FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,788

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,887
shipping
245
quality
12,369
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Washington
1 review
0 helpful votes
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For the price paid for the tree, I would had hoped that I wouldn't be feeling this way this far into the planting of the tree! Shipping was excellent, timing was good, but it has been touch and go the rest of the time!

Date of experience: September 1, 2018
Oregon
1 review
0 helpful votes
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Royal purple smoke tree
September 3, 2018

I bought what i thought was an actual tree. What i got was a twig in some dirt. I planted it as directed with the special fertilizer, watered it regularly, and it shriveled up and died. When I tried to contact them none of my email would go through.

Date of experience: September 1, 2018
Texas
1 review
0 helpful votes
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Stay Away From this Place
September 3, 2018

The Japanese maple arrived with 22 brown tipped leaves and the Pindo palm was in bad shape and very small. They both died. My wife and I are both certified master gardeners and we tried to keep them alive to no avail.
I wrote to them and never got an answer.

Date of experience: September 1, 2018
Michigan
1 review
0 helpful votes
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Excellent
February 18, 2021

My 5 arbovitaes are growing so beautiful. After 5 months they are much taller and wider and they look healthy.

Date of experience: September 1, 2018
California
1 review
0 helpful votes
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Web site
September 3, 2018

The plant I received was different than the plant pictured on the web site. The company tried to make me whole by not charging me for it's mistake. Still what I wanted was not what I got. Situation still exists.

Date of experience: September 1, 2018
North Carolina
1 review
0 helpful votes
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Most of them died
September 3, 2018

Most of the "fast growing Thuja's" that I ordered, died. I bought some from Walmart afterwards for a fraction of the price and they are doing well.

Date of experience: September 1, 2018
Minnesota
1 review
0 helpful votes
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Dead and near dead trees
September 3, 2018

Bare root trees that haven't taken root. A few are holding on, barely, but more than 1/2 are lifeless (total of 8). I've bought from Fast Growing Trees before, with success, but I'll never buy bare root again.

Date of experience: September 1, 2018
Florida
1 review
0 helpful votes
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Awesome tree
September 3, 2018

Quick delivery of tree in great shape. My cherry tree was very resilient, the deer ate all the leaves but once I covered it they grew back in no time.

Date of experience: September 1, 2018
Maryland
1 review
0 helpful votes
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Great customer service
May 5, 2021

I love the trees and shrubs I ordered. 3 of the original shrubs did not survive. Customer service replaced them and my new hedge is looking great. I can't wsit to see the color next Spring!

Date of experience: September 1, 2018
New York
1 review
0 helpful votes
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Snow fountain weeping cherry
September 3, 2018

I received a good quality snow fountain weeping cherry tree and it appears to be growing well currently. The free dog wood that I received looks smaller then the Charlie Brown Christmas tree and it isn't growing too well but it was a free gift tree anyways. Maybe they could give slightly larger or better quality free gifts if they give them at all. But overall my experience with this company was excellent and I would order again.

Date of experience: September 1, 2018
Georgia
1 review
0 helpful votes
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A Memorial Gift
September 3, 2018

I ordered a tree for a relative to plant as a memorial. It was received in a timely manner and she even received another tree free! She was very pleased with the gift, Thank you!

Date of experience: September 1, 2018
Germany
1 review
0 helpful votes
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Healthy looking plants
September 3, 2018

Ordered plants for landscaping project was satisfied with the shipping and plants were in pretty good shape and are growing quite well I will see next spring how they hold up

Date of experience: September 1, 2018
New York
1 review
0 helpful votes
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Not at all what I expected
September 3, 2018

Trees were much smaller than anticipated. For the price I expected full sized 4-5 feet trees, not thin trees where they considered the dirt/root as a part of the height. One tree was damaged and they replaced it at no cost which was great, but for what I received I over paid.

Date of experience: September 1, 2018
New York
1 review
0 helpful votes
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Very happy
May 5, 2021

We ordered wax Myrtle and the first shipment arrived in perfect condition. Decided to order more and unfortunately this shipment did not arrive in good shape so I contacted the company and they sent replacements which were packed properly and did arrive in perfect condition. They are now growing like crazy in our yard and we're very happy. Hoping they will be ok thru the winter and we won't have any issues.

Date of experience: September 1, 2018
Michigan
1 review
0 helpful votes
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Stick with leaves
September 3, 2018

We followed instructions that were given to us, the tree has done nothing. I'm very disappointed for the price we paid for the tree and it still looks like a stick with a few leaves on it planted in my yard.

Date of experience: September 1, 2018
Virginia
1 review
0 helpful votes
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Worth ordering
September 3, 2018

Best on line tree source out there. Trees were healthy and arrived in great condition. Staff is very helpful.

Date of experience: September 1, 2018
Texas
1 review
0 helpful votes
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Love Fastgrowingtrees.com
September 3, 2018

I have bought several trees from fastgrowingtrees.com and I've never had a problem with them. Trees show up alive and ready to go in the ground. I recommend this place 100%. I will continue to buy from fastgrowingtrees.com as long as I have room for them. But I have 10 acres to fill up so I have a lot of trees to buy.

Date of experience: September 1, 2018
Texas
1 review
0 helpful votes
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Best place ever to buy from
September 3, 2018

Best place ever to buy from. I have been buying from them for years and they have excellent service and products!

Date of experience: September 1, 2018
New Mexico
1 review
0 helpful votes
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Giant Thuja Trees
September 3, 2018

Had no success with the plants. Burlap was used for root ball for shipping. A sturdy bucket container may have been more appropriate for shipping the plants, especially cross country.

Date of experience: September 1, 2018
Ohio
1 review
0 helpful votes
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Would never buy from you again.
Bought locally same trees for half the price and much bigger. Plus I was sent 3 trees I have no idea as to what they are but they are not what I ordered. I ordered all of the same giant evergreen. They were supposed to be at least 2 ft tall. What I got was less than a foot. Way to much money for those trees. Never again will I buy from this company.

Date of experience: September 1, 2018