FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,047

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,049
shipping
245
quality
12,369
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Texas
1 review
0 helpful votes
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Two trees!
April 15, 2021

This is the second tree we purchased from Fast Growing Trees. The first was a dwarf peach that is growing great and produces many peaches. We expect our new maple tree will do as well.

Date of experience: April 15, 2021
Texas
1 review
0 helpful votes
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The 2 plants were crushed together in one box instead of separately.
They are living because I took them out immediately and planted them and gave them plenty of water.
They are in the shade. I thought I might lose them at first because the leaves were turning black.

Date of experience: April 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance.

Florida
2 reviews
0 helpful votes
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Pleasantly Surprised!
April 15, 2021

I had my first order with Fast Growing Trees recently and am very happy it turned out so well! I decided to try one of your unique Crape Myrtle trees in the landscaping for a new property and the tree arrived very well packed, in safe condition and with everything as ordered. It's already been re-potted and growing nicely in my yard... no "recovery" time needed! I live in South Florida so I'm excited to see how this little beauty will flower this coming summer!

Date of experience: April 15, 2021
Florida
3 reviews
0 helpful votes
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Fig tree
April 15, 2021

Very pleasant the man I spoke to was knowledgeable with what I was looking for. My tree came in great shape. It is growing And sprouting from the bottom by the dirt all the way to the stems. The leaves are getting so big so soon I can't believe it. I love my tree.

Date of experience: April 15, 2021
Oregon
1 review
0 helpful votes
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Good customer service
April 15, 2021

I ordered a specific cypress, but what was delivered was different species. They refunded no problem.

Date of experience: April 15, 2021
Wisconsin
1 review
0 helpful votes
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Healthy
April 15, 2021

Everything came packed nicely and very healthy, great customer service also.

Date of experience: April 15, 2021
Georgia
1 review
0 helpful votes
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Not worth the money
April 15, 2021

I was very disappointed in the tree I received! For the money that I spent I felt the tree could have been bigger! I am not a happy customer and I will not purchase from this company again

Date of experience: April 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance!

Texas
2 reviews
0 helpful votes
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Very satisfied.
April 15, 2021

We are very pleased with the plant material we purchased. Both the tree and the shrub are doing nicely.

Date of experience: April 15, 2021
Missouri
1 review
0 helpful votes
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Have not gotten them yet?
April 15, 2021

I ordered them March 25, I have not gotten any communication about any delay in shipping. I just logged in myself to find out where they are, and it says they are coming today. Well, I will have to send someone to my house to get them as I am out of time. There needs to be better communication.

Date of experience: April 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

It looks like you were in a closed growing zone (5) but it is now open and your order has shipped. We’re reaching out privately to give you further information!

Virginia
1 review
0 helpful votes
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Stellar Customer Service
April 15, 2021

Place a call to FGT and a Plant Expert will answer all of your questions and will guide you with tips for success. There is a saying you can "see" a smile on the phone and this is actually true. FGT products are of high quality and arrive carefully packaged as to avoid any damage during shipping. Product replacement is a no hassle procedure as well. Had Deer eat the foliage off my young tree the same week it was planted and received replacement within a few days. It now has a nice looking 6ft. Cage built around it for obvious reasons. I would recommend FGT to anyone looking to improve their Landscape.

Date of experience: April 15, 2021
Pennsylvania
1 review
0 helpful votes
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Overpaid for a dying fig tree
April 15, 2021

I paid $66 (incl. $20 for shipping) for a Chicago Hardy fig tree. Way overpriced - as I discovered the same type was on sale at Lowes for $10. The tree arrived in a box with a small (1 gallon) planter with soil. It was about 18" tall with barely a leaf on it. I planted it as instructed with a suitable-sized hole in our backyard with soil mixed with garden soil + mild fertilizer mix. It's in a spot with at least 6 hours of sunlight. But in a few days the 3 leaves that it had have shriveled up and are now fully browned out. The plant seems dormant or dead - it's difficult to discern which. Perhaps it will revive as the weather gets warmer. But even if it does, I felt I've overpaid for a thus-far unsatisfactory experience.

Date of experience: April 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so so very sorry to hear this and we are reaching out privately to assist you further!

Arkansas
1 review
0 helpful votes
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Looking good
April 15, 2021

We now have everything we ordered form FGT's. Planing went well and everything looked nice and healthy coming in. We have 5 gal blueberries, blackberries. Apple trees, crepe myrtles, and Red bud. Hopefully all goes well. Company has good plants and trees!

Date of experience: April 15, 2021
Maine
1 review
0 helpful votes
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Exactly what we wanted
April 15, 2021

We bought a new build last summer and wanted some privacy between the property lines. These trees are perfect for what we wanted. Nice property markers that will grow into beautiful privacy

Date of experience: April 15, 2021
Tennessee
1 review
0 helpful votes
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The tree looked nothing like on your website, the tree had no branches

Date of experience: April 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to offer further assistance.

Maine
1 review
0 helpful votes
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Shipping issue
April 15, 2021

Ordered 5 trees got 4. Instead of refund, or correcting by sending replacement I get a gift card - with no correspondence

Date of experience: April 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to see if you would like a different option.

New York
1 review
0 helpful votes
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Jasmine
April 15, 2021

The plant literally just fell apart. What we have now is the roots and a few stems showing some promise. Nothing of the plant that arrived survived.

Date of experience: April 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance!

Virginia
1 review
0 helpful votes
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Key lime tree
April 15, 2021

Oder process and shipping were great. The tree is nicely branched, fully the height as described.

Date of experience: April 15, 2021
New York
1 review
0 helpful votes
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Blueberry plants
April 15, 2021

Plants arrived in good shape-healthy looking. The FedEx online delivery status was less than desirable.

Date of experience: April 15, 2021
Delaware
1 review
0 helpful votes
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Review
April 15, 2021

I have purchased foliage in the past without issue, and the same with this purchase.

Date of experience: April 15, 2021
Ohio
1 review
0 helpful votes
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I received a tree, and the limbs were broken off, and the stick designed to stabilize it was broken. It also looked nothing like the pictures.

Date of experience: April 15, 2021