On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order came in quickly, but one item was not included. The company refunded my money for the item, but would have liked to have gotten it as ordered, but overall, a good experiance. I will use this company again in future
Despite much TLC my trees are not growing at all, especially the fig tree. Its still the same size it was as when I received it, and it even lost a leaf.
I ordered 10 1'-3' tall Thuja Green Giant trees. When I received them they were just barely 1' tall, weren't packaged well enough for the shipping, and the soil was spilled out of the pots. I don't think any of them are going to live.
I got two bushes@ 4 to 6 inches tall. Not the kind I ordered. Whoever packed these for shipment was not doing your company any favors.
I have never written a review anywhere before. I have ordered from Fast Growing Trees for 3 years now and I feel confident in telling you I will continue to order from them. The trees and plants I've purchased arrived healthy and remained healthy after planting. I have purchased 4 blueberries, 2 black raspberries, 4 cranberries, 4 lingonberries, and gooseberries. They are all thriving. Couldn't be happier with this company, and I plan to purchase some fruit trees in the future.
The trees didnt look great out of the box. We planted them immediately, and used the root booster (purchased at webaite suggestion). It has been six weeks and they still dont look good- most leaves dropped off. There are leaves still remaining on 3 of the 7 trees, so Im hoping they arent dead.
Received the two trees that I ordered in just a couple of days. They arrived in great shape and really well packaged. They have been in the ground for about a month now and are thriving. Service and pricing were great. I will be ordering from them again.
Our trees arrived very quickly and in wonderful condition. Our overall experience was outstanding. We called customer service and the person I spoke with was very knowledgeable and helpful.
They ship fast the only thing they could improve is stop putting in their adds is fruit the first year. There is no way you are going to get that in tress and bushes that young
Good buy for the price. Would definitely buy again from this seller and recommend to a friend. Packaging could have been a little better. A few of the trees were bent in together. Nothing a little time wont make right. Correcting the packaging issue, itll be 5 stars
Nice to deal with an organization that cares about the level of service they give. Trees are of higher quality. Packaged with care in first rate boxes. Thank you!
I would love to give them a great review but some of the trees I received dormant actually turned out to be dead. I had a chocolate mimosa tree I was really interested to see take off and it too did nothing. The maples and another tree I bought are doing excellent.
I have order from them for over five years and I can say their service has gotten to be excellent. The information they provide is as well. But, you have to buy a guarantee.
I ordered a fig tree. It arrived promptly, well packaged and in surprisingly good condition. Planted it immediately and it seems it took instantly. Noticed new growth a day or two later.
All of the plants we ordered arrived in excellent condition. I like the plants
100 characters are required for review, thats ridiculous
I would recommend this company to anyone looking for trees. Their sales, shipping, and support services are great
Tree arrived in great condition. I have it for three weeks and it has flowers and lemons growing. Great quality!
Fast shipping, quality trees. Glad I did some shopping around before walking into my local nursery and getting hit over the head. Get the root blaster it makes a difference in my opinion.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.