FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 28,519

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,075
shipping
245
quality
12,369
This company does not typically respond to reviews

Instant Feedback

140,006 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

Amazing Customer Service!
July 14, 2025

We ordered shrubs, trees and plants from Fast Growing Trees and everything is doing great! We had an issue with one of our shipments but the customer service department made it right for us, no questions asked, instantly. We will definitely be ordering more soon!

Date of experience: July 4, 2025
Missouri
1 review
0 helpful votes
Follow Sheryl W.
Unfollow Sheryl W.
Share Review
Report Review

The "Stick"
July 14, 2025

When it arrived, it looked just like a stick within three or four days. It had grown and unbelievably and had quite a few leaves. Really excited to see this grow!

Date of experience: July 4, 2025
Minnesota
1 review
0 helpful votes
Follow Gary D.
Unfollow Gary D.
Share Review
Report Review

Arborvitae trees
July 14, 2025

So far they are growing good. I've only had them for 5 months so I'll update my review next year.

Date of experience: July 4, 2025
Massachusetts
1 review
0 helpful votes
Follow Suzanne m.
Unfollow Suzanne m.
Share Review
Report Review

Always Reliable
July 14, 2025

Great customer service! Great variety and always knowledgeable

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

Misinformation
July 14, 2025

I had a plant that died, and called for an exchange. I understood that it couldn't be exchanged but a credit given.But the associate told me the nxt size was not available. I went on the website, only to find out, that it WAS available. I'm glad I did. Because I almost didn't. Anyway I used the credit and it's on the way. I probably won't buy anything else, as this is the 2nd plant I have had to replace.

Date of experience: July 4, 2025
Virginia
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Very Happy Experience
July 14, 2025

Our hydrangea tree came quickly and as expected looked a little thirsty. We planted it the next day and within 24 hours it had perked back up and has been doing well. My experience has been that these will take off and really do well in the next growing season but be a little muted the first year. A tip an old landscaper gave me for planting new plants is to take them out of the pot and dunk the dirt ball in a bucket of water until the bubbles stop then put it in the hole and backfill. Have never had this method fail me yet.

Date of experience: July 4, 2025
Michigan
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Green Giants
July 14, 2025

I planted 17 green giants in the spring 2025 and they all seem to be doing well so far. The trees came fast and were packaged appropriately for shipping.

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
Follow Donna S.
Unfollow Donna S.
Share Review
Report Review

Dead plant
July 14, 2025

Shared with FGT and they never responded back. They asked many questions about watering. When told it was DOA, no response.

Date of experience: July 4, 2025
South Carolina
1 review
0 helpful votes
Follow Glenda L.
Unfollow Glenda L.
Share Review
Report Review

I've purchased 4 trees and 2 bushes. One tree didn't survive very long and they sent a replacement... it's beautiful now. A blueberry bush arrived with fruit and I've already eaten some! That was after a phone call to get the best one for my placement!

Date of experience: March 18, 2025
North Carolina
1 review
0 helpful votes
Follow Melissa O.
Unfollow Melissa O.
Share Review
Report Review

You can't go wrong!
July 14, 2025

Everything I have ever purchased from Fast Growing Trees has exceeded my expectations. The plants/shrubs/trees ship quickly and are perfectly packed to keep the product intact. Every shipment comes with instructions to ensure successful planting/growing.

Date of experience: July 4, 2025
Connecticut
1 review
0 helpful votes
Follow Charlene S.
Unfollow Charlene S.
Share Review
Report Review

Wonderful customer service
July 13, 2025

I purchased an Autumnberry Service Berry tree and was concerned about how the tree was doing and firstly if I had planted it correctly. I received caring knowledgeable advice and reassure that all was well. I feel Fastgrowing Trees cares about their products and customers. Hoping my tree will grow strong and healthy for many years!

