FastGrowingTrees.com
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FastGrowingTrees.comReviews 27,965

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,037
shipping
245
quality
12,369
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Illinois
2 reviews
0 helpful votes
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I loved
April 13, 2021

I loves my plants is growing so fast and I love the company because is take care well the customers.

Date of experience: April 13, 2021
Pennsylvania
1 review
0 helpful votes
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I waited months for the 4-in-1 apple tree to become available. The second it did, I jumped right onto the site and ordered. My tree shipped a couple weeks later (due to my zone). The tree was in transit over a long holiday weekend - 5 days in a box in trucks/warehouses... I was nervous. Then, my tree arrived. Opened the box and there it was - fresh and beautiful, as if I'd just gotten it from a local nursery!

We planted it a couple days later. It has been a week in the ground now (the drop n grow bag is awesome!) and it looks happy! From start to finish, including some Facebook messaging, this transaction has been phenomenal. It may be my first order, but I intend on many, many more over the coming years!

Date of experience: April 13, 2021
New York
1 review
0 helpful votes
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Over priced
April 13, 2021

Im so upset. Ive ordered many times from this site. What i received was small and my local nursery has the same plants for $30. I paid almost $100 each! What a rip off

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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How bout a status update?
April 14, 2021

A third of the trees were shipped, then nothing for a week and a half, no trees, no emails, no response to request for update. I'm hanging, but Hershey's!, that's a thousand bucks waiting.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to gather more information.

Pennsylvania
1 review
0 helpful votes
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We were very happy with the trees we ordered. They arrived very well packed and healthy looking. I really love the free lilac bush that they sent, also!

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Trees Arrived in Poor Condition
April 14, 2021

The avocado trees arrived wilted and brown on the leaves. Still waiting for them to revive

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance!

Georgia
1 review
0 helpful votes
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No customer service
April 14, 2021

I had two separate orders about a month apart. First order did not come complete. I emailed customer service and crickets. About 5 days later the rest of my order arrives. Still nothing from customer service, but order received, so no complaints and I made another order. Second order also arrives incomplete. I emailed and actually received a response from customer service saying they would send the missing part of my order. A week goes by and nothing. I called the phone number and left my phone number for a call back. No call back... nothing. I imagine it was because there were 60 people ahead of me at the time of my call. Probably people looking for where their orders are.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear the trouble you have gone through with your orders and are reaching out privately to assist you further.

Florida
1 review
0 helpful votes
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Japanese Maple
April 14, 2021

Ordered on March 23 arrived April 11th. Site says 1 to 2 days unless otherwise noted but was almost 3 weeks. Called a couple times and given wrong date. Tree is tiny with not a lot of leaves hoping it lives. You only see mature trees on the website might be helpful to show pictures of what is actually being ordered.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer some assistance.

North Carolina
2 reviews
0 helpful votes
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Healthy azaleas.
April 13, 2021

Got 2 encore azalea bushes. It got quite cold and I covered all my new plants. These did great. Not the others.

Date of experience: April 13, 2021
Ohio
1 review
0 helpful votes
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Looked great right out of the box!
April 13, 2021

My Korean Lilac tree arrived looking great. I planted it Sunday and it's doing well! I'm so impressed and I can't wait for it to grow and make my patio smell amazing.

Date of experience: April 13, 2021
Colorado
1 review
0 helpful votes
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Awesome!
April 13, 2021

I ordered 10 trees. They were beautiful... larger than expected and very healthy. I will definitely recommend Fast Growing Trees to friends and family. Elvis was so helpful and had a great personality.

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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Happy customer
April 13, 2021

Trees arrived well wrapped and fresh they have over 2 weeks planted and are doing great

Date of experience: April 13, 2021
Indiana
1 review
0 helpful votes
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Never Again
May 13, 2021

It is something that I don't care to experience again, or recommend to anyone else

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so so very sorry to hear about your experience and if your order does end up not being correct, please let us know. We would love to help!

Pennsylvania
1 review
0 helpful votes
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First time customer
April 13, 2021

I ordered 2 Monstera plants and even though the shipping package looked perfect the plants were not. One plant wasn't even rooted into the container and was falling out and the other plant had more than a few torn leaves.
I have carefully planted them in pots and they are starting to look they are happy plants.

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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Haven't Received Shipment
April 13, 2021

When I ordered the website said the trees would be shipped in 1-2 days. It's been over 3 weeks now and I just received an email saying they were shipped, but there still isn't a delivery date. Not happy to be getting them so much later than was stated. As far as the actual product I can't rate that just yet.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

Florida
1 review
0 helpful votes
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Overpriced
April 13, 2021

I received the plants smaller than expected. I could buy some of those plants in local stores for similar price but bigger size.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer some assistance.

Arkansas
1 review
0 helpful votes
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Order recieved
April 13, 2021

Very fast delivery, very well packaged. Some were smaller than expected. The avocado plant has lost all of it's leaves. The jury is still out of that tree. The rest are thriving.

Date of experience: April 13, 2021
Idaho
1 review
0 helpful votes
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I have not yet received my trees!
April 13, 2021

I have not yet received my trees! I ordered them quite a while ago and have not hear anything from you.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

Kansas
1 review
0 helpful votes
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Beautiful Plant
April 13, 2021

I ordered a monstera. It looks like it was shipped in great condition, however; the shipping company used was not careful at all. It arrived with MANY broken stems and leaves and the dirt from the pot absolutely everywhere. The seller had packaged the plant with great care and had plastic wrapped the dirt and roots. The box was clearly labeled "live plant" and "this end up" and it arrived on my porch upside down with dirt spilling out of the box. All of this extra time still didn't prevent the damage that the shipper caused. I had to trim the plant all the way back. It looks like it will survive and flourish again but I would definitely suggest that the seller use a different shipping company.

Date of experience: April 13, 2021
Florida
1 review
0 helpful votes
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Not the same a local nursery.
April 13, 2021

They had the type of Avacado that I wanted, but it wasn't much more than a stick with a few leaves. I'll never use this service again. For the same price, I could have gotten a much bigger plant locally.

Date of experience: April 13, 2021