On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast shipping. Items are as described. Great experience. Love my hydrainas. Not sure of the spelling of the flowering shrubs.
Your Chat BOT, MARY, kept going in circles. You need to allow a customer to speak to a live person. Man, I hate Chat Bots
Honored a warranty on a methyl plum that didn't make it after planting
Good experience but product did not last
Mowers cut down ok.
We had a problem and you took care of it quickly. The date of experience is a guess.
We ordered 10 Thuja Giant Arborvitae trees 2 to 3 ft high. Uniformed in size and shape. We are excited to watch them grow.
Great variety of products. Quick service helpful staff. Great sale prices.
Vibrant and healthy looking. Easy to order and quick delivery.
We purchased 57 trees. They were delivered when the weather was appropriate (zone 5), packaged with care, healthy and 8 months later ALL the trees are thriving! Placing another order for some blueberries now.
I ordered several lavender plants. They arrived out of their containers and damaged. You replaced them. The replacements were dead within weeks. I You issued a store credit, which I'm using now on something else because I'm done trying. I left feedback to that effect on the lavender page of your website, and not surprisingly, it does not show for others to see. I doubt I will order from you in the future.
I have ordered tropical trees on 3 different occasions and in each case the trees arrived carefully packed and very healthy!
The plants come quickly, and I have had great success. This will be round two this summer and so far so good.
I am purchasing a second tree because my other one appears to be dead, but the bing you sent is ok. The dates are between July- August
I have many different plants from here. I have had mostly great success with them, and when I did have an issue they helped me by replacing or refunding me!
I ordered 4 columnar apple trees, and only received 3, when I inquired about the 4th one, I was told that it needed to have more time to grow to the 5-6ft that I ordered. I was given a ship date, then it changed again to 8/16 25, now I believe the NEW date is in November! I AM NOT HAPPY!, I've spent a lot of money on Fast Growing Trees in the last 2 years!...
My trees died delivered to me leaves fell off first two weeks then started to grow back for another two weeks. After that leaves and trees tuned black then died. I followed on line instructions after saying you would do nothing now you want to replace the trees and i had to pay shipping. If special instructions for planted or care, that should be with the trees to give them the best chance of living.
Every order I e received beautiful trees and plants that are very healthy and fast growing
Everything comes thriving and ready to grow! No complaints so far with quality.
So far so good a little pricey but you get what you pay for my girlfriend buys from home depot and they are not as good as what I get from you
The bushes came on time and were just as the description stated. I will order again from you.
Held true to their replacement policy. Hopefully these new trees all survive
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.