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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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We were at our cabin but leaving in four days. The delivery date given by FGT was 2-3 days. It came in 4 and we were gone for two weeks. Had to arrange for someone to go to the house and take care of it. Very disa ppointed
Tree said shipped, but when I looked at the tracking, it was not picked up. This status stated for a week. I reached out to talk to someone, but could not reach a human. I shared my concerns thru email with no acceptable response. When I received my tree it was damaged and again could not get ahold of anyone.
The shipment arrived with a tree I didn't order and 2 trees that were dead. I contacted the company to have the wrong item picked up and to inform them 2 trees arrived dead. They said they would replace the 2 trees but never did. Really poor customer service!
I am disappointed at the size of the plants. I think I would have been better off going to Lowe's.
One I was able to revive the other I could not it was far too gone
All plants and trees were well packaged and were in perfect condition upon delivery.
No special discount, trees an nearby nursery less money and healthier
They sent what they said they would when they said they would and it arrived in good condition!
I have purchase 3 dozen privacy trees over 3 years…not a one of them died. They are all healthy and growing at a fast clip. My only disappointment is the service. The first yesr, both with my order and a follow-up call, the rep was very pleasant and helpful. The next two years, I got a guy with a heavy accent that was hard to understand and sounded like he was annoyedbat having to answer the phone…very unpleasant.
Ordered several trees. They were all in good shape and delivered quickly.
Tree came on time, beat up a little in transit but alive. I planted and it started growing but at very slow pace. It just stays where it's at.
I bought 6 (3-"4ft)@~>$60 Giant thuja trees. Only 2 survived. The rest died within weeks. Fortunately home Depot that 6ft for $60 and I bought 6 to get my fence going. The home Depot ones are thriving. The packaging from fast growing by UPS was awful not like the videos they show online. Plants were cramped in the boxes, that's probably why they didn't thrive
Ordered 2 cherry trees-rainier and bing for cross pollination when they arrived in the long box the roots in the pot were shipped opposite with no real reinforcement in the middle this both trees were broken asked for replacement and shipped the same way and trunks also broken requested a refund which you did you can't sustain your business shipping like this probably won't buy from you again
My autumn red maple arrived as a straight trunk in good condition, no leaves. Planted on April 12th, now thriving with astounding growth and foliage
I have ordered plans from multiple companies. Fast Growing Trees has provided the service, best quality plants the best variety. I am very pleased with everything I have ordered from them.
Most of my trees came very beautiful, got replacement for those that dont arrive in good condition. Great customer service HOWEVER most of my tropical plants died over the winter, even bringing them in doors, with extra grow lights and reccomendations from customer, still didnt survived, replaced some and still died.Just know the trees can only be replaced ones and some trees dont get replaced when it doesnt have the "one year thrive " At check out. I finally give up my love for these trees. They expensive and nit guranteed to survive, if i decide to grow trees again may be start with local nursery first so I wont loose money if they die on me.
My hydrangea tree arrived healthy. We planted I it in the ground. It is growing beautifully!
I didn't know that it wasn't deer resistant. The suburban deer found a midnight snack. I couldn't figure out, at first, why the leaves were disappearing. I looked it up online, hydrangeas are one of their favorite plants.
So I went to one of my favorite gardening shops and found an eco friendly deer spray. Now my tree is thriving. I can't wait until it blooms.
I have ordered trees in the past and they had at least a few branches established and a well established root ball. My latest order a Crimson King Maple was literally just a stick with some sickly leaves. No branch formation and the roots were barely established in such loose soil. I would have been better off going to lowes or Home Depot.
I recently placed a large order with Gast Growing Trees.,, all was good except for one plant which was dead on arrival. I have reached out for help and been promised a call back… but still waiting. Probably my last order with them if they cannot make things right.
Packaging of trees/plants not adequate to protect. Every shipment I received was delivered by Fed Ex and in every case the packaging was damaged (crushed and/or open and very obviously tossed around without attention to directions on boxes). Many of the plants received no longer had soil in their pots, it was just loose in the box. I waited to write a review or request refunds as I was trying to salvage the products I received. I believe I ordered 16 plants/trees and have tried very hard to bring these damaged plants back to life. I have been able to save my 2 daisy's, 3 lavender (out of 4), 1 possibly 2 honeysuckles (out of 3), and possibly one other small bush that I cannot recall it's name. To be very clear, I did not receive any products that were not damaged so I cannot give a clear review on the quality of the plants. I will be reaching out today to request a refund on the other products and will be happy to provide a review of that experience when it is complete.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.