On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Would like to include a gift card, as I was sending this to a friend.
Every plant I have received is healthy and beautiful. I will continue to order from them for the foreseeable future.
They are great at communication and my trees are lovely and very healthy looking.
I have order a number of fruit trees and berry bushes, and all have arrived healthy and in great shape except a Lapins Cherry tree. The first tree had a fungal disease. This tree was replaced twice and both times the tree was totally dried up. They finally gave me a credit for the cherry tree.
So far, we have bought a cherry tree, a pear tree, a peach tree, and and a blueberry bush. All were in great health when received except the cherry tree. This tree was replaced twice and each time they were received with all of the leaves totally dried. These trees were virtually dead and dried up. They finally gave me a credit for the cherry tree. Other than the cherry tree, we have been happy with the other trees received.
Because of Texas heat my order has been delayed. I have no idea what to expect when they do arrive. Hopefully they will meet my expectations.
Only through separate queries and other interactions have I been able to obtain an adequate understanding of the do's and don'ts about caring for this specific tree type.
The plants are very healthy and the choices are abundant for me
Proving a discount or coupons to redeem the issue when delivering plants that are mushy or not good is not fixing the issue.
Great customer service; happy with plants purchased even though three of twelve of the trees died after 2 years.
7 trees,,, most are doing well; fruit trees - 4 are also doing well. For dates, look in your computer
Arrived healthy, but I didn't repot it. Left it on patio. Very thirsty. Repotted it two days ago, but not doing well. My fault. Will try once more, ordering another one with a two gallon pot and, this time, will repot it as soon as it arrives. Will see if this one does better. I live at 6500 ft in New Mexico. My hardy fig is doing okay in South window.
Great trees great service, great warranty service fast growing trees
I like the detailed information about your products. I was shopping for a fig tree.
And I found exactly what I was looking for.
We have ordered a few things from here and always had great luck
Ordered 5 trees in fall. All but one took off this growing season. Contacted them and sent pictures and they are now processing a replacement. Never ordered trees like this online before. I will leave feedback on individual trees purchased after they reach the 1 year mark.
Great and easy to order with good discounts on the item purchases at this nursery
Shrubs arrived healthy and ready to plant. Followed planting instructions and all 3 are doing well-even in West Texas heat!
I had trouble with a Drascena plant and had to throw away one of the roots. They gave me a credit to use for another plant after going over the care which I did and it didn't help.
This order is for replacements on plants that didn't do so well in the first few weeks. The experience has been great, customer service was very helpful and got the 1 year live replacements with additional guidance. Couldn't be happier. I will continue ordering from Fast Growing Trees.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.