FastGrowingTrees.com has a rating of 3.9 stars from 20,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition and great shape. FastGrowingTrees.com ranks 1st among Trees sites.
The trees arrived when I was told they would be here. Upon unwrapping, it was impressive as to the size, health, and quality of the trees. Now, around a month has passed and the trees are thriving! Thank you for the manner in which you do business. I know if I order a tree from your company that I will get an amazing, healthy, beautiful tree! I can trust your company!
The tree arrived healthy. However, my husband is concerned there is no sign of growth yet. We've had lots of rain with 40° nights. Keeping fingers crossed as we would like to order more trees and shrubs.
I'm hoping this is a legit company given that it's been a month and my tracking response remains at "processing order." Yet I receive marketing emails every few days from the company, including "how was your shopping experience?" Will update if 3 ft tree is received.
Order 5 plants received one in about 2 weeks and was informed the others were out of stock and would be shipped later with no estimated date. Should have been indicated on site before ordering as I would have purchased elsewhere.
It was easy to make the purchase especially thanks to the excellent online content. Shipment arrived on time and was well packaged. Throughout the process, they provided clear updates on shipping as well.
I have purchased several trees over several orders and there is nothing bad I can say about everything so far. I had a tree arrive broken (due to shipping, not Fast Growing Trees) and it was replaced without question immediately. I had a contractor run over that replacement tree (I was sad) and the re-order was during the freezing cold that we normally never have and Fast Growing Trees held on to it until the shipping conditions were right and the 2nd replacement was delivered beautifully. Fast Growing Trees has been terrific and I have many more trees to order and they will be my go-to from now on.
My shipment came boxed extremely well. The shipment was delayed a few days because of freezing temperatures which made me happy that they were prioritizing the health of the tree.
My tree is thriving and blossoming. Overall this experience exceeded my expectations. Would definitely recommend and buy again in the future.
I keep forgetting to apply discount codes.On me, yes, but it's tricky on your site. Kept wondering why the price I was paying was more than that shown on the previous page. I chalked it up to taxes, shipping, etc. It was a missing discount code. Did this with two recent orders.
I received my crêpe myrtle and had it planted about a month ago. Within a week the "sticks" I received bloomed beautifully. I have to admit that when I first received it, I was a little nervous thinking: "how are these sticks going to grow into a tree? And "if they do it looks like it will take a long time." Well, I was wrong and also pleasantly surprised. Highly recommend.
In today's online experience it's a pleasure to deal with a real person who demonstrates knowledge and actually cares to give helpful information. Lisa did that today. And I'm grateful I was lucky enough to have made her acquaintance.
The site needs images of what you are actually ordering. Show what the 1 gallon, 3 gallon, 5 gallon, etc... looks like! You only have photos of mature plants. It's extremely frustrating. I thought there might be actual nursery images on instagram, but no. When I call to ask what size a certain plant is, customer service doesn't want to tell me a height!
I ordered this tree with one specific requests, but unfortunately, I encountered two issues.
The tree arrived much earlier than expected. I had specifically requested it to be shipped in mid-to-late March, and I even received a call informing me of delays, with an expected delivery in early April. Instead, it arrived in early March, when we still have cold days and nights.
Upon arrival, many leaves had fallen off and were scattered at the bottom of the box. It looks like the tree was shaken quite a bit during shipping.
Overall, I was disappointed with the shipping process and handling.
Asked for an invoice copy having no printer as everything was destroyed in our home due to fire. They refused & I had to cancel the order. Provided feedback before & no response. Too much trouble to simply print a copy a mail it to us.
My trees arrived in good shape and have done well after planting them in December in TN. Our December was mild and wet, so it was easy to see that they took hold immediately.
I appreciated all the detailed information on various trees to help me make my selections. The follow-up instructions on care after placing my order were also helpful. I would recommend!
I received my Concord grape plant almost dead. I could tell this plant must have been hanging around the barn for a while. It was shaped like an "L"on its side, It was about 2 inches tall with a branch stemming out of the side about 10 inches long. Looked like it had been thrown together with minimal effort and half the dirt. The tiny elastic band that holds the plant info was stressed out and missing the colorful tag. Nothing had a newness to it.
Tree was broken at a very unnatural bend (IMO) causing it to break due to being tightly tied to the stake. My reply from customer service was essentially "it should eventually grow back). Now I'm stuck with a 8 inch bare stalk above the ground.
I bought a bunch of fruit trees, black berry bushes, rose bushes and flowers. Not a bad plant in the whole shipment, and everything was well-treated and growing despite the shipping by UPS. Got them planted and within just a few days they were sprouting buds and new leaves. Turned out much better than I was expecting. Plus when I called them back for advice, they seemed to know what they were talking about and I was happy with the customer support.
I chose two beautiful small trees,among many. Easy to order,fast delivery,arrived with no damage. Unwrapped and watered, and planted next day. This Was late dec./// Is now 1/3/25. Waiting on new growth. We've been dry, cold spells, fog and little sun. Cking every day.
Shipping was a little questionable, but the tree is great. I only received tracking for the root rocket which arrived first. The tree arrived a week later in an open box. It was undamaged and is still doing great. Can't wait to see how it produces.
The service of delivery is great and the warranty is not hard to redeem which is nice. The trees however are all pretty small even when purchasing the largest in the offering and are priced higher than a local nursery for a smaller tree. I have had several plants show up that are not well potted and the potting material falls away before I can get the plant in the ground. I have used the service for both my business and personally. I would like to see better offerings on size for trees and better pricing.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.