FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,011

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,047
shipping
245
quality
12,369
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139,113 reviews

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Texas
1 review
0 helpful votes
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Banana Trees
April 14, 2021

The plants were delivered well packaged and in excellent growing condition.

Date of experience: April 14, 2021
Indiana
1 review
0 helpful votes
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Tree Purchase
April 15, 2021

Tree was packaged poorly. It was almost broken in two when it finally got here. Very dry also. Slow shipping and they gut you on shipping charges. I paid a LOT of money for basically a stick that had a few toots on it. IDK if it will live or not. Not impressed. Will never buy from them again.

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to assist you further!

Pennsylvania
1 review
0 helpful votes
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2 out of 3 ain't bad
April 14, 2021

Ordered 3 trees. Weeping willow is doing OK so far, peach tree looks great. Magnolia tree came as a stick in the dirt and still looks that way. It's only been 3 weeks but I've yet to see any hint of growth. I'll give it a little bit more but it may be a dud

Date of experience: April 14, 2021
New Jersey
1 review
0 helpful votes
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Loving my indoor plants. The citrus, snake plant and the large leaf plants are all doing great. The olive tree is shedding a lot. But hoping that this is an acclamation process.

The plants arrived well packaged and looked healthy right out of the box. Having used mail order plants before, I was pleased at the quality on arrival.

Date of experience: April 14, 2021
Massachusetts
1 review
0 helpful votes
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Great communication. Plants were in great condition and there well packed.

Date of experience: April 14, 2021
Connecticut
1 review
0 helpful votes
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Took 2 weeks to get two pear trees
April 15, 2021

Took two weeks to get a pear tree and it seem like that are pretty dead when the arrived. We'll see if they survive.

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that it took so long to receive these trees, it seems as the zone you are in was not quite open yet when you ordered and these were only in transit about 2 days! We are reaching out privately to offer some assistance with the condition that they arrived in!

North Carolina
1 review
0 helpful votes
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Cherry tree
April 14, 2021

Easy to but buy and a very rapid delivery. Love the quality and product

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Excellent service and excellent product. We knew exactly when to expect the Variegated lemon tree that we ordered and it was a perfect specimen! Very healthy and a good size,

Date of experience: April 14, 2021
New Jersey
1 review
0 helpful votes
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Beautiful little tree
April 14, 2021

Easy to navigate web site and to find what we were looking for. Tree came in excellent shape. We planted it a day or two after receiving and it quickly started budding. It's a little dogwood and absolutely beautiful. Looking forward to seeing it thrive.

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Packaging
April 14, 2021

When the package arrives, pots were not in a good shape. Roots were exposed and dirt was everywhere. It was because they packaged the plants horizontally to save some space. Plants still looked alive and I think they will survive.

Date of experience: April 14, 2021
Pennsylvania
1 review
0 helpful votes
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I was impressed by how easy it was to find what i needed on the fastgrowingtrees site - and all the info i also needed to take care of the plant. The bush i ordered (which was a 3 gallon), was shipped the next day and i had it on my doorstep within another 2 days. That's amazon level shipping speed. I'm definitely making my future purchases through this site.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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Excellent service
April 14, 2021

Great, service was excellent, kind very professional personal

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Disapointed!
April 15, 2021

The lemon tree order is very small. And arrived not looking very healthy

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to further assist you!

Texas
1 review
0 helpful votes
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Got them all very well packaged.
April 14, 2021

I planted them as soon as I could. Now they are all full of fresh leaves, and I am happy with them. Can't wait to get some fruits in few years or so! Thank you!

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Well pleased
April 14, 2021

Shopping with fast growing trees for years. They have always been professional and served up quality product.

Date of experience: April 14, 2021
Colorado
1 review
0 helpful votes
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Sad tree
April 15, 2021

10 days shipping in a box, sad and broken- trying to nurse it to life. Very poor.

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

California
1 review
0 helpful votes
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Received a broken Tree
May 14, 2021

I received a broken tree and reached out to support. I received an email saying they got my response, and now 3 days layer nothing.

No reply, no contact. So frustrating when you order on line to have customer service disappear.

I am so disappointed.

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved and your Rainier Cherry has been reshipped. But if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

California
2 reviews
0 helpful votes
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Tree Replaced Under Warranty
April 14, 2021

I got the warranty and one of two trees dies so they sent a new one. I have not gotten it yet so I shall see

Date of experience: April 14, 2021
New York
2 reviews
2 helpful votes
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Great Quality Trees
April 14, 2021

Wonderful buying experience, from website search functionality, to inventory availability, to great shipping, and Sunday delivery with FedEx! The health and quality of my 6-7' Kwanzan Cherry Blossom trees were amazing, my 4-5' Autumn Cherry Blossom as well, I will definitely be buying my trees only from here moving forward!

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Fragrant Tea Olive Trees
April 14, 2021

I was disappointed with the fragrant tea olive trees I recieved. They lost their leaves and don't look health to me. Hope they can survive.

Date of experience: April 14, 2021