FastGrowingTrees.com
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FastGrowingTrees.comReviews 27,949

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,033
shipping
245
quality
12,369
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South Carolina
1 review
0 helpful votes
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Very fast delivery packing perfect very happy but one of my trees not doing to good

Date of experience: April 13, 2021
New Jersey
1 review
0 helpful votes
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Slow service
April 13, 2021

I ordered two trees for my wife's birthday. It took 19 days for them to get to my house. They look like they're in good condition. It's a bit soon to tell how healthy they are. I just wish they had arrived sooner.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

California
1 review
0 helpful votes
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Excellent quality products
April 13, 2021

Have ordered twice now, in quick succession, and am already building a 3rd cart. Only one of the many plants I received looked like it was struggling, and even that one looks like it's going to bounce back after planting, which speaks to the extreme health of the plants this company nurtures before shipping. Items are packed meticulously and arrive quickly. Customer service response was prompt when I had a shipping question. Plants are in the ground less than a week, in some cases, and are already producing new growth and appear happy in their new homes. Have already recommended to friends and family and am on wait lists for some out of stock items for next season!

Date of experience: April 13, 2021
Oregon
1 review
0 helpful votes
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This space is for my experience and needs to be 50 characters..

Date of experience: April 13, 2021
Virginia
1 review
0 helpful votes
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Great customer service
April 12, 2021

Had a little issue with the delivery... Fedex emailed me that the trees were delivered, but nothing was delivered

Had to call few times to Fast Growing Tree Co and after few days they reshipped the missing tree

Then Fedex somehow found the first shipment and delivered with damaged boxes and trees

Two days later received 2nd shipment... reported to Fast Growing but no response back... so I have two sets of trees

I bought fruit trees from few different vendors and Fast growing co had the best tree condition and boxing (other vendors shipped bare root with heavy pruning, not sure if they will live at all)

I will purchase again from the FGT co

Date of experience: April 12, 2021
Texas
2 reviews
0 helpful votes
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Haven't received my trees
May 12, 2021

Bought palm trees and they haven't shipped out yet I am being asked for a review!

Date of experience: April 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very for the premature email sent for a review before your trees arrived but are happy to see that you were able to get this issue taken care of!

Georgia
1 review
0 helpful votes
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The plants look dry and bitter
April 12, 2021

Not happy with how the tree arrived, I called and they said to give it a few days. Safe to say I felt that I got scammed. The plants don't look healthy, they look dry and bitter.

Date of experience: April 12, 2021
California
1 review
0 helpful votes
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Quick response
April 12, 2021

Had problems with the 1st order. It took 2 weeks to receive my order the plants were dead, but the replacement got to me in 2 days after I talked to one of your representative.

Date of experience: April 12, 2021
Tennessee
1 review
0 helpful votes
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Great Experience
April 12, 2021

The fig tree arrived in perfect condition. It arrived on time and will make a great addition to my
Daughter's yard.

Date of experience: April 12, 2021
Florida
2 reviews
0 helpful votes
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It will do...
April 12, 2021

The plants came bone dry, 1/2 out of their pots, banged up, some damage. So not thrilled for the price we paid. They have been planted in good soil, fed, watered and seem to be doing much better.

Date of experience: April 12, 2021
North Carolina
1 review
0 helpful votes
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Thunder
April 12, 2021

The two Thunder Clouds trees had been pruned before they came here. They seem to be doing well. So far so good.

Date of experience: April 12, 2021
North Carolina
1 review
0 helpful votes
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Worst of the worst trees
May 12, 2021

Sickly, diseased, and damaged beyond belief mango trees! And it was the replacement order because the first mango trees were also in bad shape. The replacements were even worse! I was given a refund though which is exactly what should have happened anyway. I think whoever is working in the nursery should be fired..

Date of experience: April 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience but appreciate your feedback! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Idaho
1 review
0 helpful votes
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The arrival of my new Fig Tree
April 12, 2021

The fig tree I ordered was shipped and it arrived just as I was told it would it would be packaged. It was healthy, and nothing was broken. Just needed some water and and sunshine, then it perked up! Just beautiful!

Date of experience: April 12, 2021
California
1 review
0 helpful votes
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I made a big mistake, and thought the tree they sent me was dead. They sent me another one and before it got here the first one started to leaf out. They were very gracious about it. I can't say enough about how great they are.

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
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Awesome
April 12, 2021

Awesome experience, trees showed up green and blooming. I will order again in the future.

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
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Planted bushes The day after they arrived. They were small to begin with. Then the temperature went below 32° in Georgia. The next day, the plants look burned on top. I will call and seeWhat can be done since I paid for the insurance.

Date of experience: April 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer some assistance.

Washington
1 review
0 helpful votes
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Coffee tree
April 13, 2021

The leaves are brown around the leaves. The trees were well packed.

Date of experience: April 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Ohio
1 review
0 helpful votes
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Very Nice Plants
April 12, 2021

The ordering and delivery was very efficient and easy. The plants arrived on time and they are of outstanding quality.

Date of experience: April 12, 2021
Massachusetts
1 review
0 helpful votes
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Soooo small
May 12, 2021

Costco sells them at 3 feet for $27. I bought mine for just under $50 each... and they are tiny! Mistake

Date of experience: April 12, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

Illinois
2 reviews
0 helpful votes
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Great ordering experience
April 12, 2021

Ordering was easy; delivery was fast, and the three trees I ordered were delivered in great shape--they've been transplanted to pots, so far so good

Date of experience: April 12, 2021