FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,338

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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North Carolina
1 review
0 helpful votes
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Shipping
April 14, 2025

Trees are great customer service was great, however the shipping company (fedex)was terrible the boxes were damaged, took 4 defferent days to deliver, i cold ha e driven 75 miles a picked up my trees. FAST GROWING TREES did make it right and i will order ftome them again.

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Great experience
April 14, 2025

Plants were well packed, and great health and condition, and thrived after receipt.

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
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This company is good to do business with. The customer service is good, and the products are good. I recommend them.

Date of experience: April 4, 2025
South Carolina
1 review
0 helpful votes
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Trees.
April 14, 2025

Very positive. Beautifully and expertly delivered.
My Asia pear tear is blooming! Can't wait to get my next delivery. For tree! Rose

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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Great company.
April 14, 2025

I have always had great plants and trees that have done well. Fast service.

Date of experience: April 4, 2025
Missouri
1 review
0 helpful votes
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Happy customer
April 14, 2025

Very satisfied with quality of trees and shipping method and planting instructions.

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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Another great experience
April 14, 2025

I had to order another cherry tree since my lawn crew killed my previous one. Was finally getting cherries after waiting for the tree to mature. At least I know I'll have cherries again someday.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Great
April 14, 2025

The trees was delivered very healthy on time and easy to transport in the ground or in the pot. I recommend all my friends and family to try it out.

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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It's been two months
April 14, 2025

It's been two months and I still didn't receive my order. There was an order delay which I only found out because I contacted the company. I was then told it woukd be shipped the beginning of April, which is now, and my order is still unfulfilled. The order status does not provide a approximate date of when I can expect the shipment. Customer Service is not goid anymore. If there are order delays then proactively contact the customer and keep them posted.

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
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I'm very pleased
April 14, 2025

The plants arrived in very good condition. They were very healthy and a good size.

Date of experience: April 4, 2025
Illinois
1 review
0 helpful votes
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Never disappointed!
April 14, 2025
Updated review

The ease of placing an order and receiving the order is top notch. My Butterfly Bush came very well packaged and in great shape. It's currently in a pot because Midwest weather is so unpredictable this time of year, but it growing like a champ.

Date of experience: April 4, 2025

Every plant I've received has been perfect!
April 29, 2024
Previous review

Every plant I've received has been perfect! I buy only from Fast Growing Trees.

Date of experience: April 19, 2024
Maine
1 review
0 helpful votes
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Poor communication
April 14, 2025

I have not received any communication about when to expect my order to be shipped or delivered. I receive a lot of email with promotions, but to date, only one about my order which was placed a while ago.

Date of experience: April 4, 2025
Virginia
2 reviews
1 helpful vote
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Ehhh
April 14, 2025

Great selecrion guaranteed! My tangerine crossvine came with brown leaves and is almost bald now. Although I sent pictures Ive been told to wait 2 weeks, then 2 more weeks and now until the end of May? My lemon bush lost half of her leaves, but has blossoms that will hopefully come back. My red banana leaf tree on the other hand is ALREADY growing. Perfectly! Praying the other two will thrive because they were not cheap.! We shall see

Date of experience: April 4, 2025
Turkiye
1 review
0 helpful votes
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Never again from FastGrowungTrees
April 14, 2025

The trees arrived mostly brown and almost dead. Much smaller than what I can buy in my local homedepot. 4 of them had the tops chopped off. When I emailed and complained they said wait a couple of seasons and they will be fine. I am very upset with my purchase and the guy in his email just tried to convince me that it's normal for these trees to arrive this way. 4 weeks on 4 of them are dead and I want to send them back but no instructions on how to send back. Huge waste of my money.

Date of experience: March 3, 2025
Virginia
1 review
0 helpful votes
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Poor communication
April 13, 2025

I ordered two lemon trees on March 2. One was to ship right away and the other by 3/20. I got the first one (2'-3') and love it. The other one (5'-6') never shipped and I wasn't notified. When I finally did a chat with them they said there was a delay. They said they could ship out a 3'-4' tree right away and would refund the difference. Several days later after it hadn't shipped I chatted with them again (no phone number to call). They apologized and said they failed to "nudge" their logistics team to send the tree out. Again they said they would ship it out by the end of the week. Well it finally shipped on a Sunday. Not the end of the week. Sadly this was a birthday gift for my daughter that arrived very late even though it was ordered with plenty of time to be delivered on time. I cannot recommend this company due to really terrible communication. The trees seem to be nice... at least so far.

Date of experience: April 3, 2025
Illinois
1 review
0 helpful votes
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Awesome service and info.
April 13, 2025

I haven't had to deal with their customer service because their service is solid. I have ordered from fastgrowingtrees on multiple occasions and won't hesitate to do so again.

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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I have to wait and see.
April 13, 2025

All big roots were cut. I have to wait and see if tree will grow. I think it will grow just fine. Only time will tell.

Date of experience: April 3, 2025
Pennsylvania
1 review
0 helpful votes
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Still waiting on replacement tree
April 13, 2025

I bought 2 trees. One still has no hint of buds on the branch with roots that was delivered. I supplied you a picture. I was told my replacement would be coming and to watch for an email saying when. That was last week. The back and forth messages (about 6 or 7 of them) only took a day. The only reason why I gave you 3 stars and not less was for the past trees and plants I received from you.

Date of experience: April 3, 2025
Georgia
1 review
0 helpful votes
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Disappointing
April 13, 2025

2 trees not delivered 2 inquiries about this, no answers. Also most od the trees ibought las year died. Poor quality product and service

Date of experience: April 3, 2025
Oregon
1 review
0 helpful votes
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Quality tree and service
April 13, 2025

Tree was well packed and protected. Service was quick and my tree is planted with instructions that were given

Date of experience: April 3, 2025