FastGrowingTrees.com

Fast growing trees employees have all been very helpful to all my questions and their plants and trees are great looking. Fed ex sucks but even when they lose your package Ash was able to resend my order and I got it within a week. They're all pretty dormant now for the winter but I'm excited for spring.

I placed an order in February. It didn't tell me until checkout that the order wouldn't ship for weeks (it was a deciduous tree and should be dormant). I waited and the shipping date came and passed without communication - logging in told me my order was not yet filled. I reached out to customer service and a few days later heard back that they didn't have the product the sold me. They had a smaller size and could ship that - and refund the price difference for what I paid. I confirmed this was okay and it still took days for them to reply. I am six weeks from my original order date and still no shipping information.

The 20 trees arrived in great condition and are doing well so far. However several of them have double main stems. I will say that fast growing trees did not say that the trees would be single stem, so I cannot put that as a mark against them. The entire buying process has be great, and customer service has been amazing. If I were to need trees again in the future, I would definitely use fast growing trees again.

My Forever Goldie Arborvitae, Improved Meyer Lemon, and Cold Hardy Avocado trees all arrived in great shape and were well packed. They are all looking great in their new home sites! I will definitely be ordering again from Fast Growing Trees!

I received the plant and it didn't look good. I called and was told it's shipment shock, give it a few weeks... that has not worked and now the 30 warranty process is not looking like they have any intention of making this right.

I ordered 3,3 gallon blueberry bushes. It was a spring pre-order sale. Bushes to delivered in May, as suitable for zone 5. Then I get an email saying they are shipping in early March! Not sure what I'll do with them until the snow melts...

I had ordered a 5-6' Fruit Cocktail tree that wasn't scheduled to deliver until March. When the 6-7' tree went on sale, I contacted customer service to see if I could upgrade to the larger tree. Though we had trouble connecting, once I was able to call her back, Angie was an amazing help and got my original order canceled and my new order placed and was able to give me the discounts from my original order.

I also have a Meyer Lemon tree I purchased last summer, which is doing great & has several small lemons growing on it in my house! My husband was so impressed, he asked if they have Avocado trees, so that'll be my next purchase.

I highly recommend Fast Growing Trees!
Shelly Orozco
Belton, MO

The trees I received were smaller than they were expected to be, had broken leaves and all of the ahrubs were smooshed. These were not cheap trees and I expected hi quality. That is NOT what I received

I had contacted FGT to let them know I had finally gotten around to planting my new Hydrangeas which had already started developing new leaves in the shipping material. I got a response before I knew it thanking me for the update.

I don't know how my tree will do until spring. So far so good. The little holly bushes are still green, and in a room with lots of light, when the sun is shining, and the temp set at 50. Hopefully, they will grow well in the spring when planted. I didn't know I need "males" to get with them, so I will be watching for them to be available. I had questions regarding the upkeep of the holly until they can be planted and received a very well written reply! Thank you.

I would have walked right past this 3-4 foot Benjamina Ficus Tree at a big box store even at half of the FGT sale price of $99.00.

On arrival, the middle of the tree was nearly bare of leaves, with many dry and broken branches. There were no dropped leaves in the packaging, so apparently the tree was selected and packed exactly as received. Additionally, there were no care instructions included in the box. I really thought I was purchasing a premium product.

I reached out to FGT the day the tree was delivered, and they offered only a $14.85 discount.

I've heard great things about their product and customer service, but I am underwhelmed and won't be back. Still I'm hopeful that this tree is an exception to their mission to deliver superior trees and plants.

Originally on the website I ordered 4 lavendar plants to be delivered as a get well gift in 1-2 days. When they did not arrive I called and was told they would not be delivered until the end of March. Then I was told they would not be delivered until the middle of April. I am still waiting to see if they will be sent.
The person has gotten well and will not be able to plant the plants if they arrive. Very discouraged about the whole process.

I sent email with pics of orange trees received, which were suffering from shipment shock. The rep indicated overall trees looked very healthy despite the shipment shock. I am watching them closely, but this reassurance helped me to keep trying.

Ordered two avocado trees. It's now march 13 with no delivery date or any message about a hold up. Etc. They advertise that they ship one to two days. I would like to know where they are or if I am not going to get them. I would like a refund. I would rather have the trees of course. I am gonna give it another week etc. I would also like to hear back from this company. Right now not a happy camper

Had to use guarantee for first time and it was very difficult. Not only did I have to take additional pictures, but I had to pay $73 in shipping cost in order to receive replacement tree. Will probably not be shopping Fast Growing Trees again.

I received my coffee tree in remarkable shape. Yes, it was evident sunshine and water were needed.
The packaging was in excellent condition.
A happy New Year thank you for such tremendous service and product.
Steve M.

Tree delivered is less than 1' and either dormant for the season or dead. It is now in southern Florida (Coral Gables) waiting to see if it will show evidence of life.

My trees were sent during 20°F weather to Baltimore County MD. Fed Rx held tgem in Sparrows piint for several days, without explanation. After conracting cust svc here and at Fed Ex, I finally rec'd a very damaged package. After several weeks of tending these trees inside, I am seeing buds. There was no breakage but Fed Ex is not a good shoping partner in this specific case. Never had a problem before. SMH. Your customer svc rep was great though.

I was missing rocket packets in my order. They took care of it right away. And when I call they are so helpful. Truly a great company who cares about their customers!