Sitejabber Website Reviews and Complaints
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FASHIONPHILEReviews 2,527

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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California
1 review
0 helpful votes
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Easy Peasy
July 5, 2022

I've been window shopping on Fashionphile for so long and was so happy to finally take the plunge. My bag arrived SO quickly and was packaged very neatly and thoroughly. I can't wait to buy more things from you all.

Date of experience: July 5, 2022
Arizona
1 review
0 helpful votes
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Very disappointed
August 1, 2022

The Flap pocket on the back of the wallet was off center. Seemed to not be authentic

FASHIONPHILE attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
California
1 review
0 helpful votes
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The LV bag is perfect and buying it was so fast and easy

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Perfect condition
July 1, 2022

I received my wallet within a timely manner and in amazing condition! Overall very satisfied with my purchase!

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Perfction
July 1, 2022

Everything was pleasant from the viewing process, purchasing and the arrival of the item. Item was in the shape as described.

Date of experience: July 1, 2022
Switzerland
1 review
0 helpful votes
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Awesome from start to finish
July 1, 2022

Easy breezy! Shopping should always be like this! And it was shipped right away! I love FashionPhile!

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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YSL handbag
July 1, 2022

The handbag arrived quickly and was just as described. It was in amazing condition and I absolutely love it!

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
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Just as described
July 1, 2022

My bag arrived in excellent condition just as described. I chose an expedited shipping option, and it was fast and arrived scheduled as promised. This was my first FASHIONPHILE purchase and will not be my last.

Date of experience: July 1, 2022
Canada
1 review
0 helpful votes
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Amazing shopping experience
July 1, 2022

Loved my bag, exactly as described. Came in enough time, would buy again.

Date of experience: July 1, 2022
Colorado
1 review
0 helpful votes
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The handbag that I purchased was fantastic! However, I was never really sure if I actually purchased the item. The payment site kept "erroring out" and I would even get emails and notifications saying to "try again". But yet, a week later after I had given up, a notification stated that my handbag would be arriving in a couple of days. This isn't great for people that are budgeting for these types of purchases. While I had the money ready, I wasn't thrilled by the "surprise" that I had now purchased the handbag.

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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Luis Vuitton tote
June 14, 2022

The bag came very quick. The bag was in great condition. I look forward to buying more products from here.

Date of experience: June 14, 2022
Georgia
1 review
0 helpful votes
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Love My Purchase
June 14, 2022

I love my purchase! My item arrived quickly, the product description was spot on, and was everything I hoped it would be. I will definitely purchase more items from Fashionphile!

Date of experience: June 14, 2022
Louisiana
1 review
0 helpful votes
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Quick and fast
June 11, 2022

Checking out was easy, ship was fast, package is too cute

Date of experience: June 11, 2022
Alabama
1 review
0 helpful votes
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Wonderful
June 11, 2022

Smooth process and a great designer bag at an awesome discount.

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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Great quality
June 10, 2022

Very happy with my purchase. Will definitely buy again

Date of experience: June 10, 2022
Georgia
1 review
0 helpful votes
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Return customer for sure!
June 10, 2022

Received my LV Favorite PM within a week of purchasing. I was super worried about purchasing second hand. This was a bag I've wanted but obviously not made anymore and decided to pull the trigger. It was in fantastic condition. No wear or tear, I would say the pictures did it justice. Very happy with my pre loved bag. I will definitely be a return customer.

Date of experience: June 10, 2022
Texas
1 review
0 helpful votes
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Great overall!
June 9, 2022

I purchase two items, one I fell in love with and the other I ended up returning. Delivery was timely and return was easy. No complaints!

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
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Fast and great product!
June 9, 2022

My order was turned over very fast and I love my new bag!

Date of experience: June 9, 2022
Canada
1 review
0 helpful votes
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Delivery problem
June 8, 2022

I had problem with UPS, but it's fixed now. They delivered
Thank you

Date of experience: June 8, 2022
South Carolina
1 review
0 helpful votes
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Received
June 8, 2022

It was great thanks will probably it be return. I don't like that we have to fill this out for the record.

Date of experience: June 8, 2022