FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,510

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,369
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North Carolina
1 review
0 helpful votes
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Trees looked puny out of the box
June 14, 2025

Unboxed the trees and they looked half dead. Sat them on the patio and watered them as needed. Now just a few weeks later they are brown and dead.

Date of experience: June 4, 2025
New York
1 review
0 helpful votes
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Large selection and great quality
June 14, 2025

FGT's has a beautiful selection of young trees. There sale was excellent and shipping was fast

Date of experience: April 25, 2025
Pennsylvania
1 review
0 helpful votes
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I had a good experience overall. I bought 20 trees and all but about three were healthy.

Date of experience: June 4, 2025
New Hampshire
1 review
0 helpful votes
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Good variety of plants.
June 14, 2025

We've ordered 3 years in a row and they have a great variety of plants. I suggest ordering only one plant at a time since the shipper doesn't handle the packages with care. Each box has been mangled and one plant, included with a plant of a different size was completely demolished when it arrived. Plants that are shipped separately or with supports seem to do better. It's not the fault of Fast Growing Trees, it's the shipper. Boxes have all been damaged and are tossed on our steps. Earlier this year we ordered a larger plant and a smaller plant and the smaller plant was so damaged it died. The larger plant had supports and it is thriving. Another plant was shipped separately and it is doing well, despite the packaging being torn on arrival.

Date of experience: June 4, 2025
Illinois
1 review
0 helpful votes
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Strawberry Plant died so quickly!
June 13, 2025

Hello, I purchased a few items from you the past few months. A Lemon Tree, Apple tree and Strawberry plant. The Apple and Lemon are doing OK, however the strawberry plant never survived the transplant. When repotting it the roots were not properly grown in for a nice transition. I would like a refund or store credit for this 1 item, the Strawberry Bush.

Date of experience: June 3, 2025
North Carolina
1 review
0 helpful votes
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Tree arrived in the box and was already wilting. Planted tree and within a couple of days it was dead, roots were dinky. Went to Lowe's and was able to buy a tree for cheaper and in better condition.

Date of experience: April 19, 2025
New York
1 review
0 helpful votes
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Dead upon arrival
June 13, 2025

After calling your customer service line, I was instructed to submit photos online, which I have done twice. The only response I've received was an email asking how I planted the tree. However, I never had the opportunity to plant it, as it was clearly dead upon arrival. Since then, I haven't gotten any more communication or resolution. I would appreciate a prompt update on how this issue will be addressed. I emailed the pictures on May 9th and May 14th 2025

Date of experience: May 9, 2025
Florida
1 review
0 helpful votes
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Everything arrived in good time and good shape. Great variety of hard to find plants.

Date of experience: June 3, 2025
Pennsylvania
1 review
0 helpful votes
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Very pleased
June 13, 2025

Trees arrived in a timely manner and are doing well - fair price

Date of experience: April 24, 2025
Alabama
1 review
0 helpful votes
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Poor quality
June 13, 2025

I have now ordered a fig and 2 avocado trees from you. 2/3 have died, and arrived in wilted/poor condition. I called and was told "oh, they will come back and bloom once in soil." What a joke. I will never buy plants from you, and will tell all my social media connections not to buy from you. What a waste of money.

Date of experience: June 3, 2025
Georgia
1 review
0 helpful votes
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Great company
June 12, 2025

The packing was very good and the tree starting growing immediately.

Date of experience: June 2, 2025
Virginia
1 review
0 helpful votes
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Too Soon to Tell
June 12, 2025

My tree lost all of its leaves within the first week in the ground. After communication with FGT, & some troubleshooting, they ascertained the tree would be ok. It's been several months and I'm yet to see new growth. 🤞🏻

Date of experience: April 3, 2025
Wisconsin
1 review
0 helpful votes
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Waiting to see
June 12, 2025

Hi I am currently waiting to see what is going to happen with my 8 Lavender Rhododendron Shurbs order #*******515 only one currently has not flowered after two years coming out of a hard winter. The other two orders of Thuja Green Giant Arborvitae are still to be determined as my first order # *******830 arrived this spring a little brown and too limp to standup when planted and still trying to baby these to life. The next order came all green and no problem after planted and even today so I am waiting to see how everything will turn in the upcoming weeks/months and contact you if I need to with pictures

Date of experience: June 2, 2025
Colorado
1 review
0 helpful votes
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I've called twice regarding my avocado tree and am hoping that the second specialist I spoke with is right. It arrived soaked in water and I repotted it on the recommendation of the first specialist and then all of the leaves dropped because the soil is still so wet. On calling again the suggestion was to repot again and that the tree is still alive because the trunk is still green. I'm waiting and hopeful that it recovers. My other trees that ZI've purchased in the past have done well but this one is frustrating.

Date of experience: June 2, 2025
New Jersey
1 review
0 helpful votes
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Excellent product and experience
June 12, 2025

I had an issue and they promptly answered my question and took care of it for me! Customer service was outstanding!

Date of experience: June 2, 2025
Montana
1 review
0 helpful votes
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Great experience
June 12, 2025

I was looking for a dwarf tree for my front yard. I found the Baby Blue Spruce and fell in love. The price was good, shipping was fast and the tree arrived well packed. The tree is doing very well (after a little transplant shock) and we look forward to seeing it grow.

Date of experience: June 2, 2025
South Carolina
1 review
0 helpful votes
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Plants always arrive healthy. Had 2 trees that didn't make it, but the company made things right. I have ordered several times and will order from them again. Thank you!

Date of experience: June 2, 2025
Kentucky
1 review
0 helpful votes
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Not horrible but not great.
June 12, 2025

The first hickup was that my order was significantly delayed from what was advertised. Then when everything arrived the boxes had some significant damage to them and the plants were in rough shape. Both from damage and dehydration. Currently they seem to be doing ok but still look a bit rough. Will likely just stick with a local landscaper/nursery in the future.

Date of experience: June 2, 2025
Georgia
1 review
0 helpful votes
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The overall process of purchasing and delivery was quite simple and easy, however, the pear tree died within a month or so of me receiving it. It had some kind of necrotic disease, the leaves were turning black from the middle outwards and eventually all the branches died.

Date of experience: June 2, 2025
Montana
1 review
0 helpful votes
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Satisfied customer
June 12, 2025

I have ordered approximately 30+ trees and plants from this company over the last few years, all are doing great, the only issue has been the shipping company damaging the trees (which were replaced with no issues). I will continue to buy from this company.

Date of experience: June 2, 2025