Date of experience: July 3, 2025
Oklahoma
1 review
0 helpful votes
Follow Michele E.
Unfollow Michele E.
Share Review
Report Review

Golden Raspberry
July 13, 2025

Initially the plants I received were substandard. I let the company know and they offered a bit of a discount. I was not satisfied. However, after more communication they did send replacements that were the quality I was used to from this company.
I will continue to use and recommend them.

Date of experience: July 3, 2025
Maryland
1 review
0 helpful votes
Follow Joie L.
Unfollow Joie L.
Share Review
Report Review

Poor Quality
July 13, 2025

Didn't receive the plants I ordered. I have a mixture of Skip Laurel and Cherry Laurel. They arrived with pests as the leaves were chewed threw. I sent the company pictures and got no response other than please send pictures. I would like a refund.

Date of experience: July 3, 2025
Missouri
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

The purchase process was flawed. I was quoted a discount with a promotion that included free freight. When the order went through the freight charge was included which offset the discount. My complaint forced cancellation and when I went to reorder and was forced to upgrade to a larger more expensive tree that was scheduled for quick shipment. I paid for the larger tree and when the larger Tree (Meyer Lemon tree didn't arrive I was told that it was on backorder and waited about 2 months from the original purchase date. When the tree arrived by FedEx it was in a very large box with no internal support structure for protection. The box was crushed and many small limbs were broken off. There was a support bamboo shaft support which was I tried to contact by phone to report the issue and was advised to complete a form with photos. No one responded. My complaint was not addressed. There were no care or repair documents or advice available.

Date of experience: May 1, 2025
District of Columbia
1 review
0 helpful votes
Follow Victoria P.
Unfollow Victoria P.
Share Review
Report Review

ARRIVED HEALTHY AND VIBRANT
July 12, 2025

I DIDN'T KNOW IF I WAS SUPPOSED TO TAKE THE TAPES OFF OR IF THE TREE WOULD BREAK THEM AS IT GROWS. IT WAS NICELY ATTACHED TO THE STAKE AND IT LOOKED LIKE THE TAPE WOULD JUST BREAK AWAY ONCE THE TREE WAS GROWING SECURELY, BUT I WASN'T SURE, AND THERE WERE NO INSTRUCTIONS PERTAINING TO THE STABILITY TAPING FOR SHIPPING/GROWING.

Date of experience: July 2, 2025
California
1 review
0 helpful votes
Follow Debra P.
Unfollow Debra P.
Share Review
Report Review

Beautiful trees
July 12, 2025

Ordering was easy. Arrived a few days late but because they were packed so good they were in perfect condition. Third time ordering from FGT and they do not disappoint!

Date of experience: July 2, 2025
Illinois
1 review
0 helpful votes
Follow Steven A.
Unfollow Steven A.
Share Review
Report Review

FedEx strikes (out) again
July 12, 2025

While the blueberry plants seem to be growing well, the choice of FedEx to deliver them is suspect. The box looked as though it had been used as a step stool and/or a bench. One of the plants was broken by the mishandling of the box.

Date of experience: May 6, 2025
New York
1 review
0 helpful votes
Follow Gerard B.
Unfollow Gerard B.
Share Review
Report Review

Somewhat disappointed
July 12, 2025

Your plants are very nice but the 6' tree I ordered was pathetic. It was a 6' twig, 1 branch with a few leaves. For the same money I purchased from a local nursery a full looking small tree 6' tall with multiple branches and full of leaves. I'm very disappointed and will not be buying trees from you again

Date of experience: July 2, 2025
South Dakota
1 review
0 helpful votes
Follow Ethan A.
Unfollow Ethan A.
Share Review
Report Review

I was dismiss by customer service of my concerns about a missing companion plant. I bought an Anna kiwi plant what was supposed to come with another companion plant Meader Kiwi, I think in order to fruit. I am very disappointed with the fact that I felt dismiss by customer service knowing that it's supposed to come with second plant as it said on the tag and the description page …

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
Follow Tracy C.
Unfollow Tracy C.
Share Review
Report Review

Never received order
July 11, 2025

Order went through, but never received my product. I have tried to contact someone, but have no response.

Date of experience: July 1, 2025