. Finally just about a month later it ships. I would have appreciated order status updates especially since it has been delayed for so long.
When placing my order there was no mention of a delay in shipping. It has been over a month and no shipment. Keep getting emails saying order is delayed. If the product isn't ready for shipment mark it as back order.
I ordered a wisteria tree and as soon as I unpacked it the little tree started growing! It is a nice, healthy looking tree and I am excited to see it grow and bloom.
Very quick and on great condition. Helpful over the phone just
I am still waiting for delivery (ordered in February). Hopefully it will ship soon? Last message said May.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.